Started using ZFX not long ago and honestly it feels reliable. Charts load quickly and placing orders is simple without any weird delays.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Unfortunately zfx hasn’t completely solve my credit balance for almost 2.5 months (since december) , all they say is just be patient and wait without any specific date and keep prolonged. Their intern... See more
Company replied
Trustable broker I have used ZFX services for 3 months, to be honest, this broker is quite good so far. Good liquidity, standard spread, fast deposit, and withdrawal. There was once the money had... See more
Company replied
10/3/2022, 11:17:52 Withdrawal Failed 9/2/2022, 13:37:43 Withdrawal Failed 2 failed withdrawals, many times I contacted them via Live chat, and I wrote them an email... for 1 month zero replies!!!... See more
Company replied
Company details
About ZFX
Written by the company
Zeal group of companies (collectively Zeal Group) is a business portfolio comprising regulated financial institutions (trading as ZFX) and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology, with presence in major global locations.
Founded by a group of veteran traders with decades-long experience in the industry who not only share appreciation for the complexity the world of financial trading itself may present but also have the expertise and commitment to change, Zeal has a deep-rooted existential reason and has set its goal to deliver multi-asset trading services of next level to retail and institutional investors alike.
By not actively assuming market risk, ZFX consistently focuses on sourcing the best prices in the institutional marketplace using cutting edge technology and providing best in class trading services to ensure that the outcome of every trade executed at Zeal is purely the result determined by the market. The transparency in pricing ensures that Zeal is mainly compensated for its broking services through markups.
Founded by a group of veteran traders with decades-long experience in the industry who not only share appreciation for the complexity the world of financial trading itself may present but also have the expertise and commitment to change, Zeal has a deep-rooted existential reason and has set its goal to deliver multi-asset trading services of next level to retail and institutional investors alike.
By not actively assuming market risk, ZFX consistently focuses on sourcing the best prices in the institutional marketplace using cutting edge technology and providing best in class trading services to ensure that the outcome of every trade executed at Zeal is purely the result determined by the market. The transparency in pricing ensures that Zeal is mainly compensated for its broking services through markups.
Contact info
26 Throgmorton St, EC2N 2AN, London, United Kingdom
- cs@zfx.com
- zfx.com
3.1
Average
67 reviews
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth MT4 Experience
Started using ZFX not long ago and honestly it feels reliable. Charts load quickly and placing orders is simple without any weird delays.
February 10, 2026
Reply from ZFX
Thank you for sharing your feedback. We’re glad to hear that you’re having a smooth experience with our MT4 platform and that you find the charts responsive and order execution simple and reliable.
At ZFX, we continuously strive to provide a stable and efficient trading environment for our clients. Your feedback is truly appreciated and encourages us to keep improving.
If you ever need any assistance or have suggestions, please don’t hesitate to reach out to our support team.
Trying to withdraw
Trying to withdraw, there is a tax audit now. Always issues withdrawing money. Paid commissions fees, there are extra fees.
Adding more bullshit to get your money
Nothing is safe
What is crazy, is you are based out of London, but you need to collect taxes in the US
How dose that work
I will have more to post again.
December 20, 2025
Unprompted review
Reply from ZFX
We understand your frustration and sincerely appreciate you bringing this matter to our attention. Please be assured that we take all customer concerns very seriously and are reviewing your experience with care.
We understand how concerning withdrawal-related matters can be, and we want to reassure you that your case will be handled thoroughly and fairly.
To assist us in investigating this issue and ensuring a fair resolution, please contact us via email at cs@zfx.com
. Kindly include full details of your concern, along with your MT4 account number and full name, so that we can address the matter as efficiently as possible.
