Zen Organic Formula Reviews 

966
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast shipping and exceptionally secure packaging, noting that their valuable orders always arrive quickly in pristine condition. Many parents also deeply appreciate the outstanding quality of the organic baby formula, which wonderfully helps infants with sensitive stomachs and provides incredible peace of mind during stressful feeding times. However, some reviewers were not happy with unexpected customs clearance delays and surprisingly high tariff charges that caused significant frustration and worry. A few people also mentioned experiencing difficulties reaching customer support when attempting to resolve tracking issues regarding their international shipments.

What people talk about most

Product

Clients share positive opinions on product quality, noting that the formula works wonderfully for their... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipping is fast... See more

Order

People report positive experiences with order, highlighting fast shipping and careful packaging. Reviewers... See more

Quality

Customers had positive experiences with quality, expressing deep satisfaction and noting that products... See more

Customer service

Reviewers highlight positive aspects of customer service, describing it as very good, helpful, and attentive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service-- they responded to my concern right away about damaged formula cans and walked me through how to check if the contents were safe. They also said they'd pass on my feedback... See more

Company replied

Rated 5 out of 5 stars

We love Zen Organic Formula. It was a life saver after having severe problems when giving my son US brand formulas. Shipping is always fast and customer service is top notch. My son is thriving on Jov... See more

Company replied

Rated 5 out of 5 stars

After researching multiple baby formulas, we felt like Jovie goat milk was the cleanest, and best product for our little girl. We started out mixing it with breast milk to transition her to formula on... See more

Company replied

Rated 5 out of 5 stars

Great Quality for low Price! Zen Organic Formula offers the most diverse and high quality products for the lowest prices. They are very professional and pay extra attention to safe packaging. Most... See more

Company replied


Company details

  1. Baby Store
  2. Natural Foods Store

Written by the company

Get the healthiest organic baby formula from trusted European brands. No GMOs or chemicals, just natural goodness. Bundle, subscribe and get up to 30% discount. Worldwide Express Shipping for FREE.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

966 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(966)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressed!

Awesome! Zen Organics is truly the best prices and FASTEST delivery! I’ve tried multiple shipping companies for my sons formula that is not sold in the US, one week I was desperate to get my formula in fast and Zen Organics was able to send it from the Netherlands to my door in 3 days!! With the best delivery fee! Very happy, and we love our formula!

May 14, 2025
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Reply from Zen Organic Formula

Thank you so much for your amazing review! We’re thrilled to hear that you had such a positive experience with our service and that your formula arrived so quickly when you needed it most. We're honored to be your go-to source for your little one’s nutrition and truly appreciate your trust in us.

Rated 5 out of 5 stars

Delivered sooner than expected

Delivered sooner than expected. Best prices I’ve found!

May 6, 2025
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Reply from Zen Organic Formula

Thank you so much for your kind review! We're thrilled to hear your order arrived earlier than expected and that you're happy with our prices. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, formula arrived with 5 days. Baby girls is doing great with Kendamil

March 18, 2025
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Reply from Zen Organic Formula

Thank you so much for your kind review! We're thrilled to hear your formula arrived quickly and that your baby girl is thriving with Kendamil. We're always here to support you on your feeding journey!

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, customer service as quick to respond and help me with my order and updating my address!

May 12, 2025
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Reply from Zen Organic Formula

Thank you so much for your kind review! We're glad to hear the ordering process was smooth and that our team could assist you quickly with your order and address update. We're always here to help and truly appreciate your support!

Rated 5 out of 5 stars

3 day shipping to USA

3 day shipping to USA, easy checkout

May 12, 2025
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Reply from Zen Organic Formula

Thank you so much for your review! We're glad to hear the checkout was smooth and that your order arrived quickly. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Makes buying quality formula so easy!

Makes buying quality formula so easy!! Highly recommend. Love the discount for buying in bulk and free shipping!

April 17, 2025
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Reply from Zen Organic Formula

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with us. Making quality formula easily accessible is our top priority, and we're so glad the bulk discounts and free shipping have been helpful. We truly appreciate your recommendation and support!

Rated 5 out of 5 stars

Fast delivery it…

The order was very fast actually it arrived before due date I order 3 packs of24 so delivery was free I am really happy with their services
ItratAmir

May 2, 2025
Unprompted review
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Reply from Zen Organic Formula

Thank you so much for your kind review! We're thrilled to hear your order arrived ahead of schedule and that you’re happy with our service. It means a lot to us that you chose to shop with us, and we look forward to supporting you again soon!

Rated 5 out of 5 stars

The best customer service and great products!

Omg, the customer service of Zen Organic Formupa is amazing! My baby didn’t like the first baby formula I got her and they quickly switched us to a gentle goat milk baby formula that is fantastic! I’m so pleased with how pleased and quick the switch was!

May 1, 2025
Unprompted review
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Reply from Zen Organic Formula

Thank you so much for your kind words! We're so happy to hear that the gentle goat milk formula is working well for your little one. Our team is always here to help make sure you get exactly what your baby needs—and quickly! We truly appreciate your support and look forward to continuing to serve you

Rated 5 out of 5 stars

Amazing service and the milk the best.

