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Company details

  1. Non-Bank Financial Service

Written by the company

We are Zimpler and we provide instant, dependable and secure open banking payments, designed around you and your business. Benefit from time saved between transactions, and form stronger relationships with your customers. Reach out to us if there's anything we can do for you.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Unserious Companies Which Dont want Refund their customers for

You get Double Debitet, you have proof, contacting Zimpler Customer Support and you get different answers all wrong different answers to
1-Not refund you,
2-Complicated Reklamation Document to fill in each single wrong transacted transaction,
3- They dont refund customer, when you see you have been wrong transacted TWO up to SIX times same amounts and same date, still they ignore you and "try to make you get tired and dont ask about money stolen from you"

How can these companies as Trustly Group AB, Zimpler AB have the rights to treat customers like this and not refund their customers???

Are they "legally robbers" and why they dont Refund their customers???

August 24, 2025
Unprompted review
Rated 1 out of 5 stars

Supports Illegal Gambling – Refuses to Reverse Transactions

I am a gambling addict and made payments to an illegal online casino through Zimpler. By facilitating these transactions, Zimpler is enabling and profiting from illegal gambling activities that target vulnerable people. When I reached out to request a reversal of the transactions, they flat-out refused. This is unethical, shows a complete lack of responsibility, and raises serious legal concerns. I have not received any meaningful help and will be pursuing legal action against the company. Avoid Zimpler if you value integrity and consumer rights.

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

Hej,

Hej,
Jag har blivit utsatt för ett bedrägeri via er sida. Från mitt konto har 26 000 kronor dragits utan mitt godkännande.
Jag behöver få veta vart pengarna har gått – till vilket företag och till vilken person.

Jag samarbetar med polisen i ärendet och behöver ert svar så snart som möjligt.

Tack på förhand för ert samarbete.
Vänliga hälsningar,
Hello,
I have been the victim of fraud through your service. An amount of 26,000 SEK was withdrawn from my bank account without my authorization.

I need to know where the money was sent – to which person or company.
I am currently cooperating with the Swedish police, so I kindly ask you to provide this information as soon as possible.

I am attaching my bank statement as proof, with my name and IBAN clearly visible.

Thank you in advance for your support.

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

Full of Buggs...

Full of Buggs...

DanskeBank payments after two years are still not working, the verification of identity always fails. No matter what you try to do

Please never fix it so I can keep hating Zimpler

July 27, 2024
Unprompted review
Rated 1 out of 5 stars

Illegal casinoloans in finland report

They used to give loans to gambling in finland witch is illegal to loan straight to the casino, if you used this service contact Arpajaishallinto and give them a hint. Make the pirates pay and loose their business in finland, and they dont give you permanent block even if you say you have problem of gambling.

January 8, 2024
Unprompted review
Zimpler logo

Reply from Zimpler

Hello Reku,

Thank you for your review.

Please note that Zimpler's invoicing solution that Zimpler previously offered was in accordance with applicable gaming legislation.

If you wish to file a complaint you can of course contact our Customer Support.

Rated 4 out of 5 stars

Great for mobile payments

Great for mobile payments. Very helpful customer support

April 9, 2018
Unprompted review
Zimpler logo

Reply from Zimpler

Thank you so much for giving us a 4-star rating – we really appreciate it!

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