Zonar Reviews 

272
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eithe... See more

Rated 4 out of 5 stars

I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... See more

Rated 5 out of 5 stars

Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... See more

Rated 5 out of 5 stars

Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... See more

Company replied


Contact info

3.8

Great

TrustScore 4 out of 5

272 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(272)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They are not good to work with

They are not good to work with if your business is no longer running, we went out of business and are still obligated to pay for a couple more years, we asked for them to cancel service but they said they can’t even tho we are no longer in business, we are getting charged 55 a month just for them to keep service on, we do not owe for monitor camera or anything, highly do not recommend them at all

December 8, 2023
Unprompted review
Rated 4 out of 5 stars

…gps tracking device

I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next project/subject instead of waiting until the end of the sessions we don’t have enough time to take notes. She’ll give us maybe two more minutes at the end of the session for the slow typing person that’s it.
There’s a lot to learn and she really doesn’t give us much time before moving on !!!

September 27, 2024
Rated 5 out of 5 stars

Productive Use of Time

Savannah did a great job during the webinar. She kept the pace flowing and provided a helpful overview of several menus/functions within their product. Looking forward to the next training session. Thank you!

September 24, 2024
Rated 5 out of 5 stars

Wow - Janet Suarez is awesome!!!

Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to create a spreadsheet to go line by line and make sure our equipment was working correctly and got trouble tickets placed with the support team quickly. She figured out our billing and what equipment I need to return. Just a great experience after I was about to just give up. I chose 9.13 but she actually worked on all this for over a week with me.

September 13, 2024
Unprompted review
Rated 1 out of 5 stars

I placed an order

I placed an order. I followed up the next day since I never received and email update about my order. I called 3 times, transferred to others, then told we will call you back. Never got a call back. I tried, this company didn't.

September 3, 2024
Unprompted review
Zonar logo

Reply from Zonar

Good afternoon Josh,

We really appreciate your response and would like to know more. We pride ourselves on customer service and responsiveness. Your experience is definitely not the experience we want for our customers and potential customers.
Our team is actively trying to contact you to make things right.
Upon the first review, it appears there were purchase requests made via e-commerce, but there was a typo in the email address provided. This address was slightly different than the one we received when you spoke with a live agent. We believe this is where the lines got crossed, but will need to investigate further.
We look forward to your business.
GPST Support Team

Rated 5 out of 5 stars

instructor was very clean and easy to…

instructor was very clean and easy to follow

August 13, 2024
Zonar logo

Reply from Zonar

Great to hear! Thanks for the feedback. Live platform training is always available to you and included in your plan. Reach out any time you need us.

GPST Support Team

Rated 5 out of 5 stars

Prompt

Prompt, friendly, and reliable

August 2, 2024
Zonar logo

Reply from Zonar

Thanks Joel! The Team is here for you if you need anything. Thanks for the review of our products and people.

GPST Customer Experience Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look