Ziphealth Reviews 

3,690
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its easy-to-use website and straightforward processes, making it simple to get needed medications. Many people highlight the professionalism and efficiency of the service, appreciating the quick consultations and helpful support. Reviewers often describe the overall experience as convenient, dependable, and a life-saver for obtaining prescriptions effortlessly. However, some customers also noted issues with product effectiveness, with concerns about medications not working as expected. A few other people also felt that there were problems with order fulfillment, including late deliveries, incorrect quantities, or unwanted subscriptions. Additionally, some reviewers mentioned the cost of medication, the lack of insurance acceptance, and difficulties with changing product requirements or shipping costs for multiple items.

What people talk about most

Service

Reviewers highlight positive aspects of service, often describing it as wonderful, prompt, and easy to use.... See more

Order

Customers had ambiguous experiences with order, with many praising the ease and speed of ordering and... See more

Product

Customers consistently note ambiguous experiences with product, with some finding it very effective and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the website is easy to navigate... See more

Price

Consumers find price to be ambiguous, with some reviewers reporting that pricing is fair, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The online website is easy to navigate directly to the point shows double checks. My address, I had to change the credit card number that went through fairly easy. I got my order in just after 12 o'cl... See more

Company replied

Rated 5 out of 5 stars

Honest , efficient and not just a pass through. I did get cancer and the Dr went through my medical treatments meds and health as part of the screening process. Pricing is very competitive. I used off... See more

Company replied

Rated 5 out of 5 stars

The shipping of my migraine medicine order somehow got screwed up so the medicine arrived late, and ZipHealth made it right!!! They were very apologetic and sent it overnight to make up for whatever s... See more

Company replied

Rated 5 out of 5 stars

Reordering is quite simple. Ziphealth has set everything up so the procss is just a few clicks away. I wanted to use an alternative product and I moved easily from my reorder page to the dialogue to... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. Doctor

Written by the company

ZipHealth is a US Online Doctor offering express treatment online for a range of health conditions. Safe, Convenient, Fast and Affordable.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.3

All reviews

(3,690)

212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Positive experience

Simple,quick, affordable.

September 28, 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for your kind words. We're delighted to hear about your positive experience with us. Simple, quick and affordable is what we aim for!

Warm regards,
The ZipHealth Team

Rated 5 out of 5 stars

Great site and easy to navigate.

Great site and easy to navigate.

October 1, 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you so much for sharing your feedback. We're happy to hear you found our website easy to navigate. We truly appreciate your support and look forward to continuing to serve you!

Warm regards,
The ZipHealth Team

Rated 5 out of 5 stars

Good work I’m very happy

Good work I’m very happy

December 27, 2025
Unprompted review
Ziphealth logo

Reply from Ziphealth

Hello,

We're delighted to hear about your experience and that you are happy with our service. Thank you for your positive feedback; it means a lot to us!

Warm regards,
The ZipHealth Team

Rated 5 out of 5 stars

Called in

Called in, super easy to reorder my prescription. Thanks for the fast service.

August 17, 2025
Ziphealth logo

Reply from Ziphealth

Thank you for the kind feedback! We’re glad to hear the reordering process was quick and easy. We appreciate you choosing us and are always here if you need anything.

Rated 4 out of 5 stars

Quick and east to go through

Quick and east to go through

December 16, 2025
Ziphealth logo

Reply from Ziphealth

Thank you for your feedback! We’re glad to hear that your experience was quick and easy. We appreciate you taking the time to share your thoughts!

Rated 5 out of 5 stars

Awesome easy to use

Awesome easy to use

November 14, 2025
Ziphealth logo

Reply from Ziphealth

Hello there!

We're glad you found us easy to work with! Thanks for your awesome feedback; we appreciate it.

Well Wishes!
ZipHealth!

Rated 1 out of 5 stars

Lied to and stole money from my bank…

Lied to and stole money from my bank account. They cannot be trusted. We are starting a fraud case with them right now

December 10, 2025
Unprompted review
Ziphealth logo

Reply from Ziphealth

We take these concerns very seriously. We’re committed to resolving any issues and urge you to contact our support team directly so we can review your account and address this matter promptly.

Rated 5 out of 5 stars

Fast and Easy

The quickness and ease in ordering was very helpful.

September 5, 2025
Ziphealth logo

Reply from Ziphealth

Thank you for your review! We're glad to hear that the ordering process was quick and easy for you. Providing a smooth, hassle-free experience is something we strive for, and we appreciate you taking the time to share your feedback. If you ever need anything, we’re here to help!

Rated 5 out of 5 stars

Easy

Easy, convenient, affordable.

August 29, 2025
Ziphealth logo

Reply from Ziphealth

Thank you for the amazing feedback! We pride ourselves on providing service that is always easy, convenient and affordable! Knowing that you're satisfied brings us great joy! We look forward to continuing to be of service to you!

