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3.0
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Already patched the crack and honestly the tape’s heft caught me off guard—feels a lot denser than the roll I got at the hardware store last year. Didn’t expect such a solid chunk, definitely not flimsy.
right after opening, noticed the cap clicks tightly, not loose at all unlike some flimsier ones i got before. used a tiny amount and liked how the nozzle dispenses without making a mess. might keep using just for that neat applicator.
Reply from Zenniof
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@zenniof.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Really worried now this is a scam Company. Ordered a pair of jeans on 3rd October and still no estimated delivery. have now been told twice that they have been held by customs and another pair would be shipped immediately. Still no tracking available. On Friday 17th I requested a refund and received an automated reply. All my queries until then had been responded to. I have messaged a few times today and again received automated responses telling me my query has been responded to which it has not. So I am left with no jeans, no shipping info, no response and I am doubting any refund. I will update this review favourably should I get the delivery or the requested refund but for now I wold have to recommend anyone thinking of ordering stays clear
Reply from Zenniof
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We stand behind every product. Please send your details to our customer service email at service@zenniof.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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