ziipbeauty.com Reviews 

Awful, made my breakouts way worse and zap was painful! Still trying to return this item and no one will respond. Save your time and money.

I love ZIIP, i use it every day. My skin is firmer and glower. I take it with me also in my travels. Congratulation!

This original Ziips--of which I still have two--were excellent devices that have lasted wonderfully and that had versatile current levels none of which felt like electroshock. The first Halos has significant problems with the plastic covers (I am sorry I gifted those to my nieces) and the new one solves that, but--and I realize there are different current levels for different treatments--the all in one facials on the new devices still spike too high especially midface. I think whoever bought this company is not as good at what it is doing then Melanie and her then partner were. I wasn't going to write this but I was pestered to write a review and "help others" by contributing to the community, which greatly annoyed me, because generally, I write for work, and no fee was offered for my service. I had already paid for many devices and being solicited to help you sell them is way over the top. I don't need to be told how to write a useful review, thought I doubt this is what you had in mind.

As a woman in my 40s, skincare is important to me. Incorporating at home micro currents devices like the ZIIP Halo into my routine has saved me time and money! Love it.

Seems to be working a bit. It's not dramatic but I feel like I'm doing something good for my skin

I tried to find cheaper gel solutions but the quality didn't stand up to ZIIP's own line. Other brands didn't provide sufficient conducting which only led me to avoid using my ZIIP device. I bought the Electric Complex Gel 3-pack. It's a great deal and a superior product (to competitors). I can't believe I waited so long to return to ZIIP's own gels.

Love my Ziip Halo! I’ve had it 2-3 weeks and have had an improvement to my skin along with that subtle lift of the muscles in my face. It is a wow experience for me - subtle. The prep gels are wonderful too, super hydrating. I’m not one to buy expensive face gadgets - ever - this is my first and worth every penny. It was a little tricky getting my iPhone to sync to the tutorials, but with some research on-line I figured it out. While you can use Ziip on your own, I highly recommend the videos.

Have been using it everyday and skin texture definitely better. Redness too

It was great being able to follow using the app. I was also pleased that my skin actually became more elastic, and the gel felt comfortable on my skin.

I love the app and how easy it is to use it. I’m already seeing results and it’s been 2 weeks.

Love my device! I use it everyday! Can’t imagine not having it. Get one, you won’t regret it!

Fast shipping and I really like the Ziip and App.

It looks and feels great, but I don’t see a difference in my face so far, but I still have hope 😀

I am absolutely shocked and deeply disappointed by this brand. I trusted ZIIP because it’s advertised by celebs like Margot Robbie and Jennifer Aniston, but their service is an absolute joke. I paid $428 for a ZIIP HALO (Order #124038-Z), but the box arrived at my forwarder's warehouse completely EMPTY—containing ONLY TWO GELS and the device itself was missing!
My shipping forwarder (Shipper) filmed an official, continuous video of the factory-sealed box being opened for the very first time. The video clearly shows that the device was NEVER packed by ZIIP.
After checking the contents and capturing the empty box on camera, the forwarder naturally put their own label/tape on it to process the shipment. Now, ZIIP customer support (Elin) is using this forwarder’s label as a pathetic excuse! They refuse to look at the video proof and tell me to "deal with the forwarder" just because their sticker is on the box. Where is the logic?! The forwarder put their label AFTER filming the empty box that ZIIP sent!
ZIIP refuses to show their own warehouse packing CCTV footage because they know they failed. Zero customer orientation. Instead of apologizing and solving their internal warehouse theft, they blame the customer and the forwarder. They reply once in 100 years and provide nothing but text templates. Disgusting behavior for a luxury brand. I am filing a bank fraud chargeback today. Do not buy from them!

UPD: WARNING! They write fairy tales here promising that someone will contact you and solve the problem, but in reality, nobody ever reached out. A manager named Mani promised to personally handle my case, but instead, I just received another generic, automated template response completely ignoring the facts.
If you live in another country and cannot personally come to their office, DO NOT order from this website. They are likely using the fact that international customers are far away to avoid accountability and steal their money. Complete lack of customer care and zero professionalism!

This was my second device replacement. Each time, customer service was slow, repetitive and evasive.

Quick delivery and listens and solves customers problem.

Unfortunately received a faulty device and since April I have been trying to get the issue resolved. Customer care woefully slow in responding to emails and when they do its a different person each time who appears to have no clue what they are responding to. An expensive lesson to learn but regardless of whether or not, had I received a fully functional device, the ZIIP works I wouldn't go near another one with a 10 foot pole due to the shocking customer care

Update: so despite the gracious appearing offer to “reach out personally” that I received in response to my review, a week later and I’m still dealing with the same rotation of advisors who very clearly don’t communicate with each other - adds insult to injury in fairness

No response from customer service for a long time I have to send multiple messages, device was faulty, I was offered a refund. While waiting for refund I bought a new device, then a replacement device showed up which they won't refund. So I have 1 new device and 1 unopened replacement device which they wont refund

Love ziip! I’ve been a long time user since GX and now halo. Nothing like nanocurrent. Turning 50 and I’m sure it’s my ziip that’s helped more than any other tool
Great customer service and support

Fabulous product, easy to use app and exceptional customer service. ZIIP really stands behind their product. I’m impressed!