Zip.co/US Reviews 36,503

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its ease of use and the ability to break down payments, which helps them acquire needed products or training. Many people appreciate the smooth, hassle-free transactions and the convenience of managing their finances with this option. The product itself is often highlighted as excellent, enabling consumers to make purchases they might not otherwise afford. However, some customers encountered issues with payments and orders. A few people reported issues with incorrect or duplicate charges. There were also instances where orders placed through the service were not recognized by the merchant, leading to confusion and delays in refunds.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, highlighting its ease of use and convenience.... See more

Payment

People report ambiguous experiences with payment. Many customers appreciate the flexibility of splitting... See more

Product

Consumers find the product to be positive, appreciating its convenience for acquiring needed items right... See more

Service

Reviewers highlight positive aspects of service, with many praising its helpfulness for purchases and its... See more

Order

Clients share ambiguous opinions on order experiences. Some customers report issues such as canceled orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had never heard of ZIP, had a major breakdown, of course when I'm busy & needed all systems working together. Made an urgent purchase & delivery thru Best Buy, payment plan option offered by ZIP, s... See more

Company replied

Rated 5 out of 5 stars

I would say this program is better than any other flexible payment option apps. (Ive tried almost all of them). You can literally shop anywhere and use the card for in-store payments just like a credi... See more

Company replied

Rated 5 out of 5 stars

Zip allowed me to sign up for a training I dearly needed by allowing me to break down the payments in 4 equal payments. I am now enjoying the benefits of the course and putting into practice new knowl... See more

Company replied

Rated 5 out of 5 stars

My experience was great with Zip. I had just moved into a new apartment and got done paying the Security in the rent so you know how that goes doesn’t leave you with much funds. I needed to purchase a... See more

Company replied


Company details

  1. Payment Service
  2. Alternative Financial Service

Written by the company

Founded in Australia in 2013, our mission is to be the first payment choice, everywhere and every day. We give consumers, merchants and businesses around the world access to transparent, flexible and interest-free credit. We exist to create a world where people can live fearlessly today, knowing they're in control of tomorrow. Disrupting the broken credit card model, we put the financial well-being of our customers and merchants at the centre of everything that we do.

Our Fearless Ambition

Written by the company

We firmly believe that nobody can live in the moment if they are not in control of their future. This is why our hearts beat, and it's what drives us to deliver better financial products every day. When you give people the knowledge, access, and ability to control their financial lives, you give them the opportunity to live every day with confidence.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

37K reviews

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Rated 5 out of 5 stars

Very easy to work with..

Very easy to work with... I highly recommend Zip...

April 23, 2026
Zip.co/US logo

Reply from Zip.co/US

Thanks for your review! It's great to hear you're loving the Zip experience. Should you have any questions, feel free to get in touch with us. Our team is always available at us-appreviews@care.zip.co to assist you. We're here for you! 💜

Rated 5 out of 5 stars

The order was quick and delivered well

Zip process the payment with pets mart the order was delivered the next day exactly the way I ordered it

April 25, 2026
Zip.co/US logo

Reply from Zip.co/US

Thanks for your review! It's great to hear you're loving the Zip experience. Should you have any questions, feel free to get in touch with us. Our team is always available at us-appreviews@care.zip.co to assist you. We're here for you! 💜

Rated 5 out of 5 stars

Ease of process!!

April 25, 2026
Zip.co/US logo

Reply from Zip.co/US

Thanks for your review! It's great to hear you're loving the Zip experience. Should you have any questions, feel free to get in touch with us. Our team is always available at us-appreviews@care.zip.co to assist you. We're here for you! 💜

Rated 5 out of 5 stars

This was my first time using Zip and it…

This was my first time using Zip and it was successful and so easy to use. A few questions answered and payment schedule showed clearly.

April 23, 2026
Zip.co/US logo

Reply from Zip.co/US

Thanks for your review! It's great to hear you're loving the Zip experience. Should you have any questions, feel free to get in touch with us. Our team is always available at us-appreviews@care.zip.co to assist you. We're here for you! 💜

Rated 5 out of 5 stars
Zip.co/US logo

Reply from Zip.co/US

Thanks for your review! It's great to hear you're loving the Zip experience. Should you have any questions, feel free to get in touch with us. Our team is always available at us-appreviews@care.zip.co to assist you. We're here for you! 💜

Rated 5 out of 5 stars

Easy to sign up

Easy to sign up, and easy to use!

