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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers appreciate the consistent availability of surveys and the low minimum withdrawal limit, which allows for quick access to earnings. People frequently highlight the prompt payment processing and the ease of transferring rewards, often within minutes. The platform is seen as a reliable way to earn extra money, with many finding the surveys engaging and the overall process straightforward. However, some customers also noted significant issues, particularly with customer service and account management. A number of people reported being screened out of surveys frequently or having their accounts suspended without clear explanations. These users expressed frustration over lost time and effort, with some describing the experience as a waste of time due to unfulfilled promises and unhelpful support responses.

What people talk about most

Payment

Customers had ambiguous experiences with payment. While some reviewers report prompt payments, with many... See more

Website

People report ambiguous experiences with the website. While some customers praise its ease of navigation,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Many customers report a positive experience,... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report that support provides... See more

Application

Consumers find the app to be ambiguous. Many reviewers praise it as an "awesome survey platform" and a "legit... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've had a great experience so far, after joining just two days ago, I was already able to withdraw my first reward. One thing I really appreciate is the low minimum withdrawal limit, so you don't hav... See more

Rated 4 out of 5 stars

Amazing platform for earning real money. It provides real rewards. There are so many options for redemption. Rewards are instant once redemption is approved. It takes sometime for approval. One of the... See more

Rated 4 out of 5 stars

There are times that they will screen you out or disqualify you don't loose hope some of the survey gives you lot of points just keep on taking surveys be honest and resilient.

Rated 4 out of 5 stars

Very good payout out but just worries me when I cashout my reward, it shows 404 error so I just think you need to work on that error showing message but I was able to receive my reward, thank you.


Company details

  1. Market Researcher

Written by the company

Get free money for doing paid surveys, completeing offers and watching videos! Redeem Paypal, Amazon, Steam Wallet, Robux, VBucks and more!


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Payment

Hi. I need clarity about payments. I was told payment would reflect in less than an hour, its been over two hours now and nothing is happening. Maybe its normal to first time withdrawals. Kindly assist.

August 23, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 1 out of 5 stars

I admit I am irate

I admit I am irate, not because this is the first time this has happened but because this is third time in one day to have projects go dead after it had been displayed that the survey was complete and I could collect my "reward."
Tonight I reached the end of a survey worth three dollars, which is a fat fish to catch in these shallow waters, only to have it announced to me that there was an error during uploading and the page went dead and when I went to check if I had nonetheless gained the 3000+ points I was due, I found no points had been added to my account.
This is not the first time such has happened. The first few times I contacted Support and was told I had to pursue the matter with the originator of the survey which I did three times and got no response after which I asked myself, what is Zoombucks' support even there for?
So I go back to work on these surveys because they are all that is available to me as far as income goes and for all my complaints, Z-B is the best source for surveys I have yet come across.

August 19, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

We completely understand your frustration and appreciate the opportunity to clarify how our platform works, as there seems to be some misunderstanding. GrabPoints does not create or manage surveys directly. All surveys on our site are provided and fully managed by third-party partners.
When you click on a survey, you are redirected to the partner’s page and then to the survey itself. From that point forward, the entire process is managed by the provider. This includes participant screening, response monitoring, survey validation, and crediting points to eligible accounts. Because this process is handled entirely by external companies, we do not have direct control over their tracking or crediting systems.
To help members in these situations, we provide a dedicated Support article with steps to follow if points are missing, and our Terms of Service explain how survey crediting works. When a member reports missing points, we review the account and make every effort to assist, but we do require proof of survey completion so we can investigate the issue further with our partners.
Thank you for sharing your thoughts. We truly appreciate your feedback and are glad to know that, despite the challenges, you still find value in our platform. It means a lot to us, and we’ll continue working hard to create more opportunities and improve your experience.

Rated 1 out of 5 stars

Review: Title: Falsely Suspended & Discriminated Against

Review:
My Zoombucks account was permanently suspended without any proof, despite me completing all tasks. This appears to be regional discrimination against African users. I have full evidence of completion and will share it publicly to expose this unfair practice.

I urge Zoombucks to resolve this and credit legitimate users fairly.

