My dog needed boots on her front paws to protect them on hard surfaces due to OA. Great customer service as I tried several options to get the best fit. The end result has been a ‘game changer’ and my... See more
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Company details
Written by the company
Zoomadog is the UK's No 1 Online Shop for Medical and Dog Rehabilitation Aids. We help dogs with cruciate knee injuries, hip dysplasia and arthritis find the correct medical products to help them enjoy their day-to-day activities to their full potential. This includes dog wheelchairs, splints and supports.
Contact info
Unit 54, Containerville, E2 9FP, London, United Kingdom
- 01730 622544
- woof@zoomadog.co.uk
- zoomadog.co.uk
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Replied to 12% of negative reviews
Typically replies within 1 week
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Reply from Zoomadog
Great customer support
We’ve been customers for a while now. Fabulous customer service. Recommended by our specialist physiotherapist.

Reply from Zoomadog
Front vest for small wheel chair
Perfect fit once I'd bothered to read the measurement instructions. He is a much happier dog with the front vest and it supports him well. The sniff of a sausage and he whizzes off on his wheels !

Reply from Zoomadog
A brilliant product
Great service and a brilliant product. My dog hasn't walked so well in months. I measured her front paw at 5cm so I ordered the Large boot 5-6cm but it was too big. I had no problems sending it back. I ordered a Small 4-5cm and it is a perfect fit. It's a bit expensive but totally worth it and I'll be ordering another for her other front paw.
Fantastic company
Fantastic company. Their Customer Service team are kind, helpful & make sure your experience with the company is a good one. Can’t recommend them enough
works a well however a little expensive
Good product and good service
They allowed me to correct a mistake in the order, emails were friendly and the order arrived very quickly.
Efficient delivery and time scale.
Efficient delivery and time scale.
Unfortunately harness is too tight so need to return and no information supplied with product
Great Product
Super product that we are now using everyday for our DM boy. Next day delivery as selected, and it arrived on time, but I do feel that a £15 charge for a next day Royal Mail service feels excessive for a pair of dog shoes.
Buster Mac
Buster Mac, our Yorkie suddenly went from bouncing around to no back legs at 12yo. Took to his new wheels in minutes and now he's back mobile again - new lease of life so far🙌
Got a biko harness for my Dog Fritzl…
Got a biko harness for my Dog Fritzl and it’s honestly given him a new lease on life he’s absolutely loves it.
Thank you
Good service
It was easy to find what I wanted, delivery was in good time and by Royal Mail.
Great customer service
Great customer service. Delivered quick, and although it didn’t work for our dog, they refunded the money promptly; no questions asked.
Wagging his tail for the first time in years!
Been meaning to get something for a while now to help our pug stay upright - he had spinal surgery as a pup and can cope in general, but recently has been falling over a lot easier and can't get back up.
After a little struggle setting up (you will need to make small adjustments to get it just right), he took to them right away. We've spent two days in the garden and have now moved on to short walks to build his strength. He now wags his tail when going out, something he didn't do before due to discomfort.
Really happy with the product, thank you.
Satisfied customer
Quick delivery, accurate product description and high quality item that works really well for our dog. Clearly made by people who understand greyhound health issues
Quality product
I ordered the wrong size boots
I ordered the wrong size boots, I rang Zoomadog, they were extremely helpful, and I managed to post the boots to them and had the correct size delivered within a few days. Excellent service and super boots.
Expensive and late
My girlfriend's dog has a corn so has the little booties to take the pressure off. I took the dog for a walk and one came off without me noticing so I had to replace them. They're very expensive and were 3 day's late arriving.
Good items and customer care
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