Do not buy
Do not buy! Not received the item, no response to emails or WhatsApp. I think the website is a con! AVOID
April 1, 2026
Unprompted review
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Company details
Written by the company
Online boutique with French & Italian top brands. Free shipping within EU and to UK. Delivered from our central warehouse in Portugal (EU).
Contact info
Portugal
- zlatushka.fashion
2.3
Poor
10 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don't order from this site!!
Don't order from this site!!! I placed an order almost a month ago - order no 187128. No information on the shipping since then. I have sent them emails, called their phone number (no response), sent them messages through Messenger, and nothing!!! For the last few days their whole website is down and I am pretty sure they have "taken the money and ran"!
March 30, 2025
Unprompted review
Do not buy from this site
Do not buy from this site! It has been over a month since I placed an order.
No order ever arrived. Email, they are hit and miss to respond to and WhatsApp they rarely check. I have now asked for a refund and of course am getting no response to this.
I never leave reviews such as this. Just felt I should warn future shoppers.
June 28, 2024
Unprompted review
Reply from Boutique Zlatushka
Dear reviewer, we are very disappointed to read your review since we are always trying to provide the best customer service possible. You did not leave us with any contact or order information. Hence we are not able to verify your complaint, nor are we in the opportunity to try to resolve the issue you might have with our product(s) or service.
Excellent service
Excellent service! Irina is very responsive and helpful. Highly recommend!
March 21, 2023
Unprompted review
Reply from Boutique Zlatushka
Thank you very much for your review and kind words Edwina.
IMPRESSIVE!
IMPRESSIVE!! Excellent communication and seriously fast delivery with regular updates from both the boutique and the Royal Mail to let me know where my parcel was whilst in transit. I have already purchased from Boutique Zlatushka again 🤩
November 22, 2022
Unprompted review
Reply from Boutique Zlatushka
Dear Meghan, thank you very much for your kind words and amazing review.
BEST ONLINE SHOP
As a Personal Shopper I can HIGHLY recommend Boutique Zlatushka. I accidentally came across their online store when looking for a Navy Blue Velvet Blazer. Not only is the catalogue of clothing stunning but the prices of the clothes are very reasonable too. The customer service and care is outstanding and they go out of their way to make sure that you are satisfied with your purchase! My order arrived quickly in the UK. I will definitely be back buying more! Boutique Zlatuska is now one of my favourite online stores! THANK YOU!
November 13, 2022
Unprompted review
Reply from Boutique Zlatushka
Thank you very much for your amazing review. We are happy to read that you are happy with our products and service.
Great shop
Very quick delivery to Germany, super nice Blazer, good price. Great shop, would shop here again
November 3, 2022
Unprompted review
Reply from Boutique Zlatushka
Thank you so much for your kind review. We are happy to hear this and looking forward to welcome you back in our store.
Bought same dress in another colour
I was delighted with the quality of the dress I bought and the speed of delivery, I ordered the same dress again in a different colour
October 26, 2022
Unprompted review
Reply from Boutique Zlatushka
Thank you very much for your nice review. Happy to read you love our products.
Excellent company
Excellent company. Ordered a beautiful top to be delivered to the U.K. Arrived super quick and great communication with store. Will order again for sure.
July 7, 2022
Unprompted review
Reply from Boutique Zlatushka
Thank you so much for your kind review and preference in our boutique.
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