April 16, 2026
Zip.co/US logo

Reply from Zip.co/US

Thanks for your review! It's great to hear you're loving the Zip experience. Should you have any questions, feel free to get in touch with us. Our team is always available at us-appreviews@care.zip.co to assist you. We're here for you! 💜

Rated 5 out of 5 stars

ZIP ALONG

Fast ,easy and simple ways to use this app

April 13, 2026
Zip.co/US logo

Reply from Zip.co/US

Thanks for your review! It's great to hear you're loving the Zip experience. Should you have any questions, feel free to get in touch with us. Our team is always available at us-appreviews@care.zip.co to assist you. We're here for you! 💜

Rated 5 out of 5 stars

Great r process

Easy experience

April 25, 2026
Zip.co/US logo

Reply from Zip.co/US

Thanks for your review! It's great to hear you're loving the Zip experience. Should you have any questions, feel free to get in touch with us. Our team is always available at us-appreviews@care.zip.co to assist you. We're here for you! 💜

Rated 5 out of 5 stars

First time using Zip for a payment…

First time using Zip for a payment plan. So far, so good!

April 24, 2026
Zip.co/US logo

Reply from Zip.co/US

Thanks for your review! It's great to hear you're loving the Zip experience. Should you have any questions, feel free to get in touch with us. Our team is always available at us-appreviews@care.zip.co to assist you. We're here for you! 💜

Rated 4 out of 5 stars

Trying to fix some issues that went…

Trying to fix some issues that went wrong last year Zip made it possible. Process was easy and quick.

April 22, 2026
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Reply from Zip.co/US

We appreciate your review and are thrilled to hear that you're enjoying the Zip app! Your satisfaction is important to us, and we're always here to make your experience even better. If there's anything we can do to turn your experience into a 5-star one, please reach out to us directly at us-appreviews@care.zip.co. We're ready to assist you!

Rated 5 out of 5 stars

Great company

Great company

April 25, 2026
Zip.co/US logo

Reply from Zip.co/US

Thanks for your review! It's great to hear you're loving the Zip experience. Should you have any questions, feel free to get in touch with us. Our team is always available at us-appreviews@care.zip.co to assist you. We're here for you! 💜

Rated 5 out of 5 stars

Had no issues my payment was easily…

Had no issues my payment was easily made.

April 24, 2026
Zip.co/US logo

Reply from Zip.co/US

Thanks for your review! It's great to hear you're loving the Zip experience. Should you have any questions, feel free to get in touch with us. Our team is always available at us-appreviews@care.zip.co to assist you. We're here for you! 💜

Rated 5 out of 5 stars

It’s was great!

April 17, 2026
Zip.co/US logo

Reply from Zip.co/US

Thanks for your review! It's great to hear you're loving the Zip experience. Should you have any questions, feel free to get in touch with us. Our team is always available at us-appreviews@care.zip.co to assist you. We're here for you! 💜

Rated 5 out of 5 stars

I had a great experience using Zip for…

I had a great experience using Zip for purchasing my OBD2 scanner and the process went very well and they keep on the loop all the way until I received the product that I ordered. I'm so delighted to have made that decision. Thank you so much.

April 17, 2026
Zip.co/US logo

Reply from Zip.co/US

Thanks for your review! It's great to hear you're loving the Zip experience. Should you have any questions, feel free to get in touch with us. Our team is always available at us-appreviews@care.zip.co to assist you. We're here for you! 💜

Rated 5 out of 5 stars

Quick and easy

Quick and easy

April 17, 2026
Zip.co/US logo

Reply from Zip.co/US

Thanks for your review! It's great to hear you're loving the Zip experience. Should you have any questions, feel free to get in touch with us. Our team is always available at us-appreviews@care.zip.co to assist you. We're here for you! 💜

Rated 5 out of 5 stars

I love this way to pay my purchase!

I love this way to pay my purchase!

April 25, 2026
Zip.co/US logo

Reply from Zip.co/US

We appreciate you sharing your positive experience with Zip! It's fantastic to know that our convenient payment solution has met your expectations. We're dedicated to providing reliable and trustworthy service to our customers, and we're grateful to have you as part of the Zip community. Thanks for your support! 🎉

Rated 5 out of 5 stars

The convinenc

The convinenc

April 20, 2026
Zip.co/US logo

Reply from Zip.co/US

We appreciate you sharing your positive experience with Zip! It's fantastic to know that our convenient payment solution has met your expectations. We're dedicated to providing reliable and trustworthy service to our customers, and we're grateful to have you as part of the Zip community. Thanks for your support! 🎉

Rated 5 out of 5 stars

Easy financing

Truly appreciate you financing my order, it was simple and painless, I look forward to my next order and of course I will happily use you folks, thanks so much for being here for us,warm regards DG.

April 20, 2026
Zip.co/US logo

Reply from Zip.co/US

We appreciate you sharing your positive experience with Zip! It's fantastic to know that our convenient payment solution has met your expectations. We're dedicated to providing reliable and trustworthy service to our customers, and we're grateful to have you as part of the Zip community. Thanks for your support! 🎉

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