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Zeussleeps Reviews 

229
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 196 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the compact device quite effective at reducing snoring and significantly improving their overall nighttime rest. Many customers also praise the straightforward daily setup and the helpful, responsive customer support team when questions arise. However, some reviewers were not happy with the high ongoing expenses required for purchasing regular replacement sticky pads. Some people also noted that the gel patches frequently fell off during the night and occasionally caused skin soreness. Additionally, several individuals mentioned difficulties with battery charging and general device sensitivity during nightly use.

What people talk about most

Product

Customers had ambiguous experiences with the product. Many reviewers found it to be a game-changer that... See more

Quality

Clients share ambiguous opinions on quality, highlighting both impressive benefits and significant flaws.... See more

User experience

Customers consistently note ambiguous experiences with user experience, with many reviewers praising the... See more

Customer service

Users describe positive interactions with customer service, highlighting responsive and helpful support. For... See more

Price

People report negative experiences with price, describing the device as an expensive product with a high... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This does work. You need to get the positioning right and it can become dislodged during the night. The skin on your neck can become sore - you need to remove it carefully in the morning if you have g... See more

Company replied

Rated 4 out of 5 stars

Overall my experience is excellent - Points to look at -it’s hard to turn up the setting to maximum - and to know when it’s reached that point. -Found the two part of the neck to attach it to.... See more

Company replied

Rated 4 out of 5 stars

It has definitely made a real improvement to my sleep quality due to far less snoring. Comfortable to wear - I didn't expect it to be so easy. Slight issue is during this warm weather i have ofte... See more

Company replied

Rated 4 out of 5 stars

After initial problems receiving the device via Boots, and frustration with the lack of a contact phone number for Zeus, the device has worked well. When applied carefully it works brilliantly- rea... See more

Company replied


Company details

  1. Medical Technology Manufacturer

About Zeussleeps

Written by the company

About Zeus Sleep

Zeus is the result of over 15 years of research, development, and clinical validation into Transcutaneous Electrical Nerve Stimulation TENS technology, designed to help reduce snoring and support better sleep quality.

Zeus works by gently stimulating key upper airway muscles through the night, helping keep the airway more open while remaining non invasive, comfortable, and easy to wear.

We believe better sleep comes from better understanding. That is why Zeus focuses on clear education, realistic expectations, and clinically informed guidance rather than exaggerated claims.

  • Clinically informed and evidence based technology
  • Adjustable stimulation for individual comfort
  • Clear support and guidance for confident nightly use

Zeus is built to fit into real life. Whether you are managing snoring, focusing on recovery, or simply wanting to wake up feeling more refreshed, our goal is to provide a calm, trusted, and effective sleep solution.

Visit our Support Centre for setup guides, FAQs, and ongoing help.

60 night guarantee

Try Zeus for 60 nights

60 night guarantee return policy At Zeus, refreshed sleep is our priority. That’s why we offer a 60 night satisfaction guarantee. If you’re not 100% happy with your purchase you can return it for a refund of the device price within 60 nights of receiving your order. We will ask you to explain the reason for returning your Zeus to help us improve our product in the future. Eligibility for returns You are eligible to return your device if: The return request is made within 60 days of the delivery date. You simply change your mind, are not satisfied, or no longer want the product. This policy does not apply to faulty or damaged goods, which are covered separately under our 1 year warranty policy. Items sent back without first requesting a return will not be accepted.

Contact info

3.7

Average

TrustScore 3.5 out of 5

229 reviews

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3.7

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(229)

198 reviews in the last 12 months

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Rated 1 out of 5 stars

I cannot figure out how to make it…

I cannot figure out how to make it work. I charge it, put it on press the plus sign to set the level with which I'm comfortable, as the instructions direct, and nothing.

March 9, 2026
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Reply from Zeussleeps

Hi Michael,
Thank you for sharing your experience of Zeus so far, we are here to help you solve your issue.
Zeus has been designed so the user can select the level they are comfortable with and then if no button is pressed for 90 seconds the Zeus goes into its sleep period of 20 minutes. During this time there is no stimulation to allow the user to fall asleep.
After 20 minutes it will begin the stimulation cycle.
If you are finding that your Zeus device is not re-awakening after 20 minutes please get back to us at: support@zeussleeps.com where we can assist you further.
All the best,
Team Zeus

Rated 5 out of 5 stars

What a breakthrough! Excellent device

I took a while to review Zeus Sleeps, as I wanted time to see how I got on. A few tips, it will feel strange at first but you will strangely miss it if you don’t wear it. My snoring has decreased, I am losing weight as I feel more refreshed. I would love Zeus to include adhesive removal wipes in their packs. At first I had very dry irritated skin on my chin, I nearly gave up as it was so bad. This was until I bought adhesive removal wipes and now it is great, I exfoliate in morning and moisturize.
Now.. I literally could not live without this amazing device! Congratulations Zeus team, keep up the good work!

