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Zoey helps you generate sales anytime, anywhere on any device. The Zoey App enables salespeople to sell on the go, while the Zoey Web facilitates self-service orders from your buyers. The Zoey Admin brings all the data together to manage orders, customers and products all in one place. Our customers take advantage of the full suite of solutions to grow their business.
1330 Lagoon Ave, 4th Floor, 55408, Minneapolis, United States
1.8
15 reviews
Hasn’t replied to negative reviews
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I ordered a personalised bag but I got it without personalised. When I contacted then the lady was over polite. Saying she will call me back but now no response. So I highly frustrated and request people not to buy from here anything
the website shows a US Flag on it and Shows it as As California Company. I ordered two pieces and it tooks 2 weeks to ship. Neither of the pieces fit and when i asked to return them i was told i had to ship them back to China for a cost of $ 25. to $ 50. dollars. That it would take 3-4 weeks .... Or i could keep them and get a 10% discount. The two pieces were $85.00 ...so i can get $8.50 and keep them or return and get $ 30.00 dollars back. This company is horrible. Do not buy from them.
Their platform is excellent, their support is even better. Any problems (normally my fault) I have they are there to help within minutes. Very pleased. Keep it going.
I've been on Zoey for a year and am really impressed with it. Everything works very solidly on both the CMS and hosting ends (and I love that it's just one bill for both those aspects of my website). The flexibility Zoey gives when it comes to changing product attributes and configurations is really nice - way better than Magento in my opinion. Zoey also has good support documentation, and their support staff always replies really quickly and helpfully when I need that extra level of help.
Works well, easy to update and the customer service is wonderful
I love my Zoey website. It is very clean with seldom any problems. Have experienced almost no down time in the two years I've been using them. Their customer support is outstanding - quick and thorough. A Zoey website is not cheap, but the best never is. I consider it money very well spent.
We use Zoey for our wholesale channel. We have doubled the number of stores since we started using Zoey just 3 months back. Zoey accepts the order and payment and sends the order to shipping queue. It also helps us 'Bill Later' option that we use to bill some customer manually. We love the advanced features that Zoey provides us like customer groups, pricing based on groups, price tiers, Tier Pricing Across Variations. Zoey support and customer service is very responsive. We tried a few different solutions in past and have found Zoey to be a perfect match for our business.
Reply from Zoey
Thank you so much for sharing your thoughts about Zoey! We're happy our B2B eCommerce solutions have proven to be that perfect match.
Thanks,
Josh
Zoey VP of Marketing
Zoey's platform is stable, easy to use, and a good value. It uses many of Magento's best features and improves upon them and/or makes them easier to understand and work with.
Zoey's use of page templates and product attributes makes it very easy to do things on a per-product or per-category basis. Their knowledge base and support team are both excellent and make developing e-commerce sites attainable for both advanced and novice developers.
Web hosting is included in their service and seems very reliable. My site has had almost no down time since I launched 2 months ago. Note that they do not provide you with web server access (which I haven't needed so far because their admin tools have a lot of options).
Since Zoey is relatively new, there aren't a ton of apps for it out there as of this writing. I'm sure more will be hitting the marketplace as Zoey cements its place as a legit and popular e-commerce platform, but I would suggest checking out their available apps for whatever 3rd party services you need.
Reply from Zoey
Thanks for posting your experiences with Zoey, and we're glad to hear it's been a good experience thus far! As a SaaS solution, Zoey does all the server management and software updates, with the goal of allowing you to focus on your day-to-day business needs. I will share your praise of the support team with them!
Thanks,
Josh
Zoey VP of Marketing
5 Stars - for Ecommerce POSSIBILITIES
3 Stars - for Design Creativity -> look at WIX.com and do the same :-)
Reply from Zoey
Thanks for sharing your opinions! Zoey's Visual Design Editor is rare among eCommerce solutions in general, and B2B eCommerce in particular - we encourage those seeking more control over managing their eCommerce design and marketing assets to check out Zoey!
Thanks,
Josh
Zoey VP of Marketing
Powerful platform for B2B and B2C commerce. Feature rich and intuitive interface for launching sites. Awesome support with quick response and willing to help with best approach for business scenarios.
Reply from Zoey
We really appreciate the feedback! Some of our customers are finding Zoey a powerful way to launch a site that can serve both B2C and B2B eCommerce through Customer Group segmentation. Thanks for the support team kudos - I'll be sure to pass it along to them!
Thanks,
Josh
Zoey VP of Marketing
Reply from Zoey
Thanks for reviewing Zoey, and we're glad you're finding both Zoey and our support team helpful - I'll let the support team know!
Thanks,
Josh
Zoey VP of Marketing
Reply from Zoey
Thanks for leaving a review! We're always appreciative to hear our customers are finding great value in Zoey.
Thanks,
Josh
Zoey VP of Marketing
Zoey made some changes a while back that really made things a lot easier. What I wish could be done is when someone is paying by credit card, it would be great if they could still reference a PO number on their order, but at this time they aren't able to do if they choose credit card for their "payment method."
Reply from Zoey
Thank you for your review! I'm glad you're finding Zoey a helpful part of your business. I'm happy to share that you can make that a possibility (PO number capture) with our Order Attributes feature - if you open a ticket with our customer service team they can help you with that!
Thanks,
Josh
Zoey VP of Marketing
Zoey is an amazing ecommerce platform. I was able to create my own store in a month from the scratch. The support was also superb.
Reply from Zoey
Thank you for taking the time to review Zoey and help us spread the word! We appreciate it greatly!
Josh
Zoey VP of Marketing
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