What is good : Quality, Price, Delivery time - I love this ! What is (unfortunally) VERY bad: If the shoes does not fit and you like to return: No answers to mails, no service how to return, i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered 2 pair of shoes which I returned them well within the 14 day period in fact within 2 days and I have confirmation from my local postal office that you have indeed received the return but... See more
I came across this site while looking for one particular pair of shoes, velour Mary Janes in pink, and very happy to have found them on zooode.com for less than half the price of other websites. When... See more
Company replied
Best online shop ever tried! The quality of the shoes I bought by Zooode were amazing, even better than the pictures showed me. Always a fast delivery and always a nice and imediate support by the Cus... See more
Company replied
Company details
- Shoe Store
- also in
- Clothing Store
- Formal Wear Store
- Men's Clothing Store
- Streetwear Store
- Youth Clothing Store
Written by the company
ZOOODE è un marchio della ZOITALY GROUP S.r.l. la cui mission è quella di offrire un'esperienza di shopping online semplice e alla portata di tutti. ZOOODE è il Tuo store online dei migliori brand a prezzi incredibili, specializzato nella vendita di scarpe, accessori ed abbigliamento dei più noti marchi internazionali selezionati.Operativo con grandissimo successo sui più importanti market place del panorama mondiale, venditore "Power Seller" Platinium/Gold con 100% di feedback positivi.
Contact info
A.B. Sabin n. 4, 76016, Margherita di Savoia, Italy
- (+39) 389 8756913 // (+39) 0883 654801
- info@zooode.com
- zooode.com
3.9
Great
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DO NOT PURCHASE SHOES from this…
DO NOT PURCHASE SHOES from this company. I purchase expensive Calvin Klein shoes from this company in winter to give them to my sister as a birthday present. She was able to wear them ONCE in the summer and then they fell apart. When I wanted to return the faulty item company representative explained to me that the return period has expired and when I mentioned that Under EU rules customer always have the right to a minimum 2-year guarantee at no cost. A staff member called Elena replied to me “Who assures me that the shoe has not suffered strong shocks? Then, I repeat, I cannot do anything about it.” I offered to send the shoes back for examination … A total nightmare ☹
July 4, 2018
Unprompted review
Reply from Zooode
Hello Liga, every time one of our customers is not satisfied we are enormously bitter. That said, we have simply applied the Amazon regulation that requires us to proceed with a refund or replacement within one month of purchase. Your purchase was made on February 9th and 3 months have passed. As we always do, we would not have had any problems with reimbursement or replacement, but 3 months later it becomes a problem. From personal experience, Amazon would not give you reason for this. In any case it is our care to contact you in private for further information. We are at your complete disposal.
Best online shop ever tried
Best online shop ever tried! The quality of the shoes I bought by Zooode were amazing, even better than the pictures showed me. Always a fast delivery and always a nice and imediate support by the Customer Care Department! I highly suggest to everybody!!! 5Stars for sure!
March 23, 2018
Unprompted review
Reply from Zooode
Thanx so much Sirjana! U re very kind and friendly! See u soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.