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Rated 1 out of 5 stars

Another parasite limited company only allowing you to see your hospital test results if you agree to let them harvest your personal data. Why does the NHS allow these company's to operate like this. I... See more

Rated 1 out of 5 stars

Horrible ! horrible ! Imagine giving an appointment and when I reached the destination at sharp 12 noon, to my horror I found the shutters down. I was having a severe toothache and thought the doc... See more

Company replied

Rated 3 out of 5 stars

Ease of use to navigate the app but not very fit for purpose as unable to take on board dates patients are not able to attend eg holidays only days of week. 2 attempts to reschedule - 2nd was rejected... See more

Rated 1 out of 5 stars

Theives they steal money and just non stop harassment won't refund when nothing is prescribed. In fine print when you put card information in says will refund if no meds are prescribed i spoke to no c... See more

Company details

  1. Dental Clinic

Information provided by various external sources

24/7 customer service support in case you have any questions or want to book an appointment over the phone.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

135 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Didn't really work....

I really liked the idea of this service but I think it has some failings in the process. I booked an appointment on Sunday for Monday morning as I was suffering from extreme back pain, and felt that it would be easier to know what time I was being seen at a doctors rather than wait it out at A&E. I received a phone call 45 mins before my appointment was supposed to take place saying the surgery had double-booked and so couldn't see me. There were other appointments I could have booked but by this time, they had all been taken and the nearest available appointment was a long journey away. Yes, it was the surgery's fault for double-booking as they hadn't updated their account over the weekend, but Zesty needs to make sure the process accounts for this, as it left me in the extremely frustrating situation where I could have gone to A&E much earlier to get the pain relief I needed. A nice girl from Zesty phoned me to tell me this but I didn't feel she had much empathy or ability to resolve this issue. Needs to be ironed out if this is going to work!

August 5, 2014
Unprompted review
Zesty logo

Reply from Zesty

Dear Ms James,

We’re really sorry to hear about the experience you’ve had using Zesty. We’re working really hard to put more systems in place that prevent double bookings, this is harder over weekends and holidays when practices often have different staff running their diaries – but we’re investing in more weekend cover and better software tools to integrate directly with a wider range of practices. Here at Zesty we do all we can to ensure our clinics take complete control of the appointments they publish and we instruct them to remove appointments from the site if they get a booking by other means.

Please accept our sincere apologies for the terrible experience you had and rest assured we’re doing everything we can to make sure this doesn’t happen again. We’d love the opportunity to make this up to you, please do give us a call the next time you need to book a healthcare professional and we will take personal charge of your case.

Sincerely,

Team Zesty

Rated 5 out of 5 stars

Zesty is easy and quick to use, my tooth cracked at lunch, was able to see a dentist by 4pm that day

Whilst eating my lunch a rogue piece of bacon cracked one of my teeth leaving a large gap. Naturally I contacted my regular dentist who told me that I would have to wait four days to have an appointment. With part of the tooth still intact I knew I needed to act quickly before it all fell out. With Zesty I was able to search for an appointment close to work so that it could be fixed later that day on my way home.

Very easy to use and was sent to a brilliant dentist, would definitely recommend Zesty and continue using the service for life's little surprises.

Tim

July 30, 2014
Unprompted review
Rated 5 out of 5 stars

Fast and easy to fit with my busy day!

As a busy Mum, time is never on your side, so being able to book a podiatrist appointment for myself through Zesty in less than a minute was a godsend.
Fast, easy and on my IPad, while out with the kids! GREAT.
Thanks Zesty!!

July 28, 2014
Unprompted review
Rated 4 out of 5 stars

Quick and painless

I really liked using Zesty. It helped me a great deal when I needed to book an emergency appointment after my cap fell off my tooth implant. I am very busy person so the fact that it was a quick and painless experience was great for me. Keep up the good work Zesty!

July 18, 2014
Unprompted review
Rated 4 out of 5 stars

amazing

Zesty is amazing. From the ease at which I found a podiatrist, and the speed of booking, I was able to see someone close by without expending much effort. The simplicity is something I really love and I’ll be visiting Zesty again.