February 23, 2026
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Reply from Zeussleeps

Hi Katie,

Wow! We are very very happy to hear that Zeus has made such an impact on your life. It really means a lot to our small team to hear that people like you are having such a great experience with Zeus.

Thank you also for your product feedback. We are actively working on product development at the moment and really value your input.

Many thanks,
Team Zeus

Rated 5 out of 5 stars

It does help

It does help - would recommend trying it. Customer service is great.

April 2, 2026
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Reply from Zeussleeps

Hi Jacqui,

Thank you very much for sharing the results you're experiencing with Zeus. We're so pleased to hear that it's working well for you and that you had a good experience with our customer care team.

All the best,
Team Zeus

Rated 1 out of 5 stars

I can’t get this to stick to me at all.

I can’t get this to stick to me at all.

April 7, 2026
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Reply from Zeussleeps

Hi Samantha,

Thank you for explaining your experience with Zeus so far.

Please ensure that you have separated the Zeus device from the charging unit before applying the hydrogel pad. This step is shown in the following video between 0:45 and 1:00 seconds, which you may find helpful to review: https://www.youtube.com/watch?v=qKDL_b3Cto4.

We also recommend reviewing the following guidance to help you keep your Zeus and hydrogel pads secure:
https://zeussleeps.com/blogs/news/keeping-your-zeus-and-hydrogel-pad-secure.

It’s also important to ensure that your device is positioned correctly, as proper positioning not only improves stimulation effectiveness but can also help the device stay in place:
https://zeussleeps.com/blogs/news/positioning-zeus-correctly.

Following these steps carefully should help you achieve a comfortable, secure fit overnight. If you’re still experiencing issues please contact us on support@zeussleeps.com and we'll be happy to help further.

Many thanks,
Team Zeus

Rated 5 out of 5 stars

Delivered on time with no problems

Delivered on time with no problems

March 30, 2026
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Reply from Zeussleeps

Hi Albert,

Thank you for taking the time to leave this review. We're very pleased to hear that your Zeus has arrived safely.

If you need any assistance getting the most out of your Zeus device please reach out to us at support@zeussleeps.com and we'll be happy to help!

All the best,
Team Zeus

Rated 2 out of 5 stars

Jury still out

Jury still out. The device itself is really easy to use has great battery life and sends signals all night. I have OSA so wasn't sure if this would help. Currently I think there has been some improvement but I need to live with it a bit longer.

March 19, 2026
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Reply from Zeussleeps

Hi Paul,

Thank you for sharing your experience with Zeus so far. It's great to hear that you believe Zeus has helped to improve your sleep a bit. If you would like any personalised guidance or advice on how to get the best results please do reach out at support@zeussleeps.com and we'll be happy to help!

Best wishes,
Team Zeus

Rated 5 out of 5 stars

Had a faulty Zeus this was replaced…

Had a faulty Zeus this was replaced straight away with no fuss under warranty.

March 23, 2026
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Reply from Zeussleeps

Hi Peter,

Thanks so much for sharing your experience with Zeus. We're so pleased that we could help :)

Wishing you all the best with your Zeus device.

Best wishes,
Team Zeus

Rated 5 out of 5 stars

Good customer response

Good customer response

March 16, 2026
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Reply from Zeussleeps

Hi Patrick,

It's great to hear that you've had a good experience with Zeus! We strive to give our customers the best support to ensure they can get the most out of their Zeus device.

Many thanks,
Team Zeus

Rated 5 out of 5 stars

It works !

Works much better than any other anti-snoring device I have tried and my long- suffering spouse is very pleased! Initial unfamiliarity quickly wears off, and customer service was excellent at the start when I had a few questions.

March 23, 2026
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Reply from Zeussleeps

Hello Roger,

Fantastic news! Thank you for taking the time to share your experience, it's really great to hear!

If you need any more assistance, you know where to find us!

All the best,
Team Zeus

Rated 1 out of 5 stars

I still have not received the package…

I still have not received the package and your tracking numbers do not work. The response to my order is so slow, its not obvious whether or not this product is even real.

March 19, 2026
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Reply from Zeussleeps

Hello Bryan,

Thank you very much for raising this. I can see that our customer care team responded to your delivery query that you raised on the 2nd. We are continuing to look into this as a matter of urgency and will update you shortly on the status of your parcel.

