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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, noting how various items, from teas to balms and oils, have significantly helped with a range of ailments such as allergy symptoms, osteoarthritis pain, sciatica, and menstrual discomfort. Many people appreciate the natural quality of the ingredients and find the products to be a great, affordable alternative to conventional remedies, with some even subscribing for monthly deliveries. However, some customers also noted that certain products, like the massage oil for sciatica or the nerve oil, did not provide the expected relief and felt like a waste of money. A few people were also dissatisfied when a long-standing product, the sensitive skin soap, was discontinued without prior notice.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers express satisfaction, noting that products... See more

Quality

Users describe positive interactions with product quality. Many customers report that the products work well,... See more

Based on these reviews

Rated 5 out of 5 stars

I purchased the allergy support tea and it has definitely helped with my potential histamine and allergy symptoms. From first use I could tell the ingredients were of natural quality as they were ‘imp... See more

Company replied

Rated 5 out of 5 stars

If you are suffering from common ailments & like to use natural products I would highly recommend this company. I have been very pleased with products & service. I’ve been a convert for about 18 mon... See more

Company replied

Rated 5 out of 5 stars

An absolutely lovely tea the taste is amazing it not helps with my osteoarthritis pain but also helps me sleep thats why I decided to subscribe monthly at last an affordable product that really works... See more

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Rated 5 out of 5 stars

My order of Botanical Day Cream and Replenish and Renew Night Cream was delayed due to some ingredient not being available. However I was happy to wait as I had used the Day Cream before and it was a... See more

Company replied

Rated 1 out of 5 stars

Ended the sensitive skin soap without any notice. Ive been buying it for years from Zen, went to buy the other day and couldnt find it. Emailed them and they said theyve stopped doing it. Very dissapo... See more

Company replied

Rated 1 out of 5 stars

Didn’t feel any effect from the nerve oil

Company replied

Rated 5 out of 5 stars

I bought the menstrual balm.This is coming from someone that has suffered for 10 years with Excruciating pain, since using the for lst 2 months the pain has reduced significantly. So I recommend, and... See more

Company replied

Rated 5 out of 5 stars

i been using zen maitri products for some time now - maybe 2 years. The defend tincture works wonders when your about to come on with flu or cold, taking it the night i feel the symptons next day im... See more

Company replied

Rated 5 out of 5 stars

Zen Maitri have a great, easy to navigate website. It's informative and easy to find and order what you want. I've bought quite a few of their products over the past two years and I'd say most of th... See more

Company replied

Rated 5 out of 5 stars

Better than I expected tbh!.. soothing on my joints, especially in the morning..that keeps me going through the day!..especially my knee and lower back pain..X

Company replied

Rated 5 out of 5 stars

Superb product and it does exactly what it claims to do. Great alternative to more toxic pain relief & it melts into the skin. Thank you 🙏🏻

Company replied

Rated 5 out of 5 stars

My herbalist Sara provides a professional as well as friendly service, who through over many years in my dealings with Zen Maitri give me reassurance in their services as well as great quality product... See more

Company replied

Rated 5 out of 5 stars

When ever I have any bladder pain urinary support really helps. I have had an IC diagnosis. I am on my 5th order now

Company replied

Rated 5 out of 5 stars

I am 53, my hands look d like 90. My husband said you need to do something about your hands😂 He doesn’t usually say things like that. My hands were so dry. So I bought skin balm! I kept pu... See more

Company replied

Rated 5 out of 5 stars

I have been using Zen Maitri products, capsules and tea for quite a while. They have helped me live with less worry and more confidence in life.😀

Company replied

Rated 5 out of 5 stars

I absolutely love this company the products are lovely and actually work . delivered fast

Company replied

Rated 5 out of 5 stars

Focused on understanding real facts of customer’s health, created bespoke supplements and delivered excellent service

Company replied

Rated 3 out of 5 stars

I purchased the nerve oil for sciatica, the reviews were very good, but sadly did not help ,so disappointed


Company details

  1. Health and Beauty Shop
  2. Health Food Store
  3. Herb Shop
  4. Herbal Medicine Store
  5. Herbalist
  6. Vitamin and Supplements Store

Written by the company

Zen Maitri brings the health benefits of nature into a range of convenient products, alongside herbal consultations and meditation services. Our team of medical herbalists develops products to support common health concerns, including sleep, stress, digestion, joint & muscle issues, energy, and focus. We hand-make our oils, tinctures, capsules, and more in our London manufacturing warehouse. Zen Maitri started as a retail store in Chiswick, West London. We have recently moved online to focus on manufacturing herbal supplements, teas, and tinctures, in order to expand our reach and take our natural health products across the UK and beyond!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

204 reviews

5-star
4-star
3-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Nasya oil review

The Nasya oil is very soothing and really helped to relieve my congested nose.

November 26, 2024
Unprompted review
Zen Maitri logo

Reply from Zen Maitri

Thank you for letting us know, we are happy to hear you found the Nasya Oil helpful.

