Zenkai Reviews 

135
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabric, print durability, and overall premium feel of the shirts. Many found the sizing accurate and the fit flattering, with designs appearing exactly as advertised on the website. The ordering process is described as easy, and the delivery service is frequently highlighted for its speed and efficiency, often with good tracking updates. Exceptional customer service is a recurring theme, with many reviewers commending the team's helpfulness, quick responses, and effective resolution of issues. However, some people mentioned that shipping could take a while, with a few instances of delivery issues or dissatisfaction with print quality.

What people talk about most

Product

People report positive experiences with the product, frequently praising the awesome quality and designs of... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the fabric,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the super fast and quick... See more

Order

Customers consistently note positive experiences with order, often praising the quality and designs of the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting it as amazing, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super high quality shirt! I got the Atom Eve shirt in XL and I am a size 8-10, fits perfectly baggy. Also has a great unisex boxy structured fit, so hangs super flattering! Comfy, cool design 10/10!... See more

Rated 5 out of 5 stars

Shirt looks exactly like it does on the site. The comfort is actually better than I anticipated. I will be ordering more now that I seen the quality of the first one.

Rated 5 out of 5 stars

Bought 3 t shirts after doing alot of searching for a website and i was not disappointed, t shirts seem good quality and the print is exactly how the pictures are. Will be ordering again for sure!

Rated 5 out of 5 stars

The shirt I ordered for my husband was great. The fabric was soft, true to size, and the graphic quality looks well done. Shipping was fast and customer service was very helpful. Great experience. Wil... See more


Company details

  1. #5 of 27 best companies in Clothing Store

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

135 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(135)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

Had questions about my order and…

Had questions about my order and reached out. They addressed my questions quickly and got my order with no problems. My son loves these shirts and just placed another order. Shirts are good quality and you can’t find anything better. Thanks again for taking care of my boy!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve ordered from this website 3 times…

I’ve ordered from this website 3 times and have not been disappointed with the quality. The customer service were on point. Very nice people and responses were quick when I had an issue with my order which was quickly resolved. Will be shopping here again.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Zenkai is Quality

I bought a conquest shirt and i love it. The print is super high quality, none of that plastic print stuff, actual good quality. The washed look is unique and the inside of the shirt is super soft. Highly recommend Zenkai for your anime clothes. For sizing reference, i’m 5’10 190 and got a XL and it fit slightly oversized just like i wanted.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality all around!

Great quality fabric with minimal if any shrinkage in the wash. Decals are well printed and not a plastic press on decal. Heavy and warm for a little wind but oversized and airy to stay cool in the heat as long as you aren't getting only black t-shirts.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality product & customer service

I was dissatisfied with the quality of a screenprinted shirt, and requested a return & refund. I was offered an opportunity to keep the shirt & have half the cost refunded, but I wanted a full refund. Zenkai processed the refund but I never received it, and when I checked back with them, said it was my bank’s fault. I do not trust this company & would not recommend.

June 2, 2026
Unprompted review
Zenkai logo

Reply from Zenkai

Hi Vincenzo, thank you for your feedback, and we're sorry for the frustration this caused.

To clarify for anyone reading: after this situation, we followed up with you directly, processed a full refund for the shirt, and also let you keep the shirt free of charge. The initial delay was due to the refund being canceled on the payment provider's side without us being notified — as soon as we became aware, we made it right.

We always stand behind our customers and do everything we can to resolve issues fairly. If there's anything else we can do for you, please don't hesitate to reach out at support@zenkaistreet.com.

Thank you for giving us the chance to make things right.

Rated 5 out of 5 stars

First time buying wasn't sure but did…

First time buying wasn't sure but did anyway. Took 2 weeks to get to me but in the end i was very impressed. Nice shirts and the print is in the fabric not outside so it wont crumble like other shirts. Ordered another 3for2 now i know they're legit.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Really good shirt and print quality

Really good shirt and print quality. Especially my conquest shirt. I love it. It’s light, great material, comfortable, and the print job is really nice. It’s not like it’s slapped on there, but in the material itself. Only thing I would say the shipping to a while. But worth it in the end.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Will be back for more!

Was really surprised about how solid the quality of their clothing is at such great pricing. On top of a quick turn around time on delivery, and beyond excellent customer service. Will 100% cop more gear from them. Highly recommend!

June 3, 2026
Unprompted review

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