Thank you very much for your patience while we work to resolve this.

Many thanks,
Team Zeus

Rated 4 out of 5 stars

It has significantly improved my…

It has significantly improved my partners sleep however it appears to be less effective throughout the night .

March 9, 2026
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Reply from Zeussleeps

Hi Alison,

Thank you for sharing your thoughts on Zeus and your experience so far.

Zeus is designed to be worn comfortably and unnoticed and research shows that when using Zeus, the nerve receptors in the skin can get used to the sensation of the stimulation. When this happens, the sensation may feel reduced or even fade entirely.

We recommend reviewing the following guidance, which explains this in more detail and outlines what you may be experiencing:
https://zeussleeps.com/blogs/news/zeus-battery-life-and-why-stimulation-may-not-last-all-night.

If you would like any further support, please do reach out to us at support@zeussleeps.com and we will be happy to help further!

Many thanks,
Team Zeus

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Device is really well made and easy to use but unfortunately didn’t suit me for my type of problem. My skin is also extremely sensitive and reactive so the adhesive pads caused irritation. Customer service was excellent for the return and refund process.

March 9, 2026
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Reply from Zeussleeps

Hi Mazzy,

Thank you so much for your kind words about Zeus and the experience you had! We really appreciate you taking the time to share your experience.

It's unfortunate that Zeus couldn't be the solution you were looking for but thank you for giving it the opportunity to help!

All the best,
The Zeus Team

Rated 4 out of 5 stars

Happy Zeus customer

My Husband is the one we bought zeus for He has been delighted with it but over the past week he has developed two very sore areas under his chin where the electrodes are.
He has an appointment with our GP on Tuesday. We wondered if any other person has experienced this.

March 5, 2026
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Reply from Zeussleeps

Hi Gill,

Thank you very much for sharing your husband's experience with Zeus so far. It's great to hear that he has had good results with it!

We are however sorry to hear that he is experiencing discomfort from the hydrogel pads.

The hydrogel pads use medical-grade adhesive but mild skin reactions can occur as a known side effect of TENS stimulation, which is recognised by the NHS.

We recommend discontinuing use if irritation occurs and allowing the skin to fully recover before considering further use.

You can find more detailed guidance, including tips on reducing irritation here: https://zeussleeps.com/blogs/news/skin-irritation.

If you would like further support please don't hesitate to reach out to us at support@zeussleeps.com.

Many thanks,
Team Zeus

Rated 1 out of 5 stars

Multiple issues plus completely ineffective

I was prepared for this to have little or no effect on my quality of sleep, but not prepared for how many other issues I would experience.
So yes, this seemed to have less than no effect, in fact it made my sleep and my snoring worse. That was when it actually did work.
Problem 1 - The sticky gel pads you have to use (at £1 each) just don't work very well. Most nights there was a failure either to stick to your chin/neck or to stick to the Zeus. And that's following all the recommendations. Shaving, washing all oils off, making sure the Zeus is clean. They just don't stick. Sometimes it would last only a few minutes.
Problem 2 - the Zeus just seems to switch off. It's not on when I wake up and my suspicion is that it barely last more than a few minutes before turning itself off.
Problem 3 - On the very rare nights where problem 1 didn't rear it's head it actually made my snoring and general quality of sleep worse.
Yes they're offering a 60 day trial but you won't get £30 pounds back to pay for the hydrogel pack that's included. So if you are willing to spend that much for something that may possibly help (or may make it worse) then go for it. But you better hope you have a sticky face.

March 16, 2026
Unprompted review
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Reply from Zeussleeps

Thanks for taking the time to share this, we genuinely appreciate the detail even if your experience wasn’t what we’d hope.

First, we’re really sorry to hear that Zeus didn’t work for you and that you experienced frustration along the way. That’s not the outcome we aim for, and it’s important we’re clear about where Zeus works best and where it may not.

Snoring isn’t one single issue. It can come from the nose, mouth, tongue, or throat. Zeus is specifically designed to support tongue and throat based snoring by stimulating the airway muscles. If your snoring is primarily nasal or caused by other factors, Zeus may not be the right fit, and in some cases this can feel like it’s having little or no positive effect.

On your specific points:

Hydrogel Pads
We know adhesion can vary depending on skin type, movement during sleep, and placement. While many customers get consistent use, others do experience issues like you’ve described. This is something we’re actively working to improve. For context, we do offer reduced pricing via subscription to make ongoing use more affordable.

