Very bad customer service
Very bad customer service, unprofessional, so comply Leeds office staff and manager!
March 16, 2026
Unprompted review
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Avoid at all costs
Avoid at all costs, they keep missing the collections arranged with the supplier, delays, etc.
May 27, 2025
Unprompted review
Excelles my ***
Excelles my ***
What is called is incompetence, bordering blackmailing.
Three time in a row, a shipment from Spain to UK, they invoiced VAT deferment fees without consent, given I signed a Postponed Import VAT Accounting form with them and a have CDS account with HMRC. Not to mention I have to pay for VAT and duty using funds from other accounts, impacting cash flow.
October 10, 2023
Unprompted review
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