You reach out to tell me the same thing over again i haven’t been free to respond to your message in trust pilot.All I can say is that this is very wrong and the height of wickedness you can do to a fellow person.I would not recommend zoombucks for even my enemy.If you know you are right while not come out here and give concrete proof and reasons for suspending my account.This is just a pure scam.

August 15, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for providing the information we requested. While we reserve the right to suspend accounts on our platform, we want to reassure you that this decision is never made lightly. Every case is carefully reviewed, and suspensions are only applied when a violation, suspicious activity, or fraudulent behavior is confirmed after a thorough investigation.
It is important to note that many of our members, including those from Africa and other regions worldwide, continue to earn and successfully receive rewards without issue. This is because their activities are validated by our providers and remain in line with the policies outlined in our Terms of Service. As long as members follow these policies, we make sure that their rewards are rightfully credited. Our primary goal is always to maintain fairness and protect the integrity of the platform for all users, regardless of location, background, or status.
We understand that having your account suspended can feel discouraging, and we truly regret that this outcome was not what you were hoping for. Please know that we value the effort our members put into engaging with our platform, and we always aim to treat all concerns with fairness and transparency.
We recognize that the suspension of your account may be disappointing, but we encourage you to reach out to our Support Team if you have any additional questions or if you would like further clarification regarding this decision. Our team is always here to assist you in understanding the outcome and to provide as much transparency as possible.

Rated 1 out of 5 stars

I played a game but my points are not…

I played a game but my points are not reflecting, I have been playing but no points

August 15, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 1 out of 5 stars

‎The website does not pay

‎The website does not pay. Joining and completing tasks, such as downloading apps or taking surveys, can lead to your account being banned right when you’re eligible to withdraw funds.
‎Even though we complete the offers and the website (Zoombucks) receives the results from the survey provider or app, payment is never guaranteed to us. As users, we are simply being deceived by false promises of rewards.

August 15, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 1 out of 5 stars

Big Scammer Here Eat My Hard Earned…

Big Scammer Here Eat My Hard Earned Money Reward Didn't Get Paid Account Suspended Don't Trust This Suddenly Big Scam With Your Account Reward Suspension Your Hard Effort Was Lost
Scam
Scam
Scam
Scam
Scam
Scam
Scam

August 14, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to provide the information we requested. We sincerely appreciate your cooperation and the opportunity to review your case further.
Based on our review, we can confirm that prior to the suspension of your account, you were able to successfully redeem two rewards without any issues. This demonstrates not only that rewards are credited fairly but also reflects the legitimacy and reliability of our platform. Many of our long-term members continue to earn and withdraw rewards successfully, which highlights our commitment to fairness and consistency.
It is important to note that all accounts undergo re-evaluation during withdrawal requests. This process ensures that members remain in compliance with our Terms of Service and that all points are earned legitimately. These measures are critical to protecting the security and integrity of our platform, as well as maintaining a fair environment where members who follow the rules are rewarded appropriately.
We also recognize that earning points requires time and effort. For this reason, we always aim to give members the benefit of the doubt, and we only suspend or close accounts when violations or suspicious activities are confirmed after a careful and thorough review. This approach helps us protect honest members, safeguard the quality of research for our partners, and maintain trust across the entire community.

Rated 5 out of 5 stars

Dear Zoombucks Team,

Dear Zoombucks Team,

Warm greetings to you all.

I would like to take a moment to express my heartfelt gratitude for the outstanding service you provide to thousands of users around the world. In a time where many platforms make promises they don't keep, you have remained loyal, responsible, and true to your word—proving that trustworthy companies still exist.

Zoombucks not only delivers what it promises, but it does so with professionalism, punctuality, and respect for every user. Thanks to your platform, many people like myself have found an honest and reliable way to earn extra income—something that is deeply appreciated, especially during challenging times.

Your consistency in timely payments, your clear communication, and your attention to detail inspire us to keep going. You make us feel valued—not just as users, but as people. That kind of integrity earns loyalty, and for that, I sincerely commend you.

