Zinga Financial Services Reviews 201

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their professionalism, knowledge, and supportive approach. Many people appreciate the clear explanations and guidance provided, which makes complex processes feel smooth and straightforward. The customer service is frequently described as outstanding, with reviewers noting the prompt responses and the team's dedication to client satisfaction. Consumers often mention the efficiency of the service, with many expressing gratitude for the quick and effective handling of their needs. The user experience is consistently positive, as the staff goes above and beyond to ensure a stress-free journey for their clients.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the dedication,... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the professionalism,... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

User experience

Users describe positive interactions with the overall experience. Many customers report that the process was... See more

Based on these reviews

Rated 5 out of 5 stars

We would like to thank Seema Babber for her exceptional service regarding our mortgage application. We are very glad we came across her & thank her on every advise & step throughout. Very approachab... See more

Rated 5 out of 5 stars

Excellent service and support as always from Arifa Shakoor. As a longstanding client, she goes above and beyond every time looking through various options to choose the right fit for me. Always on han... See more

Rated 5 out of 5 stars

Working with Seema (Seema Babber) has been such a positive experience for us. She went above and beyond at every step — always proactive, patient, and truly thoughtful in her guidance. We felt complet... See more

Rated 5 out of 5 stars

We would like to thank Seema Babber for arranging our mortgage.Seema was extremely knowledgeable,clear,concise and incredibly efficient and we would say the best service provider we have had the ple... See more


Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

We go the extra mile to help our customers with their mortgage and other financial needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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Rated 5 out of 5 stars

Proactive, quick, friendly

Proactive, quick, friendly and helpful service by Aditi Sinha from the Zinga team. She was always reachable, addressed many queries that I had and helped with a smooth mortgage process
Highly recommended!

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

I am incredibly grateful to Zinga…

I am incredibly grateful to Zinga Finance for helping me secure my first home in the UK. The entire experience has been wonderful, and I can't fully express my happiness. Special thanks to Seema Ma'am, who provided immense support to both my husband and me throughout the process. She was always available to offer suggestions, answer our questions, and listen to our concerns. Her kindness and patience made a world of difference.
Before finding Zinga Finance, we faced many challenges with other agents who didn't do their jobs well. We spent a lot of money on mortgage providers who couldn't help us, leaving us feeling disappointed and hopeless. But Seema Ma'am gave us the strength and hope we needed to keep going.
Today, we finally have a place to call our own, and it's all thanks to Seema Ma'am and Zinga Finance. I am truly thankful for their support in making our dream of owning a home come true.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Its very essence for a mortgage advisor…

Its very essence for a mortgage advisor to tailor the deals based on the individual's affordability, and you will find many mortgage advisors in England who are only keen about the number of applications they handle, with a very few who would be focused on the overall outcome of those applications and ability to aid the individual's outcome. I was signed-posted to Arifa, the mortgage specialist, by one of my friends back in 2018; since then, I have taken Arifa's expertise in choosing three fixed deals over the last six years. I should say Arifa has been compassionate, dedicated, and professional in progressing all three mortgage deals.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Zinga Financial Services

Zinga Financial Services, especially Seema has been a really great help to my family, especially securing our first home. Seema has provided us with fruitful decisions inorder to ensure that exceptional work could flow through.
I really appreciate your hardworking spirit and I would recommend Zinga Financial Services to ensure that your finances are secured.

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Arifa Shakoor provides excellent…

Arifa Shakoor provides excellent service with great detail and assistance in all queries and concerns. She is very professional and knowledgeable. Re mortgaging is super stressful, I am grateful i found her to help process this!

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Seema Babber - Brilliant mortgage advisor

I am so grateful that I meet Seema Babber who has been so kind to explain me every queries I have raised about the mortgage. She is so efficient and knowledgeable. She has helped me through out the journey of my all three mortgages. Her help and support is greatly appreciated.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Best Mortgage Advisor

Quick, helpful and best advice and service provided by Aditi Sinha. Extremely professional and all procedures went smooth and quick. Highly recommend Aditi Sinha.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Support & Guidance

Aditi Sinha was phenomenal in terms of supporting and guiding me through out the process. Aditi was very accommodating of my availability. She was very polite and showed a great deal of patience for answering my endless list of silly questions.
An absolute pleasure to work with her during my first property purchase in London.
I highly recommend Aditi for her dedication , professionalism, attention to details and Customer centric approach.
Thanks Aditi !!!

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Mortgage Advisor - Thorough, Clear, and Incredibly Helpful

Seema Babber is an outstanding mortgage advisor! Her guidance throughout the process was invaluable. Seema delves into every detail, ensuring no stone is left unturned. She explains everything clearly, making complex topics easy to understand. Her patience and willingness to assist with even the smallest queries are commendable. Thanks to her thoroughness and expertise, we felt confident and well-informed at every step. Seema's dedication to her clients is truly remarkable. If you need a mortgage advisor who goes above and beyond, Seema Babber is the perfect choice. Highly recommend!

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Aditi Sinha is simply awesome !!

Our mortgage advisor Aditi Sinha has been a pillar of support for us throughout the entire process of procurement of our property. She is not only extremely knowledgable regarding the various mortgage options relevant for the circumstances of her client, she is very approachable and patient with her clients too, responding to all queries in simple language that one could understand. In our case, she went out of her way to help us when we got into serious trouble due to skills issue with our solicitors which had jeopardized the completion, added to them being non-responsive to any of our queries. Its due to her timely and kind intervention that we were able to exchange contracts and complete the transaction on time. A huge thanks to Aditi for all her help, would recommend her with our eyes closed.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

I went through the Zinga Financial…

I went through the Zinga Financial Services re-mortgage procedure with Seema Babber. She is really helpful, removing any uncertainties, and supportive. Seema Babber comes highly recommended from me. Much obliged for her advice and the happy and seamless conclusion of the entire process.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Very much recommend!

I had a brilliant experience with Chakshita and Manooch. Chakshita was really prompt and clear throughout the entire process as well as in answering all of my questions. Especially as a first time buyer who was new to the whole process, I was met with patience and efficiency. I was very happy with her work and confident that I got a good deal. I would definitely recommend their services and will be using them again for any future endeavours.

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional and a pleasure to work with.

I cannot speak highly enough of Aditi Sinha, from Zinga Financial Services. We were looking for a mortgage to finance property investment. After being let down by some bigger companies, Aditi Sinha came to our rescue. Unlike the others, Aditi took the time to understand exactly what our needs were and made the process seamless from start to finish, explaining everything along the way and always responding to questions promptly.
Thank you Aditi; it was an absolute pleasure working with you, and we wish you every success for the future. You fully deserve it!

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Patient listener, supportive, knowledgeable and responsive

I was buying my first home and I contacted Aditi Sinha as my mortgage advisor. She is very quick responsive, knowledgeable and very helpful. Her suggestions helped me to lower interest rate. Once my offer was accepted, on my request Aditi had submitted mortgage application on the same day.
I will recommend Aditi and her services and will seek her services for future requirements.

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

We are delighted to complete. @Seema Babber, thanks for your first class service despite our complex personal circumstances. We were impressed by your kindness, professionalism and availability 24/7. We will definitely recommend your services to others and look forward to working with you again in the future.

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Arifa Shakoor

Arifa Shakoor
I am very pleased and satisfied with the services provided to by Arifa Shakoor.
She went to extra mile to meet my demands and she was never tired nor showed any form of attitude towards me even with my case and unnecessary complaints. Keep it up .Arifa Shakoor you exhibited excellent customer service and I really appreciate you.
Well done and thanks.

June 5, 2024
Unprompted review

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