I have been playing for around 3 years and there are still several games I like, but my overall experience has changed. Earlier, a modest balance could keep me entertained for a reasonable amount of t... See more
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i asked chat a beginner-ish question about wagering, bracing for a condescending reply. Instead the agent walked me through it in plain terms and even gave an example. I understood the offer, cleared... See more
The useful thing about their chat is that agents can see and quote the transaction reference rather than asking you to read it out. When I queried a $180 deposit that had not landed, the agent had th... See more
Big Bass wasn't loading on the payday Friday, just a spinning wheel. Cleared the cache, still nothing, so I messaged Skye on support. a chat rep called Ryan said it was a provider outage their... See more
Company details
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300% Bonus & Free Spins
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Free spins didn't show at 1am
Free spins didn't show at 1am. Sarah found them and added them while I was still in chat. Didn't have to wait or file anything.
I almost claimed the welcome bonus
I almost claimed the welcome bonus, then noticed the x25 wagering shown before the final button. Skipped it, but I liked that the rule was not hidden
Payout speed is great
Payout speed is great, the only snag is e-check adds a day over ACH.
Two documents and a selfie
Two documents and a selfie. KYC done inside the day.
i asked chat a beginner-ish question…
i asked chat a beginner-ish question about wagering, bracing for a condescending reply. Instead the agent walked me through it in plain terms and even gave an example. I understood the offer, cleared it, and withdrew a little. Being treated like a person rather than a nuisance goes a long way.
The site looked plain on my old…
The site looked plain on my old Samsung, but the cashier button stayed clear of the keyboard. Small mercy, honestly.
only joined yesterday
only joined yesterday; the mobile games are stable so far
session survives a browser restart
session survives a browser restart. tested twice. balance correct both times.
My third PayPal withdrawal was far less…
My third PayPal withdrawal was far less dramatic than the first. The documents were already saved, so I only confirmed the amount and method. The status changed to paid during the afternoon, and the money was visible when I got home. No chat and no new upload.
Big Bass wasn't loading on the a wet…
Big Bass wasn't loading on the a wet Tuesday, just a spinning wheel. Cleared the cache, still nothing, so I messaged support. an agent named Cora said it was a provider outage their end, gave a rough ETA, and it was back within the hour. Balance untouched, no lost spins, fair enough.
The KYC upload only takes JPG and PDF
The KYC upload only takes JPG and PDF, so my HEIC photo had to be converted first, mildly annoying. Once it was in the right format it was approved inside two hours and the cashout moved.
Monthly limit saved first time
Stopped taking bonuses at all for about…
Stopped taking bonuses at all for about a year after getting stung by a sticky one. Took the non-sticky match here in may while the driveway was still half slush, wagering cleared in four days, and the withdrawal was approved the same night.
The useful thing about their chat is…
The useful thing about their chat is that agents can see and quote the transaction reference rather than asking you to read it out.
When I queried a $180 deposit that had not landed, the agent had the processor reference, the timestamp and the decline reason on screen already, and told me the card issuer had soft declined it for a geolocation mismatch. Retried after moving rooms and it went through. That is a real diagnosis, not a script.
Cheap Android login worked after…
Cheap Android login worked after dinner. receipt showed correctly
The support form moved to email
The support form moved to email, and the same request number stayed in the subject. Easier to follow than three separate messages.
Trustly cashout updated cleanly
loved that the session timer just tells…
loved that the session timer just tells you, no lecture, good.
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