I hope this letter also serves as inspiration to others: there are still real platforms that truly pay and honor their commitments—and Zoombucks is living proof of that. I invite anyone who still has doubts to give it a try, work with consistency, and see real, rewarding results.

Thank you for your ethics, your dedication, and for being a light in the middle of so many false promises. Keep up the amazing work!

With appreciation and respect,
[Nicolasgustavorivera]
A grateful Zoombucks user

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

I too had the same problem with…

I too had the same problem with redeeming...when I try to redeem I keep getting trying to prove I'm human...then it keeps looping to verfying that I'm human over and over again.

August 6, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 1 out of 5 stars

ZoomBucks Is a Scam – They Just Want Traffic, Not to Pay You

ZoomBucks is a dishonest and misleading platform. They post fake offers like "[ZoomBucks register, earn, and redeem]" on their own offerwall, promising users they can earn money by completing simple tasks. I followed all the steps, earned the money, and when I tried to redeem it—they disapproved my withdrawal without explanation.

Then, to make it worse, they froze my account balance for 36 days, even though the offer I completed clearly stated a 30-day deadline. This made it impossible for me to finish the offer and actually get paid.

It’s clear that ZoomBucks only wants to attract traffic to their site by baiting users with fake rewards. They don’t intend to pay; they just use your activity to generate revenue for themselves while leaving you with nothing. This is a scam tactic, plain and simple.

Avoid ZoomBucks if you value your time and want to avoid being tricked

February 4, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

All offers on our platform are sourced and managed by third-party providers. For this reason, our Support/FAQ pages and Terms of Service advise members to reach out directly to the provider’s support team for any offer-related concerns.
When an account is frozen, it typically means it has been flagged by providers due to potential policy violations or suspected fraudulent activity. In some cases, if no wrongdoing is confirmed, the freeze may be lifted on a specific date. However, in your case, the providers completed a thorough review and confirmed that violations had occurred, which led to the permanent suspension of your account.
It also appears that the Leaderboard section was not accessed during your time on the platform. Had it been visited, you would have seen updated information about the earnings of top users whose accounts remained in good standing. Unfortunately, this is no longer accessible on your end, as your account has been permanently suspended since January of this year.
We understand that this situation may be frustrating and can lead to doubts or accusations. However, we want to reassure all members that as long as their account remains in good standing, there is no cause for concern. Suspensions are only applied after a thorough review confirms repeated or serious violations.
Thank you for your understanding.

Rated 1 out of 5 stars

Pathetic company

Pathetic company, after working almost a month i reached to minimum withdrawal of $3 and with violating any of there rules... withdrawing three dollars the with virtual visa, i did received there mail "your reward process is being initiated you will receive shortly" but instead of receiving reward after few hours they suspended my account and i haven't received any reward... That's just wow! Useless site. Don't waste your time...

August 3, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

When a user requests a reward, an automated notification is sent confirming that the reward process has begun. At the same time, the account enters a final review stage. This step is essential and standard across our platform, as it allows our system and third-party providers to verify that all activities leading up to the reward request were completed in accordance with their policies.
This review ensures that the account has not engaged in any actions that may violate our Terms of Service. If everything is in order, the reward is processed and delivered without issue. However, if the providers confirm any fraudulent or non-compliant behavior during this review, the account may be suspended, and the reward will not be issued.
This process is in place to protect our platform, our partners, and the broader community from abuse. Honest users who follow the rules should not be concerned, as their rewards will be sent once the review is complete.
The same process applies to all users, including long-term members and top earners, whose payout activity is displayed on the Leaderboard page.
We understand that this situation can be frustrating, and we truly appreciate your patience and understanding as we work to maintain a fair, secure, and trustworthy platform for everyone.

