Zodiac Casino Reviews 

It was quick. They got right to the point answered every question. I had
With excellent detail. I do wish you had a automatic withdrawal. I start playing for a long time because you guys did not have automatic withdrawal, but I do love your sight and how it works, but you should think about that. Getting

Efficiency

I have been waiting for my withdraw for way longer than 48 hours!!! I have been withdrawing my winnings the same way since I started playing....its just been excuse after excuse...I would like to have my winnings please!!! Enough is enough!! I have done everything they asked me to do ..sent emails to payments and risk management like seriously!!!

I love casino

This app simply amazing. No more drama... its amazing 👏 🤩

in the past 12 months, i've deposited about 750$ and withdrew $0.
They sent me an offer in the mail, for 25$ as vip points... when i tried to redeem them, i got a message saying redemption is suspended to ensure there is no promo abuse, but to unlock them i need to deposit and that i am still eligeable for match bonuses.
So, i made mutiple deposits, and one with a match bonus. The bonus was awarded as vip points but I am still locked out from using them. Not just the 25$ free promo - but my match bonus too! WHAT A SCAM!
Customer support is clearly just a bot, i get the same exact answers over and over.
Now down over 850$ over past year and they locked me out of bonuses both paid for and given free! incredible. Worst site.
Stay away from this site!!

Response to their response: I've gone through your "customer service" multiple times.. All i can say is that it is only bots. You get to ask one question and the you can't even write a follow up question. I have lost over $850 on your site, which is fine, but you send me promos in the mail, as well as email, I use those promos and then you call it PROMO ABUSE?!?!? That's insane. How can I be flagged for abuse, if I have never won money on your site, and I am being sent the promos!! (some of which I DEPOSITED to earn!)
To review:
I've never withdrew a dollar from your site.
I've lost 860$ in the past 12 months.
You send me promos, which i use.
You then flag my account for promo abuse.

Customer service is basically non-existent. Just bots that you can ask one question to and then you get automated responses and a pre detiirmed selection of responses.

I now have over 60$ worth of VIP points, 35$ were suppose to be match deposit bonuses... 25 for 'celebrating' 25 years of your site. The 35$ being locked that was suppose to be match bonus... is the worst thing I've ever experienced on a online casino site. It's laughable.

I have been givven absolutely no info on how or when it will be unlocked, just that 'don't worry, keep depositing and you can still get more points'.

It's insulting.

Again, for as long as i can i will leave a bad review unless something changes very quickly!
I won around 19 grand in January that i withdrawn and got it paid out. Guess what, since then i deposited close to 30 grand and not 1 big win ever since! From 30 grand i got nothing in return. They are trying to convince you that your luck can turn around but helloooo, it's been 6 months without any withdrawal and 30 thousand donated to the casino! And also yea i won 19 thousand in January but guess what i deposited that much over the years so really no win there.........
Beware people, once you win big you won't win again at Zodiac. Don't let them fool you with false people's stories of winning huge amounts. Yea anyone can write a story like that! Stay away from this casino!

Terrible, pay for play, no fun

Uninstall, I've been playing at this casino for 6 months, this is what always happens every day.... you deposit any amount, it will give you a bonus, two, you will earn a small amount, then immediately there will be empty spins until you lose the winnings plus part of the capital, you will lower the bet, bonus again, you recover, then from the beginning down to the precipice, lower again until the credit is 0, not to mention the slots with a bar to fill for the bonus, often the bar is full, but it will continue not to give bonuses, blocks, errors, useless assistance that will incite you to deposit again, if you ask any other more specific questions they will tell you to contact customer service, who will never answer you, BEWARE OF THIS CASINO, THEY WILL EAT YOU ALIVE, ONLY THE FIRST MONTH WILL THEY GIVE YOU THE WAY TO WIN SMALL SUMS, AFTERWARDS IT WILL BE A PAYFOR-PLAY

It's fine games ln your casino

Always there to help. Bonuses are great.

It has a decent selection of games, however most other sites with iGaming have more games we find here in Ontario like MoMummy, Huff and Puff, etc. Typically the iGaming logo I have noticed means the website will offer these games. Not here.

Their website indicates that after a withdrawal you can reverse funds for 48 hours. My withdrawal request was on Sunday at 6am ET. It is now Wednesday 12:45 am ET and I was advised by chat that i need to wait till before lunch time, Australia time, up to another 10 hours before lunch time, which means I'm waiting approximately 80 hours...instead their site says 48 hours plus a few hours to get released.

Chat told me I had to fill out a mandatory occupation form which I did when prompted randomly yesterday when I signed in. However, this makes no sense. They asked me this already when registering as it's mandatory KYC (I work for a major bank I know)... and if they supposedly didn't have this information already, why are they waiting 2 days after the request to ask me again?

With all the AI they use for chat (before a human) which actually was very helpful, you mean to say they can't email saying "thank you for your withdrawal request but we noticed this form hasn't been filled out". It's obvious that the goal is to delay things as much as possible in hopes the client chooses to reverse their request.

Again the site stated it is held for 48 hours and reversal can occur during that time, right now I'm at about 77 hours and guess what, I can still reverse it. Not cool guys

If KYC wasn't already done then how could I deposit funds? As an employee for a major bank it is mandatory to do KYC when opening a new account, period.

Coz u gave me something free today

I had deposited 20 dollars paysafe i never got on my account this morning another $20 from bank still nothing no help at all

Fun game ive ever play

I know, as i have said on my first review, i withdrawn two 500.00 on 2 different accounts a day ahead from the other, and guess what??? I only receive the first 500.00 withdrawal but the second one is missing, so i sent them copies of the withdrawals made and they said both were paid….. my bank don’t lie, there was only 1 received transaction from them…..somebody is skimming and they don’t investigate, because they are all doing it. I read the good reviews, they were the ones winning BIG!!!!