One thing I would improve would be to have more prominence for the pricing of the clinics.

July 15, 2014
Unprompted review
Rated 5 out of 5 stars

Easy to use & quick

Booking a doctor was a breeze, no registration required, the whole process took under a minute (SMS confirmation included). The map seemed to point to a wrong place for my doctor but I checked the actual address on Google Maps & didn't get lost. Recommended for anyone!

May 21, 2014
Unprompted review
Rated 5 out of 5 stars

Making healthcare appointments easy to book online

Zesty makes the sometimes hard task of booking healthcare appointment easy and fast. Accessing a practices appointment diary on your PC or phone and being able to instantly book is what suits my busy lifestyle and see the move towards this method becoming the norm. Highly recommend the site. Great job from the Zesty team.

January 21, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service, easy to use and reliable

Zesty has saved me hours of pain and hassle. I am so grateful for this service. After a root canal failed and my filling came out while shopping in central London, I simple used Zesty to locate the nearest dental practice to book an emergency appointment. My problem was dealt with simply and efficiently. This was all down to Zesty providing me with the means of getting a dental appointment in the fastest way possible. I have been raving about the service ever since!

November 22, 2013
Unprompted review
Rated 5 out of 5 stars

Easier than calling the Dentist!!

I recently came across Zesty after moving to a new area and was happy to find they had a local dentist which was a good start. All I needed was a check up, and it was very quick and easy to choose the appointment time I wanted. They communicate well with the practice and the whole setup was very much like my check up, painless!!.
I have now found an amazing dentist, but if I am stuck again, then Ill be back!

October 2, 2013
Unprompted review
Rated 5 out of 5 stars

Now recommended to everyone I know!

Booking dentist appointments has always been a slow and painful ordeal, so I was really glad to spot a service that finally made the process about as quick and smooth as it can get. Recently I had an impacted tooth infection which hurt like crazy, and rather than having to call up a bunch of places in agony I just booked online at the nearest practice I could find with an opening that day. It's not the 90s anymore- everyone should book their appointments this way!

September 27, 2013
Unprompted review
Rated 4 out of 5 stars

Simple, quick

Having been forced to find a dentist at short notice during a visit, I found zesty to be quick and simple, finding help within the hour!

September 27, 2013
Unprompted review
Rated 5 out of 5 stars

Zesty saved me from days of pain!

I was suffering from an abscess, I was in so much pain that I couldn't face the thought of having to search for hours for a good dentist near me, or to wait days for an appointment. I found zesty and I managed to book my appointment the same day! The site is incredibly well designed and easy to use, so that I was able to find an available dentist close to me that could treat me straight away and by the end of the day I was pain free. I'm so impressed by the efficiency of the service that I'd definitely recommend it to anyone else

September 26, 2013
Unprompted review
Rated 5 out of 5 stars

Massive time saver

A friend of mine recommended I try this, when I complained about tooth ache. I used Zesty to find a dentist 10 minutes walk from my house and made a booking in a few short minutes. I'm now passing on the recommendation.

September 26, 2013
Unprompted review
Rated 5 out of 5 stars

Fast, effortless, convenient!

Zesty is brilliant - wanted a consultation for a dentist regarding whitening and replenishing my whitening gel supply. Booking was super smooth and quick, very easy to use, and about ten minutes after booking, I was contacted by the dental company to confirm my booking time. Everything went as smooth as could be hoped!

Prices are clear, times available are clear, locations are shown clearly on a map - everything you could want in a booking process.

September 25, 2013
Unprompted review
Rated 5 out of 5 stars

Why has nobody thought of this before?

I use sites like tripadvisor for hotels and restaurants, skyscanner for flights and just-eat for takeaways. When it comes to booking things, I like to browse in my own time in the evening and see all the options in one place so I can make an informed choice. Finding out what dentists are in my area and which ones have availability at a convenient time seemed easier said than done - until I clicked on Zesty. Quick and easy to book, takes the hassle out of making appointments.

September 25, 2013
Unprompted review

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