Zenkai Reviews 

135
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabric, print durability, and overall premium feel of the shirts. Many found the sizing accurate and the fit flattering, with designs appearing exactly as advertised on the website. The ordering process is described as easy, and the delivery service is frequently highlighted for its speed and efficiency, often with good tracking updates. Exceptional customer service is a recurring theme, with many reviewers commending the team's helpfulness, quick responses, and effective resolution of issues. However, some people mentioned that shipping could take a while, with a few instances of delivery issues or dissatisfaction with print quality.

What people talk about most

Product

People report positive experiences with the product, frequently praising the awesome quality and designs of... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the fabric,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the super fast and quick... See more

Order

Customers consistently note positive experiences with order, often praising the quality and designs of the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting it as amazing, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super high quality shirt! I got the Atom Eve shirt in XL and I am a size 8-10, fits perfectly baggy. Also has a great unisex boxy structured fit, so hangs super flattering! Comfy, cool design 10/10!... See more

Rated 5 out of 5 stars

Shirt looks exactly like it does on the site. The comfort is actually better than I anticipated. I will be ordering more now that I seen the quality of the first one.

Rated 5 out of 5 stars

Bought 3 t shirts after doing alot of searching for a website and i was not disappointed, t shirts seem good quality and the print is exactly how the pictures are. Will be ordering again for sure!

Rated 5 out of 5 stars

The shirt I ordered for my husband was great. The fabric was soft, true to size, and the graphic quality looks well done. Shipping was fast and customer service was very helpful. Great experience. Wil... See more


Company details

  1. #5 of 27 best companies in Clothing Store

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(135)

135 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordering was incredibly easy and I was…

Ordering was incredibly easy and I was able to track my order without any issues. The delivery was fast and packaging was pristine. I got a tee from the Invincible drop for my boyfriend, and he loves it. He said “great shirt for lifting” lol. We both love the show, and we appreciate this brand so much.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Amazing quality, Most Instagram brands seem scammy but this one came faster than expected!! Love everything about the brand!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service.

Hi.

This review has been changed as of recieving delivery and checking goods 09/05/26.

I had a brief issue but Hasib (one of the managers) personally took on my case, resolved the issue, and provided excellent customer service.
Even cracking a joke or two.

I have uploaded photos of the delivered tees to my Instagram along with tagging the brand.

They arrived clean in separate zip locked bags ready to be ironed and worn.

The package even came with two courtesy cards one with a discount code for a future order and one with a link to tag the brand and receive an exclusive gift.

Overall I recommend this brand to people for branded clothing,
Friendly with great customer service.

I look forward to watching the Zenkai brand grow.

J.

April 2, 2026
Unprompted review
Zenkai logo

Reply from Zenkai

Dear J.,

This is a member of the Zenkai management team. First and foremost, please accept our sincere apologies. We hear you loud and clear: you want to communicate with a real person, and we are here to resolve this personally.

There has clearly been a major error in the delivery process handled by our carrier, and the contradictory information you received is unacceptable. We have already sent a priority email to your address with a dedicated solution to fix this immediately.

We are taking full responsibility for the misdelivery to Litchfield. We will ensure you are fully compensated and provided with a clear explanation of what went wrong with the notifications.

Please check your inbox so we can finalize the refund or reshipment today. We are committed to making this right.

Rated 5 out of 5 stars

The shirt came in better than I…

The shirt came in better than I expected, very comfortable fit for going out with friends or using it for your lifts in the gym, it also came pretty quick, maybe a week? If that. Either or very impressed and looking forward to buying more anime/invincible shirts in the future! Very professional and nightly recommended by me!

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality clothing

Amazing quality clothing, I now only use their Invincible merch as my goto gym wear. Amazing customer support also, I lost my tracking code and they made sure to find me it again and they show their appreciation to people who buy and post their apparel too. It really shows how grateful they are and how passionate they are to make these clothes

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Thank u

Delivery time was almost 2 weeks, the clothes are looking good, AS I BEEN EXPECTING THANK YOU!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

T-shirts are solid quality

T-shirts are solid quality. A quick and speedy response when I had accidentally ordered 2 wrong sizes and sorted immediately. Ordered 3 initially, ordered 3 more. Cracking quality all round

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Came across this page on instagram and…

Came across this page on instagram and messaged the account to see if it was a scam because there’s a lot of fake websites out there and the account replied and insured me everything was legit and nothing to worry about, ordered a invincible t shirt shipping and delivery was fast and really good quality for the price I would 100% recommend and 100% trust it’s worth it for the money and I’ll be ordering from here again in the future it’s a must

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience purchasing…

I had a wonderful experience purchasing from Zenkai. The sale is great, buy 2 get 1 free & the quality of the shirts are great! The shipping time didnt take too long and I appreciate how the emails keep you updated on when they are delivered. The customer service is absolutely amazing, they accidentally sent me all the same size shirt and one was supposed to be XL. They very quickly sent me the correct shirt needed thankfully as it was a gift. 10/10 would recommend/ have already recommended Zenkai to my friends!

April 26, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look