10 weeks now and they’ve still not paid me my funds, still a technical issue, live chat won’t reply to me, email support hasn’t replied to my emails since early June. This site needs to be took down t... See more
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They are holding money, saying technical issue without any deadline for payment. Its been 15 days or more now that i am suffering from their rigid response now even the customer support is getting r... See more
I have won s small amount of money but it’s been pending for 7 days 5 of these sre BUSINESS days they say there is s problem with withdrawals and the technical department are working hard to fix it!... See more
Excellent site so far. Won a bet then withdrew money however there was an issue where the site accidentally voided my bet even though it won. I contacted them immediately via email and on speaking to... See more
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Company details
Written by the company
Zolobet is a premier online gaming platform dedicated to delivering an exceptional entertainment experience. We offer a diverse range of games, including slots, table games, and live casino options, catering to players of all preferences. Our mission is to provide a secure, fair, and exciting environment where players can enjoy their favorite games. We prioritize responsible gaming and employ state-of-the-art technology to ensure safety and transparency. Join us and discover a world of thrilling opportunities, unparalleled bonuses, and top-notch customer service.
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1.9
Poor
34 reviews
Hasn’t replied to negative reviews
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Excellent site, even better customer service!
Excellent site so far. Won a bet then withdrew money however there was an issue where the site accidentally voided my bet even though it won. I contacted them immediately via email and on speaking to Mike he sorted the issue out within 30 minutes and was very apologetic. Just waiting for my withdrawal to arrive now. So far 5* for the excellent customer service and the site is so easy to use.
February 13, 2025
Unprompted review
Reply from Zolobet
Thanks for your kind words! We're thrilled to hear you had a positive experience, and we'll be sure to pass your thanks on to Mike for his prompt help. Your feedback means a lot to us!
Really impressed by these.
Really impressed by these.
I had a payment issue whereby my bank refused it for some reason but they were so quick to help/resolve and find another method that it was done in minutes.
Very impressed and really helpful support that are honest and will do anything to help.
February 3, 2025
Unprompted review
Reply from Zolobet
Thank you for your kind words! 😊 We truly appreciate your trust and are glad we could assist you quickly. Your feedback means a lot to us, and we’ll always be here to help whenever you need. 🎉🙌
Deposited £100 with none of the bonuses…
Deposited £100 with none of the bonuses added. Put a bet on an NBA game during half time. Won £260, placed £260 on a premier league game result and an nba handicap both were prematch. Won £560, instantly my IP address is blocked by “cloudfare”. Clear to me they’ll let you play if you lose but if you win they won’t allow it. I’ve seen on other reviews they claim people are taking advantage of a delay or something. All my bets were during half time and pre match, so this literally cannot apply to me. Scam website please do not waste your money here! Username benholt27
January 20, 2025
Unprompted review
Reply from Zolobet
Hello Benholt27, we sent you an email with explanation why it happened, here is the text:
Upon a detailed review, we identified irregular betting patterns that exploited the system's one-minute delay in odds updates. Specifically, bets were placed on events after their outcomes had already been determined. This activity violates the terms and conditions of fair play and integrity outlined in our user agreement.
As a result, we have voided the bets in question. We take such matters very seriously to ensure a fair and transparent environment for all our players.
moreove we see that you are from the same city that Robbin and both are trying to manipulate same way.
If you request a withdrawal, your account will be blocked.
At first I requested a withdrawal, the amount was 170 euros. But my withdrawal was rejected, I was asked to go through KYC. After four days my verification was approved. I requested a withdrawal again, after three hours I decided to log in to my account, but my account was blocked. They blocked my account without any warning or explanation. Nothing came to the mail, the support service does not get in touch. In a word, this is a disgusting casino, some kind of scammers.
What other confirmation do you need? You are scammers who blocked my account so as not to pay out my winnings! SHAME!!!
January 13, 2025
Unprompted review
Reply from Zolobet
Hello Ivan, we sent you an email with explanation why it happened, here is the text:
Upon a detailed review, we identified irregular betting patterns that exploited the system's one-minute delay in odds updates. Specifically, bets were placed on events after their outcomes had already been determined. This activity violates the terms and conditions of fair play and integrity outlined in our user agreement.
As a result, we have voided the bets in question. We take such matters very seriously to ensure a fair and transparent environment for all our players.
moreove we see that you are from the same city that Bohdan Burov and both are trying to manipulate same way.
Accounts are blocked without reason.
After playing a little in this casino, I put the amount for withdrawal. The amount was not large 119 dollars. At first they rejected the withdrawal, said that I had an incorrect balance (at this point I did not understand what they were talking about). Then I again requested a withdrawal, after two days my account was blocked along with the deposit. This is such a new "good" casino (((
December 23, 2024
Unprompted review
Reply from Zolobet
Thank you for sharing your concerns. We strive to maintain a transparent and fair environment for all our players and would like to clarify the situation.
Your account was restricted due to an ongoing investigation into betting activity that raised concerns about possible exploitation of a delay in our live betting odds updates. This is outlined in our terms and conditions, which aim to protect the integrity of our platform.
Please know that this action was not related to your withdrawal request itself but was part of our commitment to ensuring a fair playing experience for everyone. Our team is still thoroughly reviewing the matter and will provide you with the outcome once the investigation is complete.
We appreciate your patience and understanding. If you have any further questions, we encourage you to contact our support team directly.
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