We are fully committed to fairness and to resolving any issues in a timely manner. Thank you for giving us the opportunity to assist you, and we look forward to working with you toward a satisfactory resolution.
badaexperience
A few months ago i got a zfx account and i put after i was finished with the registration i putted money on the zfx account and started trading in a group with a professor and his assistent and 64 more people the professor gave us every day one 100 procent trading strategy and when made money almost every day of the week he gave us 1 strategy that his AI Bot that he has and my account with money started growing but after a while he and his assistent started a new group for vip people and if you wanted to move too the vip group he would give 1 untill 5 100 procent trading strategys but i dodnt had the money for it because i had not 20.000 dollars or more and from one day on the other he stopped with giving a 100 procent trading strategys too the people who. Didnt joined the vip group becesse some people of the group also had not the 20.000 dollar or more too join the vip group. after this becesse i had learned how too do trading so i tried it myself and it went very good so i tried too withdrawal some money too my cryptowalet but it did not arrived and was frozen and i asked the professors assistent what was wrong and she said that my password was not good and too reset the password but i had too put a deposit the same amount that was on mcr4eçy zfx account but i did not have 7100 dollar soo i asked her too. Close my zfx accoun but when i try too contacting customer service i never can reach them so that is strange. After closing my zfx account i opened a new one and put money on it and starded again and in a few days ago and i wanted to withdrawal money from my zfx account too my cryptowallet from where i had deposit money too my zfx account without zero prblems and when i wanted 2 days ago withdrawal money it went not put and is now frozen and on the account stands more then 2000 dollar but i can not withdrawal and since yesterday i can not login. I in totally iff i am gonna loose this money too i am in the hole for way over 11.000 dollar. Thats not normal becesse the assistent of the professor said too me before i joined the group that my live would gonna change for the better but i have lost my house that i had rented and i am days without food becesse they dont sent the withdrawals and now its impossible too login also. I have ptss the stress syndroom and this is gonna kill me becesse i am that depressed that i want too end my life. Thanks too zfx and the assistent.
December 19, 2025
Unprompted review
Reply from ZFX
We understand your frustration, and we sincerely appreciate you bringing this matter to our attention. We take all concerns very seriously, and we are deeply concerned by your experience.
To assist with investigating this issue and ensuring a fair resolution, please reach out to us via email at cs@zfx.com
. Kindly provide the full details of your issue, including your MT4 account number and your full name, so that we can address your concerns promptly.
We are fully committed to fairness and to resolving any issues as quickly as possible. Thank you for giving us the opportunity to work with you towards a satisfactory solution.
I’m trying to reach the customer…
I’m trying to reach the customer support for quite some time now about my withdrawal, but they didn’t respond
December 5, 2025
Unprompted review
Reply from ZFX
We understand your frustration and appreciate you bringing this matter to our attention. We take all concerns seriously and are deeply concerned by your experience.
To assist with investigating this issue and ensuring a fair resolution, please contact us via email at cs@zfx.com
. Kindly provide the full details of the issue, along with your MT4 account number and full name. We appreciate the opportunity to address your concerns and work towards a satisfactory solution.
Rest assured, we are fully committed to fairness and resolving any issues promptly.
Scam Scam Scam Scam
Scam Scam Scam Scam
do not go near that
I hope all the money they took from me will be use for paying hospital treatments
November 20, 2025
Unprompted review
Reply from ZFX
We understand your frustration and appreciate you bringing this to our attention. We take all concerns seriously and deeply concerned by your experience.
To assist in investigating this matter and ensuring a fair resolution, kindly contact us via email at cs@zfx.com. Please include the full details of issue, along with your MT4 account number and full name. We appreciate the opportunity to address the issue and work toward a satisfactory solution.
Rest assured, we are fully committed to fairness and resolving any issues promptly.
Slow withdrawal
March 14, 2025
Reply from ZFX
Thank you for sharing your feedback. We take all concerns seriously and are deeply concerned by your experience.
To assist us in investigating this matter and ensuring a fair resolution, we kindly ask that you contact us via email at cs@zfx.com. Please include the full details of your complaint, along with your MT4 account number and name. We appreciate the opportunity to address the issue and work toward a satisfactory solution.
Rest assured, we are fully committed to fairness and resolving any issues promptly.
