Zenstra Bio-Health Reviews 65

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Ordered 30th December, received confirmation but tracking link never worked - nothing been received, no response from customer support DO NOT BUY THIS IS A SCAM

Rated 1 out of 5 stars

This company is not to be trusted , my order from the 1st of July has not arrived , my last 2 emails requiring an update on my orders have been ignored. They remove all negative comments on their F... See more

Company replied

Rated 1 out of 5 stars

Treat their customers disgracefully. Someone should inform them that if someone pays for goods and doesn't receive them, when they enquire as to where they are, the least they should do is respond. Co... See more

Company replied

Rated 1 out of 5 stars

I ordered for 140€ in October 2021. Wrote plenty of emails, which were answered and after asking for it for 6 months was promised a refund. Never received the products, neither the money. Not trustw... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

Become the best version of yourself with Zenstra supplements. Our mission is to help you reach your full potential in the healthiest ways possible.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

65 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Inspired products with a thoughtful efficacy.

I love your products, in my opinion they're best in class compared with alternatives. The concepts are inspired, and the product of careful thinking, with tweaking the formulations and improving their efficacy. The people are great, responsive professional, and truly care about customers to make sure we get what we pay for. I feel like I know you!

July 14, 2020
Unprompted review
Rated 5 out of 5 stars

Honest and caring company

Honest and caring company. Great products from a company that cares. The products really helped me and have placed orders several times. Fast delivery and reliable.

July 14, 2020
Unprompted review
Rated 5 out of 5 stars

I can’t say enough good things about…

I can’t say enough good things about these products! They have made such a huge difference that I honestly never expected. There was a shipping issue with one of our orders but customer service was amazing and looked after it. A good few of my friends are now customers and are having amazing results, we are definitely customers for life!

May 25, 2020
Unprompted review
Rated 5 out of 5 stars

I was pretty sceptical at first

I was pretty sceptical at first, but decided to go ahead and order and I'm very impressed by the results I must say. They do make me feel much more calm when I take them but without any type of sedating effect that stops me thinking clearly. I recently had to do a presentation and I find public speaking very daunting. I honestly don't think I could have managed without the lemonade. As far as sleep goes, I have in the past needed medication like zopiclone to help with insomnia, but the issue with such meds is they have dreadful side effects, like a hangover feeling the next morning. This lemonade product really helps for promoting restful sleep without that terrible feeling the next day. I definitely take back my initial scepticism as I am really impressed I must say

May 25, 2020
Unprompted review
Rated 5 out of 5 stars

I don't often write reviews here

I don't often write reviews here, but I wanted to say I have been very impressed with this company. I was directed here by a friend when I mentioned I was looking for masks. The ones I received are excellent and I have been using them for shopping etc. I then ordered some filters (for cloth masks) and my first bottle of Lemon Aid, which I am hoping will help me sleep.
I have had cause to email the company on more than one occasion with questions, queries etc and I have always received timely responses. Orders shipped out quickly and securely too. I will be a repeat customer.

May 21, 2020
Unprompted review
Rated 1 out of 5 stars

Despite the company's lengthy excuses…

Despite the company's lengthy excuses to my previous review, it has now been 3 weeks and still no masks...!!

April 7, 2020
Unprompted review
Zenstra Bio-Health logo

Reply from Zenstra Bio-Health

Hi Sarah, we are terribly sorry to hear that you have yet to receive your order. However, as we said in our reply to your last negative review below this one, we did actually send you the tracking number, so it was sent, as you were able to verify. In future, if you have any questions, feel free to contact us first before leaving a review.

We did not get any messages from you, apart from this review and the other negative review below this one, in which you alleged that we defrauded you and left a link to a competitor website.

As you can see from your tracking link, we did ship your order when we spoke with you two weeks ago (it was two weeks, not three weeks). Based on your tracking link, it looks like Royal Mail misdirected it to Plymouth before sending it back to London. It looks like it will arrive at your local delivery office tomorrow:

https://www3.royalmail.com/track-your-item#/tracking-results/KT413192319GB

We are so sorry that you have been waiting so long, but we hope you can understand that we did ship it immediately and that mistakes made by Royal Mail are outside of our control. All courier companies are under a lot of strain at the moment due to the global pandemic, which isn probably why they sent it to the wrong depot initially. Feel free to contact our customer support team if there is anything else we can help you with.

Rated 5 out of 5 stars

I highly recommend -100% Excellent everything!!

I highly recommend this company to everyone!! I always receive my orders on time and very well packaged. I had a question about something once and the person I spoke to was so kind and helpful, great customer service. The Lemon Aid capsules are an absolute Godsend!! I was slightly dubious when I read various comments about how good they were but I decided to try them and I am so so glad I did!! I can guarantee they really do work and are a great help to me! If you want to order from this company then dont hesitate!! I dont usually write reviews very much but I felt compelled to write one for Zenstra because I am very impressed... with them and their products 😊

December 9, 2019
Unprompted review
Rated 5 out of 5 stars

Lemonaid is an amazing product

Lemonaid is an amazing product. I don’t understand all the bad reviews, unless there were issue before I started ordering from this company. I have ordered a few times now and had no issues with delivery or anything. I would definitely recommend trying lemonaid to anyone, I use it when I’m having issues sleeping but I’ve heard it is great for anxiety also.

December 5, 2019
Unprompted review
Rated 5 out of 5 stars

I will be ordering again.

I'm not sure what the issue has been in the past but I've had no trouble with three different orders.
I'm not easily impressed by claims and undertake a fairly serious literature review of anything that I intend to try, including the proprietary ingredients.
I use Lemon Aid to help sleep and have found that it does a great job comparable with prescribed meds.
I have also used Zen1 and have found this to noticeably lift mood even at minimum dosage. I will be ordering again.

December 3, 2019
Unprompted review
Rated 5 out of 5 stars

Where should I start about these…amazing

Where should I start about these products .. maybe just say amazing .. I suffer with anxiety and PMDD.. both Lemon aid and Zen1 have helped transform my attitude my outlook and my mindset . I am so grateful to of found these products and look forward to what more will be developed

December 2, 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful

I purchased my product about 4 months ago, I finally used them last week when I needed help getting to sleep and overall anxiety with starting a new job. I can genuinely say it works, I dropped off to sleep quite quickly, not fuzzy head in the morning, brilliant, I recommend.

December 1, 2019
Unprompted review
Rated 5 out of 5 stars

I bought the lemon aid tablets to try…to help me get some sleep!

I bought the lemon aid tablets to try to help with insomnia....I've tried everything available, with no effect, and had no hope that this would be any different....but it was!!! I now get a much better sleep, feel much calmer if I wake in the night and feel well rested in the mornings...best thing I've found on the market in years....highly recommend!

December 1, 2019
Unprompted review

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