Amazing service and the milk the best.

April 21, 2025
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Reply from Zen Organic Formula

Thank you so much for your kind words! We're so happy to hear that you’re enjoying both our service and the formula. Your support means the world to us, and we’re honored to be a part of your little one’s journey!

Rated 5 out of 5 stars

10 out of 10

Easy to order, no games or scams. Excellent service… we ordered the Holle product from Germany… it is a great, safe and clean product.

Overall I rate my experience with Zen a 10 out of 10.

April 7, 2025
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Reply from Zen Organic Formula

Thank you so much for your kind words and fantastic 10/10 rating! We're thrilled to hear that your experience with Zen was smooth and trustworthy, and that you're happy with the Holle product. Providing clean, safe, and reliable nutrition for your little one is our top priority.

Rated 5 out of 5 stars

Amazing fast delivery

Amazing fast delivery. Real Kendamil Europe ready to feed. Delivery from Denmark to Long Island NY 2-3 days.

April 28, 2025
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Reply from Zen Organic Formula

Thank you so much for your kind review! We're thrilled to hear your order arrived quickly and that you're happy with the real Kendamil Europe Ready to Feed. We take pride in delivering authentic products fast.

Rated 5 out of 5 stars

Really fast and reliable shipping to…

Really fast and reliable shipping to USA. Quality formula, thanks for making it available online.

April 17, 2025
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Reply from Zen Organic Formula

Thank you so much for your kind review! We're thrilled to hear that your order arrived quickly and that you're happy with the quality of the formula. It means a lot to us to be able to provide families in the USA with products they can trust. We truly appreciate your support!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great communication regarding delivery, perfect packaging, and the quality of the product is outstanding- nothing else has been better for my baby than HiPP HA!

April 23, 2025
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Reply from Zen Organic Formula

Thank you so much for your wonderful review! We're thrilled to hear that you were happy with the quick delivery, clear communication, and careful packaging. Most importantly, we're so glad HiPP HA has been a perfect fit for your baby — there's nothing better than finding what truly works! We appreciate your trust in us.

Rated 5 out of 5 stars

Great prices and speedy delivery

May 11, 2025
Unprompted review
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Reply from Zen Organic Formula

Thank you so much for your kind review! We're thrilled to hear you enjoyed our great prices and fast delivery. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars
Zen Organic Formula logo

Reply from Zen Organic Formula

Thank you so much for your kind review! We're thrilled to hear you enjoyed our great prices and fast delivery. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

5 Stars

5 Stars – Wonderful Experience with Zen Organic (HiPP Combiotic 2)

We’re thrilled with Zen Organic and the HiPP Combiotic 2 formula—our baby loves it, and it’s been gentle and nourishing. The ordering process was smooth, delivery was quick, and the care put into the whole experience really shows. We look forward to ordering again as our little one grows!

April 29, 2025
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Reply from Zen Organic Formula

Thank you so much for your wonderful review! We're absolutely delighted to hear that your little one is thriving with the HiPP Combiotic 2 formula and that you’ve had a smooth and positive experience with Zen Organic. We truly appreciate your kind words about our care and service—it means the world to our team. We look forward to supporting you and your growing family on this journey!

Rated 5 out of 5 stars

Zen Organic exceeded my expectations!

Zen Organic was fast, quick, efficient, exceeded my expectations, and followed through with great formula!! Thank you so much!! I was in a bind and I needed it fast and you more than followed through and saved me!! You’re a phenomenal company!!!

April 7, 2025
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Reply from Zen Organic Formula

Thank you so much for your incredible review! We're truly honored to have exceeded your expectations and to have been there for you when you needed us most. It's our mission to provide fast, reliable service and high-quality formula for little ones who depend on it — we're so glad we could deliver for you. Your kind words mean the world to our team.

Rated 5 out of 5 stars

Very understanding and efficient

Very understanding and efficient. They were able to resolve my issue without any trouble. Very fast reply and so polite. Made this postpartum experience even easier. Highly recommend!

May 4, 2025
Unprompted review
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Reply from Zen Organic Formula

Thank you so much for your kind words! We're truly glad we could support you during this important time. It means a lot to hear that our team helped make your postpartum experience a little easier. Wishing you and your family all the best!

Rated 5 out of 5 stars

Fast and safe products!

I love that the orders always come in on time and sometimes faster than expected. EU products are known to contain healthier ingredients and their regulations are more strict compared to those made in the US. I will def continue to use their products until needed.

April 16, 2025
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Reply from Zen Organic Formula

Thank you so much for your kind review! We're thrilled to hear that your orders arrive on time and that you're happy with the quality of our EU formulas. Your trust and continued support mean the world to us!

Rated 5 out of 5 stars

Great Customer Service

I really like Zen organic, as a first time mom is really hard to know which formula is good for your little one, thanks to their guarantee I was able to find the right now without leaving my pockets empty. Thank you!

April 14, 2025
Zen Organic Formula logo

Reply from Zen Organic Formula

Thank you so much for your kind words! We're truly honored to support you on your journey as a first-time mom. Finding the right formula can be overwhelming, and we're so glad our guarantee helped make that process easier (and gentler on your wallet). We're always here for you and your little one!

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