Unfortunately zfx hasn’t completely…
Unfortunately zfx hasn’t completely solve my credit balance for almost 2.5 months (since december) , all they say is just be patient and wait without any specific date and keep prolonged. Their internal problem disadvantage me as a client. Need a solution not excuses
December 22, 2024
Unprompted review
Reply from ZFX
Hi, we're really sorry to hear about your experience and we understand your frustration. We take all feedback seriously and would like to address your concerns. If you could reach out to us via email at cs@zfx.com, including the complete details of the complaint and your MT4 account number, we'd appreciate the opportunity to look into this matter further and resolve any issues you encountered. Thank you for sharing your thoughts, and we hope to have the chance to improve your experience.
I was caught by surprise when this…
I was caught by surprise when this broker started acting weird and just disappeared on me , glad i listened to my aid.
December 23, 2024
Unprompted review
Reply from ZFX
Hi, we're really sorry to hear about your experience and we understand your frustration. We take all feedback seriously and would like to address your concerns. If you could reach out to us via email at cs@zfx.com, including the complete details of the complaint and your MT4 account number, we'd appreciate the opportunity to look into this matter further and resolve any issues you encountered. Thank you for sharing your thoughts, and we hope to have the chance to improve your experience.
Need more developing for bugs
February 17, 2025
Reply from ZFX
We appreciate your feedback and understand your concerns about the bugs. We are constantly working to improve our product and address any issues that arise. Thank you for bringing this to our attention.
Good broker for ZFX
ZFX is best broker, fast withdraw and deposit, and fast to open position in market news.
May 16, 2024
Reply from ZFX
Hi, thank you for being a ZFX Indonesia Client, your satisfaction means a lot to us to be better! We really appreciate the time you have given to share your experience in using ZFX, and we hope you will stay loyal with us, your satisfaction is our top priority!
Wd issue
Wd issue : i tried wd my fund and over 24 hours i didnt received it yet untill now
February 1, 2025
Unprompted review
Reply from ZFX
Hi, kami sangat menyesal mendengar pengalaman yang Anda rasakan, ZFX akan menghubungi Anda melalui alamat email Anda terdaftar pada sistem ZFX untuk melakukan komunikasi lebih lanjut perihal keluhan yang Anda alami, Terima kasih.
Best Broker
January 24, 2025
Reply from ZFX
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our services. At ZFX, we strive to provide the best experience for our clients, and your feedback motivates us to keep improving. If you ever need assistance or have any questions, feel free to reach out. We're here to support you every step of the way!
bad broker
bad broker, always disabled account when im profit, i request to reactive my account but still not progress, and i must to deposit first to reactive my account
I WILL NOT USE ZFX FOR THE REST OF MY LIFE
January 12, 2025
Reply from ZFX
Hi, kami sangat menyesal mendengar pengalaman yang Anda rasakan, ZFX akan menghubungi Anda melalui alamat email Anda terdaftar pada sistem ZFX untuk melakukan komunikasi lebih lanjut perihal keluhan yang Anda alami, Terima kasih.
Reply from ZFX
Thank you for your review and feedback. We're glad to hear that your experience with ZFX has been positive. Your satisfaction is our priority, and we appreciate your trust in us. Should you have any suggestions or need assistance in the future, please don’t hesitate to reach out. We look forward to continuing to support your trading success.
Reply from ZFX
Thank you for your kind words! We're glad you enjoyed your experience.
Reply from ZFX
Thank you for your kind words! We're delighted to hear you had a great experience with ZFX. We truly appreciate your support and look forward to continuing to serve you!
Best broker inthe world in terms of…
Best broker inthe world in terms of professional platforms...
January 14, 2024
Reply from ZFX
Hi, thank you to choose ZFX Indonesia as your Broker, your satisfaction means a lot to us to grow better! We really appreciate the time you have given to share your experience in using ZFX, your satisfaction is our top priority.
Good expeeience with ZFX
A very capable trading platform for traders, especially on spreads that are quite flexible which is very suitable for trading using EAs, hopefully it will remain stable and remain successful.
January 13, 2025
Unprompted review
Reply from ZFX
We're thrilled you find our platform capable and well-suited for your trading style, especially its flexible spreads and EA compatibility. Your feedback about the platform's stability is invaluable to us; we're dedicated to maintaining a reliable and successful trading environment. We appreciate your positive review and continued support. We're committed to continuous improvement and will strive to meet your expectations. Thank you for sharing your experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.