Rated 5 out of 5 stars

Decided to buy the nerve oil if it…

Decided to buy the nerve oil if it would help my hand after it had carpal tunnel operation. The recovery was quite slow and painful. Had numbness in my thumb. Have been using for a few times and it has improved my hand and thumb. Very impressive by this product

November 12, 2024
Unprompted review
Zen Maitri logo

Reply from Zen Maitri

Thank you Petra for sharing your experience with us.

Rated 5 out of 5 stars

First Time Buyer

Bought the Joint and Muscle Balm for a bad back and been impressed with it. So much do that I will be reordering to keep by for future use. Excellent service and a website that is easy to use.

June 3, 2024
Zen Maitri logo

Reply from Zen Maitri

Thank you for trying our Joint & Muscle Balm, and for sharing your feedback.

Rated 5 out of 5 stars

I really rate this company

I really rate this company.
The nerve oil which I used for sciatica was brilliant & I have been ordering ever since( Feb 24)
They have a reward scheme but what a nice surprise when they rewarded me with a gift today in my order.
Wouldn’t it be nice if all companies did the same.
Thank you Zen Maitri.

September 30, 2024
Unprompted review
Zen Maitri logo

Reply from Zen Maitri

Thank you so much for your kind words. We are glad to hear you are finding our Nerve Oil beneficial.

Rated 5 out of 5 stars

I stumbled upon Zen Maiti in a Google…

I stumbled upon Zen Maiti in a Google search and it was the best stumble ever. I booked my hubby in for an express consultation which lasts about an hour. Their herbalist listened carefully and asked important questions concerning his current health and within a couple of days came back to us with a prescription. The cost of the consultation was very reasonable and the cost of the prescription isn't going to rob the bank. I love their ethos, they are quick to reply to emails and the communication from the herbalist was first class. The consultation was via a zoom link so we were face to face and I could sit in which meant I could fill in the blanks for the hubby. Tamara was kind, compassionate and listened to all our concerns. After that, everything was communicated via email which suited us. Included in the consultation is a review follow up at no extra charge. I can't sing Zen Maitri's praises enough. They are professional and their products are specially tailored to your needs. If you're struggling with any type of health condition, don't hesitate, contact them, it's well worth the money and I have complete trust in their team!

September 11, 2024
Unprompted review
Zen Maitri logo

Reply from Zen Maitri

Thank you for booking a consultation with us and for the incredible review. Your feedback and support means everything to us.

Rated 5 out of 5 stars

Working with Sara at Zen Maitri

I have really enjoyed working with Sara Hennessey at Zen Maitri for the last year or so. She is a knowledgeable, empathic and skilled herbalist. We now work on line and I find I am using teas and tinctures instead of otc medication, which is great.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

I’m a big believer in natural healing…

I’m a big believer in natural healing and the products I have had from Zen Maitri have been good and done there job well the packaging and quality excellent I also like the small videos that are put on the site explaining each treatment and it’s ingredients which for me makes my decision on what I buy would recommend

May 6, 2024
Rated 5 out of 5 stars

I tried the Breathe tincture after…

I tried the Breathe tincture after developing ME and struggling with long COVID greatly affecting my asthma. It is wonderful. I've always been a believer in herbal medicine so wanted to find something that would give the edge managing my asthma. This is just the ticket, it truly makes a difference making each breath easier.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

hair oil

Bought the hair oil. Having used it for 2 months now. I have less hair fall and my hair looks very shiny. The condition has improved.
I have ordered another product and will leave another review after a couple of months.
Would definitely recommend this company.

Fast delivery
Well packaged
Good communication

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Nerve oil perfect for me

I have been using the nerve oil for a while now, I have a lot of nerve pain and it really helps. It's hard to find something that helps with nerve pain and I am so pleased I have found the oil. The dropper makes it easy to use and not messy.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, it really worked.
I sceptical about buying some oil from a company on the internet. But, I'm glad I did. It worked brilliantly
Thank you

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Having suffered for too long with…

Having suffered for too long with Sciatica I searched the internet for help. I discovered Zen Maitri - thank goodness! I used their Nerve Oil for about two months and although it didn’t cure the pain it definitely helped a great deal I was able to cope and get back to normal daily duties and now - fingers crossed - the pain has virtually gone. I recommend this product based on my own experience. Thank you!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

I have ordered two products from Zen Maitri - one is a Nerve Oil and the other is a Joint and Muscle Oil - both of these I am very happy with - they definitely help with my nerve pain and joint and muscle pain - great that they have a dropper on each which makes for easy application - nicely packed and great Customer Service - very happy with my purchase

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Nerve oil

Hi I am Mr Anthony Bolton l have nerve oil for my back and feet l am 68 and appreciate the hard work they put in to help me I have purchased my oil 3 times and it works well for me and I recommend them thank you to all the team .

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Effective herbal treatments

As mentioned in previous reviews I have used Zen matri products and found them to be very helpful. I just wanted to sing the praises of a cream that I used to get rid of a persistent toenail fungus.

I had used over the counter medication and a product recommended by GP called Curanail. Neither worked and all the Curanail did was simply disintegrated the nail! So I turned to Zen Matri and their fungus cream worked. Granted it took time, but all fungus treatments do ,and at least my nail stayed intact! I would really recommend this product.

April 18, 2024
Unprompted review

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