Rated 4 out of 5 stars
Ziphealth logo

Reply from Ziphealth

Hi there! We're so glad to hear from you! Your feedback means a lot to us. Our reordering system is designed to be super simple for our patients. Feel free to login, check out your order history, and click on reorder for this treatment. Once you do that, we’d love for you to share any medical updates since your last purchase, confirm your billing and shipping details, and we’ll take care of processing your order. If you prefer, just give us a call and we’ll be happy to place your order for you! Thank you for your wonderful review!

Rated 5 out of 5 stars

Very reasonable cost and super quick…

Very reasonable cost and super quick response time! I highly recommend over urgent care and/or waiting days for an appointment with a doctor.

December 1, 2025
Ziphealth logo

Reply from Ziphealth

We're happy to hear that you found our services affordable and timely. We appreciate your recommendation and are glad we could offer a convenient alternative to urgent care or waiting for a doctor's appointment. Thanks for your feedback!

Rated 5 out of 5 stars

Experience was just simple and not…

Experience was just simple and not complicated as to make someone not want to bother. Prices are also very good.

November 10, 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thanks for the great review! We're so glad to hear that you had a simple, hassle-free experience and that our prices hit the mark. We really appreciate your support!

Warm regards,
The ZipHealth Team

Rated 4 out of 5 stars

Finding what’s the right solution for me.

I haven’t received the results I am looking for yet but Ziphealths customer service has been great, I feel confident I will receive the results I’m looking for soon by continuing working with them, ED solutions aren’t straightforward for everybody.

October 30, 2025
Ziphealth logo

Reply from Ziphealth

We appreciate your feedback and are glad to hear about your positive customer service experience. We're committed to supporting you and are optimistic that you'll achieve your goals as we continue to work together!

Rated 5 out of 5 stars

Great Customer Service

The shipping of my migraine medicine order somehow got screwed up so the medicine arrived late, and ZipHealth made it right!!! They were very apologetic and sent it overnight to make up for whatever shipping issue occurred. Many thanks especially to Devin in Customer Support!!!

November 25, 2025
Unprompted review
Ziphealth logo

Reply from Ziphealth

We appreciate your feedback and are so glad we could resolve the shipping issue with your migraine medicine. Thank you for acknowledging our customer support team's efforts!

Rated 5 out of 5 stars

2nd purchase from them because I lost…

2nd purchase from them because I lost the my back up pump and it’s still great! Takes about one day to be prescribed by the doctor and then it’s shipped. Shipping takes about 2 days! Satisfied customer

November 1, 2025
Unprompted review
Ziphealth logo

Reply from Ziphealth

Hello,

We are so grateful for your continued trust in us. We're so glad to hear you're satisfied with both the product and our fast service. We look forward to serving you again in the future!

Best,
ZipHealth

Rated 5 out of 5 stars

A very easy company to deal with

A very easy company to deal with. Very good prices and fast shipping. Thanks

August 28, 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for your kind words! We’re thrilled to hear you had a great experience with us. We look forward to serving you again soon!

Best,
ZipHealth

Rated 5 out of 5 stars

I’m satisfied

I’m satisfied

October 12, 2025
Ziphealth logo

Reply from Ziphealth

Hello,

Thank you for sharing your feedback. Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations.

Best,
ZipHealth

Rated 1 out of 5 stars

I bought recently the viagra generic…

I bought recently the viagra generic from Ziphealth and it does not work as last times .
I think they changed their supplier and they do not not know their quality now is lower

September 2, 2025
Unprompted review
Ziphealth logo

Reply from Ziphealth

Thank you for sharing your feedback, and we’re sorry to hear that your recent order didn’t meet your expectations.

To clarify, while we do work with multiple FDA-approved manufacturers, all medications are dispensed through the same licensed U.S. pharmacy, ensuring consistent quality and safety standards. That said, it’s possible for individuals to respond differently to products from different manufacturers.

We’d be happy to review your order and assist you further. Please reach out to us so we can help make this right.

Rated 1 out of 5 stars

Thieves

Very, very poor customer service. Got charged for a "subscription" after 100-150 individual orders. They are looking for a way to cheat you and they will find it.
Called to cancel order I never made maybe 4 hours after it was billed and I was told it was an impossibility. Just another prescription mill. Never ordering from them again-- thieves.

November 8, 2025
Unprompted review
Ziphealth logo

Reply from Ziphealth

We’re very sorry to hear about your experience and understand how frustrating that must feel. We’d like to assure you that we never charge for orders without a patient’s authorization — all subscriptions are set up and managed directly by the patient through their account.

That said, we’d be happy to review your account and help clarify what happened. Please reach out to our support team directly so we can look into this and make sure it’s resolved appropriately.

Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

They are so helpful and kind

They are so helpful and kind. They make sure all your questions are taken care of. And it's an easy process. My PA was just so nice and made sure I had all my questions answered.

November 11, 2025
Unprompted review
Ziphealth logo

Reply from Ziphealth

Hello!

Thank you so much for your wonderful review! We absolutely love communicating and delivering fantastic service to stellar customers like yourself.

We are happy to continue to be of service to you!

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