Device “switching off”
Zeus is designed to work intermittently, delivering stimulation in short pulses rather than continuously. Because of this, and because your body adapts to the sensation, it can often feel like the device has stopped when it hasn’t. That said, if the device is fully turning off, that isn’t expected behaviour and we’d want to look into that for you, so please contact our customer support.

Sleep quality worsening
In the early stages, some users do notice an adjustment period as the body gets used to the stimulation. However, it shouldn’t consistently worsen your sleep. This can sometimes indicate that the device isn’t the right match for your type of snoring, or that positioning isn’t optimal.

On the Hydrogel Pads, you’re right that these aren’t currently refundable due to hygiene and their medical grade use, but we do try to include a full month’s supply with the device so customers can properly trial it.

We completely understand your frustration, and we’d really like to help resolve this properly. If you’re open to it, please reach out to our support team so we can check your device, placement, and whether Zeus is actually the right solution for you.

Many thanks,
Team Zeus

Rated 5 out of 5 stars

This is a fantastic product that works…

This is a fantastic product that works wonders for my snoring and OSA. The snoring has significantly decreased, much lessened, and doesn't disrupt my sleep. I feel refreshed and energetic during the day and don't feel drowsy. A truly remarkable invention and an incredibly useful product.

March 4, 2026
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Reply from Zeussleeps

Hello John,

Thank you very much for sharing your great review of Zeus. We are thrilled to hear that you are getting such great results and that it is helping you to feel refreshed!

Here's to many more undisrupted nights sleep!

Best,
Team Zeus

Rated 5 out of 5 stars

VERY thorough communication during…

VERY thorough communication during Order / Delivery.

So far - very satisfied with product quality and functionality.

March 2, 2026
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Reply from Zeussleeps

Hi Robert,

Thanks so much for taking the time to share your positive experience with Zeus. We're very pleased to hear that you are pleased with it!

All the best,
Team Zeus

Rated 5 out of 5 stars

Having a small problem, that's sorted no problem.

Having a small problem, asked the Zeus team about and they just sorted it out. When I read about the product, the fact that it's British and a family run business I had hoped that it would be good, and I wasn't disappointed. I couldn't recommend them more. Product and service is very good.

March 4, 2026
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Reply from Zeussleeps

Hi Nicholas,

Thank you very much for sharing such a great review of your experience with Zeus, we really appreciate it.

We wish you many great night's sleep ahead with your Zeus device!

All the best,
The Zeus Team

Rated 3 out of 5 stars

Pads don’t stick keeps falling off even…

Pads don’t stick keeps falling off even when clean shaven

March 2, 2026
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Reply from Zeussleeps

Hi Lawrence,

Thank you for sharing your experience with Zeus. If your Zeus device isn’t staying in place overnight or the hydrogel pads aren’t adhering properly, this can affect both comfort and the effectiveness of the stimulation.

We recommend reviewing the following guidance to help you keep your Zeus and hydrogel pads secure:
https://zeussleeps.com/blogs/news/keeping-your-zeus-and-hydrogel-pad-secure.

It’s also important to ensure that your device is positioned correctly, as proper positioning not only improves stimulation effectiveness but can also help the device stay in place:
https://zeussleeps.com/blogs/news/positioning-zeus-correctly.

Following these steps carefully should help you achieve a comfortable, secure fit overnight. If you’re still experiencing issues after trying these tips, please email support@zeussleeps.com and we'll be happy to help you fine-tune your setup.

Many thanks,
Team Zeus

Rated 2 out of 5 stars

Going on 3.5 weeks and still not…

Going on 3.5 weeks and still not recieved product. Tracking extremely vague.

February 19, 2026
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Reply from Zeussleeps

Hi there,

Thank you very much for bringing this to our attention. A member of our customer care team will reach out to you to assist further and help to get your order to you as quickly as possible!

Many thanks,
The Zeus Team

Rated 1 out of 5 stars

This was not a good experience

This was not a good experience - gave me anxeity just before the device is switched on there is a time lag then you are hit with a electrical shock. Then the pads fall off in middle of the night, Found totally disruptive . Tried to return the device and pad for a refund will update you.

October 11, 2025
Unprompted review
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Reply from Zeussleeps

Hi Rich,

Thank you for taking the time to share your experience with Zeus so far. We're sorry to hear that you have not found Zeus comfortable to use up until now.

We would be more than happy to offer personalised advice on how to find the right stimulation level for you and keep Zeus secure overnight. If you could please email our team at support@zeussleeps.com they will be able to help you to get the most out of Zeus.

Alternatively, if you would like to go ahead with the refund, the team will be able to assist in providing you with suitable return instructions.

Thank you for giving Zeus the chance to help!
Team Zeus.

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