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4.4

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

VAG longlife 111 engine oil

Super fast service..
Highly recommend...
Second time I've ordered from this company and definitely won't be the last...

May 16, 2026
ZM Parts logo

Reply from ZM Parts

Hi Philip,

Many thanks for your 5 star review. This means a lot to us. We really appreciate your feedback.

Kind regards,
ZM Parts

Rated 4 out of 5 stars

Oil Filter

Item received. Fast delivery. Thanks

July 24, 2025
ZM Parts logo

Reply from ZM Parts

Hi MB,

Many thanks for your 4 star review. We really appreciate your feedback.

Kind regards,
ZM Parts

Rated 5 out of 5 stars

Very good service

Very helpful when my order was misplaced by royal mail, promptly dispatched a replacement item even though I was willing to wait a bit longer for the original to turn up.
10/10 customer service

July 5, 2025
Unprompted review
ZM Parts logo

Reply from ZM Parts

Hi JJ,

Many thanks for your 5 star review. We really appreciate your feedback.

All the best,
ZM Parts

Rated 5 out of 5 stars

Good price fast delivery

Good price fast delivery

June 9, 2025
ZM Parts logo

Reply from ZM Parts

Hi Nicky,

Thank you for your 5 star review and glad to know you're happy with our prices and delivery. We really appreciate your feedback.

All the best,
ZM Parts

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service

February 10, 2025
ZM Parts logo

Reply from ZM Parts

Hi Barry,

Thank you for your 5 star review. We really appreciate your feedback, it was pleasure to have served you.

All the best,
ZM Parts

Rated 5 out of 5 stars

Service second to none

Placed order for filter which Evri failed to deliver. Zakir immediately despatched replacement which was duly received. They provided constant contact to ensure a positive outcome. They go above and beyond to provide great customer service. Genuine quality branded product, competitive pricing and first class service. Would highly recommend using ZM Parts.
Doug Woonton

January 15, 2025
Unprompted review
ZM Parts logo

Reply from ZM Parts

Hi Doug,

Happy to have helped you with your purchase and highly appreciate your 5 star review.

All the best,

ZM Parts

Rated 5 out of 5 stars

excellent and prompt service delivered…

excellent and prompt service delivered within two days, great price nice people to deal with would certainly buy from this company again. Good job Zakir.

January 9, 2025
Unprompted review
ZM Parts logo

Reply from ZM Parts

Hi Roger,

A pleasure dealing with you and thank you for your 5 star review. We highly appreciate your feedback.



Kindest regards,
Zakir - ZM Parts

Rated 5 out of 5 stars

Excellent

Great product and a really good price and quickly delivered, first class service

January 8, 2025
Unprompted review
ZM Parts logo

Reply from ZM Parts

Hi,



Many thanks for your 5 star review. We highly appreciate your custom.



All the best,

ZM Parts

Rated 5 out of 5 stars

Prompt

Very prompt delivery considering it was Christmas. Thank you

December 18, 2024
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Reply from ZM Parts

Hi Carl,



Many thanks for your 5 star review. We highly appreciate your custom and kind words.



All the best,

ZM Parts

Rated 5 out of 5 stars

Purflux oil filters

Competitive prices and quick delivery for my oil filter order. Thank you.

December 2, 2024
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Reply from ZM Parts

Hi Ken,

Thank you for your 5 star review. We really appreciate your feedback.

All the best,
ZM Parts

Rated 5 out of 5 stars

Fantastic service

I used this company and was happy with its service. Received the item just as described. I would definitely use this company again and highly recommend it.

July 9, 2024
Unprompted review
Rated 1 out of 5 stars

Received damaged oil

Received damaged oil
Not recommended
Offered partial refund but no reply after that
Scammed me

October 5, 2024
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Reply from ZM Parts

This is not a genuine review. This customer ordered engine oil and it was safely delivered to them by the courier with proof of delivery.

They then claimed that they could not find the parcel and even after requesting the customer to check with their family members in the same household to ascertain if anyone else received it, the customer claimed they had already checked and no one had seen the parcel. The customer was eager to get a full refund as they claimed that they had already done their car service.

Miraculously they 'found' their parcel after checking with the family members and then claimed the parcel was damaged and engine oil was leaking. They then showed suspicious pictures of the foil seal damaged on the engine oil container, only when asked about it. Finally, they showed a pool of engine oil in a bag claiming they had only salvaged 1L of engine and used it on their car but they previously claimed they had already 'done' their car service.

We were willing to offer a 50% refund. However, having noticed the inconsistencies in their story and it is obvious that the package was tampered with, we are certain that this customer attempted to take advantage of our services, and, as the situation did not go their way, they are now leaving a negative review. We are a reputable company and we put our customers at the heart of our service.

Rated 5 out of 5 stars

Great service

Great service, fast delivery

July 17, 2024
ZM Parts logo

Reply from ZM Parts

Hi Mark,

Thank you for your 5 star review. We really appreciate your feedback.

All the best,
ZM Parts

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