Excellent customer service-- they responded to my concern right away about damaged formula cans and walked me through how to check if the contents were safe. They also said they'd pass on my feedback... See more
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Get the healthiest organic baby formula from trusted European brands. No GMOs or chemicals, just natural goodness. Bundle, subscribe and get up to 30% discount. Worldwide Express Shipping for FREE.
Segment 3, Unit A6973, 6921RC, Duiven, Netherlands
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My babies seem to be doing really well on Holle formula — no vomiting and they drink it happily. It might be too soon to say for sure, but compared to the formula we used before, it seems easier for them to digest and they seem to like it more.

Reply from Zen Organic Formula

Reply from Zen Organic Formula
From the website’s ease of ordering and how fast we received the formula, our experience has been great. Switching formulas is never easy; we’re so relieved to have found options with natural and clean ingredients. Thank you, Zen Organics

Reply from Zen Organic Formula
I'm grateful for the opportunity to access top-quality formula from Europe.

Reply from Zen Organic Formula
We decided to try Zen Organic because of the great ingredients and clear product descriptions. The company was incredibly fast with shipping, and everything was exactly as described on the website — no surprises. Unfortunately, my baby didn’t take well to the formula, so we weren’t able to continue using it. That being said, I was very impressed with their customer service and how smooth the ordering process was. Even though it didn’t work for our baby, I’d still recommend giving them a try if you’re looking for clean, organic formula.

Reply from Zen Organic Formula
I received formula that had been expired for 4 weeks before my order date.

Reply from Zen Organic Formula
I’m really impressed with Zen! HiPP formula has been amazing for my little one—easy to digest and exactly what we needed. On top of that, the shipping has been incredibly fast and reliable every time. So thankful to have found a company I can count on!

Reply from Zen Organic Formula
Costumer service is great and product beyond words! Our 8 month baby is doing great with the Hipp formula either cow or goat.

Reply from Zen Organic Formula
We are so happy with Zen Organic! Our order came quickly and they always have our babies formula in stock. We have peace of mind knowing that we can always get our daughters formula quickly.

Reply from Zen Organic Formula
We love ordering our formula from them. I live in the US and we order the Jovie stage one formula. It always arrives quick and it very fresh with the expiration date very far in advance. :)

Reply from Zen Organic Formula
Good experience! What i ordered was actually in stock. It was packed and shipped the next day and I recieved it within a week from the day I ordered. Also free shipping!!! Thank you

Reply from Zen Organic Formula
I love what ingredients are used in this formula! Also once it has shipped it arrives so quickly!

Reply from Zen Organic Formula
Amazing formula – calm baby, peaceful nights!
I heard a lot of positive feedback about this formula from friends and family, so I decided to try it for my baby in India. Most formulas available here have a lot of added sugars, which I wanted to avoid.
Initially, I mistakenly ordered the junior formula (meant for 1-year-olds), but Zen Organics was kind enough to replace half of my order for free — truly great customer service!
It’s been about a week since I started using the correct formula, and I can already see the difference. My baby is feeding calmly, and even after drinking just 30–40 ml, he falls asleep peacefully.
I’m definitely going to order more from Zen Organics. Highly recommend it to other parents looking for a clean and gentle formula!

Reply from Zen Organic Formula
Shipping was fast & quality was great! Price was unbeatable with the best i’ve seen

Reply from Zen Organic Formula
I did my research before I went for HIPP and before i decided to purchase from Zen organic formula website, i got my purchase on time perfect condition!! Going to order my second batch of cans soon :) Love them!

Reply from Zen Organic Formula
Super fast delivery. Great options. The website is very intuitive. Everything arrived secure and in excellent condition.

Reply from Zen Organic Formula
I ordered Kendamil Goat from Zen organic formula it delivered so quick didn’t have any issues and well packaged ery happy with the purchase

Reply from Zen Organic Formula
Fast shipping, great customer service, well packed. My baby loves the product, Hipp formula. willing to buy again.

Reply from Zen Organic Formula
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