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Excellent sign-up process from start to finish.
Rachel was professional, friendly, and a pleasure to deal with. The pricing was very competitive, and the broadband connection was activated promptly and efficiently.
I would highly recommend Zeronet Broadband.
If you are considering using Zeronet, I wouldn't bother, they overcharged me for 2 years, supplied broadband but charged for hyperfibre. I was told it was being looked at by a team leader on chat and should expect an outcome within 24 hours. I have emailed almost daily for an update of some sort, but no replies to my emails, no action and no updates in a week. Just ghosted me. I've canceled my subscription and would not recommend them, over priced, zero customer care.
Company left us without internet for 3 days. No effort made to try and rectify the problem. Can't ring them only go in infuriating circles with their live chat. We had mobiles with them too. Cancelled both of them and they continued to charge for a mobile plan we weren't using for months. So many issues.
Scammy and dodgy! Please steer clear! Had an absolute nightmare with trying to cancel my plan with them, support staff would not message for hours and leaving me on chat for hours at a time. Then they tried to charge me even after my plan was promised to be cancelled! Terrible company trying to scam you for your hard earned dollars
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