Rated 1 out of 5 stars

This is a number one fraud website

This is a number one fraud website. Don’t join it. Here are all paid reviews. When you will reached at minimum withdrawal. They will blocked your account. Don’t join it and don’t waste your time

July 30, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 1 out of 5 stars

Worst Experience of using Zoombucks

Worst Experience of using Zoombucks . They literally ban your account when you redeem without any valid reason . They also want you to earn money for them.
Very bad support system and ban without any reason. Stop using it

July 30, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for getting back to us and providing the requested information. We understand that this situation has been frustrating.
Please know that we do not close or suspend accounts without valid reasons. As part of our standard process, all accounts are re-evaluated during withdrawal requests to ensure they comply with our Terms of Service and to help maintain the security of our platform. Only accounts that show signs of policy violations or suspicious or fraudulent activity may be closed or suspended following this thorough review.
Members who consistently follow our guidelines continue to receive their payouts without any issues. In fact, many of our long-time users regularly withdraw their earnings without disruption. You may have seen the real-time payout activity from top earners on your account’s Leaderboard page, which reflects our commitment to transparency and the legitimacy of our platform.
We may not be able to provide the exact reason for your account closure. This is done to prevent potential abuse of our system and to protect the platform's integrity. However, we are happy to offer relevant information. Please feel free to contact our Support Team if you would like to discuss your account further.
Thank you for your understanding.

Rated 1 out of 5 stars

Scam 100%

Cheat and waste time so much, This website chain of zoombug and grabpoint , they will start to you by instant or quick withdraw and high point each survey and tasks.
But you trust on them enough to collect huge point tasks and rest points many points on them, they will start initial to cheat you by delay pay and end with suspended account, they put you a classic reason like multiple account even though you don't.
My case is play games name palmon on adgate, I choose to do on zoombug website because I trap on their huge point pay back, but it end with they don't pay and delay then suspended at end result.
No roll back no reject notifications from advertising site like full quota, zoombug rip your money when they see your account processing pay huge points from advertising site,
on my case is delay pay 10 days each complete and end with zoombug rip when points fill to account.
- my case is around 15$ by only one tasks game like palmon games complete.
- account just start one games and did 15-17 survey and still end with ban in 29 days.
- it's one man business website so they don't have customer service, just AI live chat to self-service.
- this website do like this since first day to today, all benefits come from cheat members like this, how far.
- check review on Facebook group first before you start to do all tasks on this website.

Best regards
Jira

July 29, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for sharing your detailed feedback. We understand how disappointing and frustrating this has been for you, especially after spending time and effort to complete the offer you mentioned.
We want to assure you that we never withhold payments or suspend accounts without a valid reason. Every suspension is carefully reviewed to ensure it complies with both our Terms of Service and those of our partner providers. In your case, the suspension was applied after a thorough review confirmed that a violation had occurred. Please note that for an offer to be considered valid, all requirements must be met and the information provided must match the offer’s criteria.
An offer cannot be approved until it has been verified by the advertising partner working with the offer provider. This verification ensures that the points have been paid before they can be used for reward redemption. Before your account suspension, you had successfully earned a total of $13 from prior completions.
Once a reward is requested, the account undergoes a final review to confirm there are no violations or suspicious activities. We did not find any recent conversation from the email address you provided. If you have further questions or concerns, please contact our Support team using the email linked to your account. They will be happy to assist you and address your concerns.

Rated 1 out of 5 stars

Wasted time for nothing

Wasted time for nothing.
High-paying, but when cashing out your account gets suspended and it gets frozen. I‘d rather go other sites that pay low and don‘t have such strict rules for surveys. Grinded 16000 points and then waited 1 month to withdraw my balance (because my account got frozen) for them to tell me that my account is suspended for "bad quality“ answers.

June 25, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 2 out of 5 stars

I'm a panelist with zoombuck

I'm a panelist with zoombuck. On the 25/6/2025. I redeemed my first redemption with them after reaching minimum threshold. It's almost a month now. I didn't receive my reward, instead I received an email asking me if I enjoy my reward and 2nd email was to rate zoombuck on trust pilot. As for reward I didn't received it.

June 25, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

We’re sorry for any inconvenience caused by the delay in your reward delivery.
All rewards are sent to members' registered email addresses through our payment provider. According to our records, your reward has been successfully sent. Please check your spam or junk folder in case it was filtered there.
If you still can’t find it, feel free to reach out to our Support Team by clicking the "Chat" button on our Support page: https://support.zoombucks.com/en/.
We’ll be happy to assist you and ensure you receive your reward.

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