Ziggicig - Your local vaping specialists Reviews 33

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I have had a great experience ordering from Ziggicig and their customer service team were so helpful! I ordered the wrong strength of my e-liquid & when I emailed to get this changed, the guys handled... See more

Rated 5 out of 5 stars

My delivery was late purely due to Royal Mail. Ziggicig customer service contacted me directly to offer a replacement order but I asked them to wait a day or two. My original turned up the follow... See more

Rated 5 out of 5 stars

I had a great experience at the store. The staff were knowledgeable and genuinely helpful. They explained the products clearly and even suggested ways to save money while getting the best value from t... See more

Rated 2 out of 5 stars

I was satisfied but now the shipment has been delayed and is still at the sorting office because of the delay. I ordered it on December 4th and I still haven't received it.

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

Your Online Vaping Specialists ! We've stocked award winning E Liquids and vaping devices since 2009. We also have 20 branches across Northern Ireland. Rated 4.9 out of 5 in independant feefo reviews by our customers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

33 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very nice experience

I had a great experience at the store. The staff were knowledgeable and genuinely helpful. They explained the products clearly and even suggested ways to save money while getting the best value from the offers.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellect Product

I have had a great experience ordering from Ziggicig and their customer service team were so helpful! I ordered the wrong strength of my e-liquid & when I emailed to get this changed, the guys handled this so well and assured me that the strength I wanted was sent out. I ordered this on Monday and it arrived on my doorstep the very next day. I couldn't recommend Ziggicig enough.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

I’m from Republic of Ireland I payed €55 for a order and it got lost somehow by an post not the vape company’s fault but they refuse to give me a refund after 3 weeks and afe ignoring my emails do not buy off this company proper scam.

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

5mg range

Fast delivery better range of mg i can't finally get 5mg in my flavour

November 25, 2025
Rated 5 out of 5 stars

GREAT CUSTOMER CARE.

My delivery was late purely due to Royal Mail.
Ziggicig customer service contacted me directly to offer a replacement order but I asked them to wait a day or two.
My original turned up the following morning so all good.
Ziggicig service is always 5 star but Royal mail totally to blame here.
THANKS ALL AT ZIGGI.

December 1, 2025
Rated 5 out of 5 stars

Just awesome.

Great selection, and prices. Posted and deliver quickly too. Will definitely by using again.

November 24, 2025
Unprompted review

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