Zensum AB Reviews 6,154

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Zenzum has very good service. Hugo provides very complete information, both by phone and sms. Within 1 day after signing the loan agreement, they immediately sent the money.

Company replied

Rated 5 out of 5 stars

Excellent service, fast and great support. The staff is friendly, consult in details and work hard to get the loan application smoothly done. As a customer, I'm satisfied.

Company replied

Rated 3 out of 5 stars

I had scheduled a call at 11 o'clock (the bank was supposed to call us) together with my husband, and I was only called in the evening when it was no longer important.

Company replied

Rated 5 out of 5 stars

I liked Jordan he was very calm and professional. He was doing the follow up. And ask me questions if I understand everything he said.

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

Zensum är en låneförmedlare som erbjuder kostnadsfri jämförelse av privat- och bolån. Vi har funnits sedan 2013 och är verksamma på den svenska och norska marknaden. Vår ambition är att frigöra människor från onödiga utgifter och bidra till en mer ansvarsfull låneförmedling.

Zensum guidar dig till en bättre ekonomi.

Written by the company

Sänk dina lånekostnader!
Zensum grundades i Stockholm år 2013 med en vision om att förändra privatpersoners ekonomiska beteenden. Sedan start har Zensum hjälpt över 200 000 kunder att se över sina lån. Zensum har idag över 100 anställda med kontor i Stockholm och Uppsala. Zensum står under tillsyn av Finansinspektionen och innehar tillstånd för att bedriva konsumentkreditförmedling. Zensum är aktiva i Sverige, Norge och inom kort även i Finland.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

roca

it was really fast and simple

March 16, 2022
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Reply from Zensum AB

Hej Peter. Tack för ditt omdöme. Det gläder oss att du är nöjd med den hjälp du fått. Låt oss gärna veta om det dyker upp frågor eller funderingar. Mvh, Agnes

Rated 5 out of 5 stars

It was really great and I m very Happy…

It was really great and I m very Happy with the services that Jonathan and lady who called me before to intiate the loan gathering. They both were nice, professional and very convincing. Thanks

February 16, 2022
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Reply from Zensum AB

Hi Khadar. Thank you for the kind words. We're glad to hear that you're happy with the help you got from us. Please, do not hesitate on contacting us if you have any questions or concerns. Kind regards, Agnes

Rated 5 out of 5 stars

Very reliable

Very reliable, prompt and smooth!

February 10, 2022
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Reply from Zensum AB

Hej Richard. Tack för ditt omdöme! Kul att du är nöjd med oss och vår hjälp till bättre lånevillkor. Tveka inte på att återkomma vid eventuella frågor eller funderingar. Hälsningar, Agnes

Rated 5 out of 5 stars

thanks

thanks, that was great work from you

February 4, 2022
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Reply from Zensum AB

Hej Abdul. Tack för ditt omdöme. Det gläder oss att du är nöjd med den hjälp du fått. Låt oss gärna veta om det dyker upp frågor eller funderingar. Mvh, Agnes

Rated 5 out of 5 stars

Thier process is fast and gets you best…

Thier process is fast and gets you best interest rates.

December 16, 2021
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Reply from Zensum AB

Hi Arijeet. Thank you for the kind words. We're glad to hear that you're happy with the help you got from us. Please, do not hesitate on contacting us if you have any questions or concerns. Kind regards, Agnes

Rated 5 out of 5 stars

Good service

Good service, thanks very much, nice personal,

August 23, 2021
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Reply from Zensum AB

Hi Denis. Thank you for the kind words. We're glad to hear that you're happy with the help you got from us. Please, do not hesitate on contacting us if you have any questions or concerns. Kind regards, Agnes

Rated 5 out of 5 stars

NI KAN TRO PÅ ZENSUM

Jag Salmon Kiseu är så nöjda hos Zensum. Detta personella som jobbade med mig och hjälpte mig att får lånet är first class! Hands up and hats off to Oliver Rönfall. It was unreal I couldn't believe at first that any bank could do this for me especially that they called me first to help me. I recommend Zensum to everyone wanting to samla lön. Keep up the good work your the best. Mvh
Salmon.

July 23, 2020
Unprompted review
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Reply from Zensum AB

Hi Salmon,

Thank you for the kind words. We're glad to hear that you are happy with the help you got from Oliver and that you want to recommend us to others.
Please, do not hesitate on contacting us if you have any questions or concerns.

Kind regards, Agnes

Rated 5 out of 5 stars

Bra service

Bra service, tack zensum

May 24, 2020
Unprompted review
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Reply from Zensum AB

Hej Anwar,

Tack för ditt omdöme. Det gläder oss att du är nöjd med den hjälp du fått.

Du är alltid välkommen åter om vi kan stå till vidare tjänst.

Mvh, Agnes

Rated 5 out of 5 stars

It was very easy and fast

May 4, 2020
Unprompted review
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Reply from Zensum AB

Hi,

Thank you for the kind words. We're glad to hear that you are happy with us and our service.
Please let us know if you have any questions or concerns regarding your new loan.

Kind regards, Agnes

Rated 5 out of 5 stars

They are professional at what they do

They are professional at what they do. I highly recommend them.

April 30, 2020
Unprompted review
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Reply from Zensum AB

Hi Jei,

Thank you for your kind words. We're pleased to hear that you're happy with us and our service.

Please, do not hesitate on contacting us if you have any questions och concerns.

Kind regards, Agnes

Rated 5 out of 5 stars

Thank you Zensum for the good service

Thank you Zensum
Good Attention & Services

March 4, 2020
Unprompted review
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Reply from Zensum AB

Hi Mounir,

Thank you for the kind words. We're glad that you had a good experience with our service. Please contact us if you would like any further assistance or have any questions.

Best Regards, Agnes

Rated 5 out of 5 stars

NA..

tack!!!!!!!!!!!!!

February 14, 2020
Unprompted review
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Reply from Zensum AB

Hej Parsurama,

Tack för ditt omdöme. Återkom gärna om vi kan vara till hjälp igen.

Hälsningar, Agnes

Rated 5 out of 5 stars

Bra service

Bra service!

February 3, 2020
Unprompted review
Zensum AB logo

Reply from Zensum AB

Hej Mikael,

Tack för ditt omdöme. Det gläder oss att du är nöjd med den hjälp du fått.

Tveka inte på att höra av dig vid eventuella frågetecken.

Hälsningar, Agnes

Rated 5 out of 5 stars

Full service

Full service, very friendly and helpful.
I'm glad to meet Philip Grunditz, this five stars it's for him.
Thanks Philip - well done 👍

January 23, 2020
Unprompted review
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Reply from Zensum AB

Hi Robert,

Thank you for the kind words. We're glad that you had a good experience with Philip, something he always strive for. Please contact us if you would like any further assistance or have any questions.

Best Regards, Agnes

Rated 5 out of 5 stars

Very good

Very good ,I like it

December 20, 2019
Unprompted review
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Reply from Zensum AB

Hi Ifeanyi!

Thank you for the kind words. We're glad that you had a good experience with our service, something we always strive for. Please contact us if you would like any further assistance or have any questions.

Best Regards, Agnes

Rated 5 out of 5 stars

Smoothe and professional

December 19, 2019
Unprompted review
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Reply from Zensum AB

Hi Stephen,

Thank you for the kind words. We're glad that you had a good experience with our service, something we always strive for. Please contact us if you would like any further assistance or have any questions.

Best Regards, Agnes

Rated 5 out of 5 stars

Good help and quick communication

I am really satisfied in the service I received in understanding what is the best decision for my situation. So easy to communicate and response is quick.

November 7, 2019
Unprompted review
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Reply from Zensum AB

Hi Ryan!

Thank you for the kind words. We're glad that you had a good experience with our service, something we always strive for. Please contact us if you would like any further assistance or have any questions.

Best Regards, Agnes - Zensum.

Rated 5 out of 5 stars

They very helpfull and speak English…

They very helpfull and speak English witch is pretty important for me.

October 30, 2019
Unprompted review
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Reply from Zensum AB

Hi Dawid!

Thank you for the kind words. We're glad that you had a good experience with our service, something we always strive for. Please contact us if you would like any further assistance or have any questions.

Best Regards, Agnes - Zensum.

Rated 5 out of 5 stars

Excellent customer service and strong…

Excellent customer service and strong follow up.

October 30, 2019
Unprompted review
Zensum AB logo

Reply from Zensum AB

Hi Danish!

Thank you for the kind words. We're glad to hear that you had a good experience with our service. Please, do not hesitate on contacting us if you would like any further assistance or have any questions.

Best Regards, Agnes - Zensum.

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