Windbreakers These jackets were bought as looked reliable and best quality. However within few time of wearing the jackets stitching came out of seams and then when other child wore his jacket couple... See more
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I was a little worried ordering from a small company that I hadn’t heard of, before my son asked for a coat from there. I needn’t have been, though. The reviews are genuine and my experience with Zoro... See more
Company replied
I have bought a number of Items from Zoron (Jackets, Windbreakers, Trousers and Tracksuit). The fit of the clothing is really good and the overall quality in comparison to the price is fantastic.... See more
I bought the reflective jacket and it's honestly the best thing I did for myself. Love the pattern, love how different colours show up under different kinds of light. The jacket arrived quick which is... See more
Company details
Written by the company
Zoron London is a menswear brand that originally specialised in hand painted, bandana and custom jeans. Due to increased demand, Zoron transitioned to producing full ready to wear collections which not only includes their renowned denim, but also jackets, cargos, tracksuits & accessories. We aim to deliver orders within the UK in three business days via Royal Mail. International orders are shipped via Royal Mail and take on average seven working days to arrive.
Contact info
United Kingdom
- zoronlondon.com
4.5
Excellent
224 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
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Ordered Sunday night arrived Tuesday…
Ordered Sunday night arrived Tuesday morning great quality
February 2, 2026
I got a large but the top feels like an…
I got a large but the top feels like an Medium and the bottom waist line starts to drop as I walk but the material is rather good ive been a big fan of zoron and waited months to cop this i was js hoping they be on point with the sizes but im still gna buy more from you guys as I respect the time and effort you put into your clothes 🙏🏾
January 29, 2026
Reply from Zoron London
Appreciate you taking the time to leave this review. We hear you on the sizing, fit can feel different depending on build and how the piece is cut.
If you’d reached out, we could’ve sorted a size exchange or worked something out for you. We always try to make sure people are happy with their order.
Reply from Zoron London
We’ve fully investigated this and we cannot link this review to any order or communication with our store. We also requested further information through Trustpilot to verify the experience, but the reviewer did not reply.
We take feedback seriously and always resolve genuine concerns directly with our customers. If this review relates to a real purchase, please email us with your order details so we can look into it properly and help.
Genuine, responsive company
I was a little worried ordering from a small company that I hadn’t heard of, before my son asked for a coat from there. I needn’t have been, though. The reviews are genuine and my experience with ZoronLondon was faultless. Delivery was quick, questions to customer service were answered promptly and efficiently and the quality of the product was excellent. Unfortunately, my son decided he didn’t like the fit, so I returned it and was reassured by customer service that I would have my money back quickly. Communication, service and products all first class. I’d have no hesitation ordering from here again.
December 9, 2025
Unprompted review
Reply from Zoron London
Thank you for taking the time to leave a review. We’re glad your experience with delivery, customer service, and product quality was positive. Although the fit wasn’t right in the end, we’re pleased the return process was straightforward. We’d be happy to welcome you back in the future.
Childish and shambolic customer service
I had a weird dispute with customer service, after I asked about delivery time. The following responses were so aggressive, unprofessional and unusually confrontational, this is proven by their passive-aggressive responses to other negative reviews in this section.
Their final message was sent at 12:23, I read it and accepted the.. rudeness and just ignored the person. Then 10 minutes later, they cancelled my order, without consent or even a request from me.
The cancellation was due to “them failing to meet my expectations” which I never stated. While a refund was processed, the situation escalated immediately rather than being resolved professionally. It is unfair as, they abused their right to cancellation by saying they did a review of our emails and they had the right to cancel, "due to not meeting my needs", but if that was the real reason; in a professional setting, it's more professional and fair to ask the (me) customer whether I want to cancel, rather than immediate escalation. There was no escalation or risk of it, as I read and accepted the companies response, and didn't respond.
I did express very vulgar frustration afterwards, which I really regret, but the cancellation occurred prior to that.
Please be aware that orders may be cancelled randomly, due to the company's unwillingness to engage in and endure basic customer service. Extremely disappointing experience and I stand by this. The company even desperately attempted to flag my reviews for defamation, which was obviously denied.
Just as a genuine warning to fellow customers, and this is not said lightly; PLEASE BE VERY, VERY CAUTIOUS!!! Would not recommend.
December 22, 2025
Unprompted review
Reply from Zoron London
For the record, this review relates to a single order that was cancelled prior to dispatch and refunded in full.
The order was cancelled following a review of the initial email correspondence regarding delivery timing. As clearly stated in our terms, we reserve the right to cancel any order before dispatch at our discretion. Customer consent is not required for this, and no goods were sent.
Following the cancellation, the customer sent multiple emails containing abusive, aggressive, and inappropriate language, including repeated swearing directed at our team. We do not tolerate communication of this nature under any circumstances.
The order was not cancelled “randomly,” nor was it cancelled out of spite. The decision was taken before dispatch to prevent further escalation and to close the matter cleanly, with the customer fully refunded and not left out of pocket.
We do not reinstate cancelled orders, and we do not continue transactions where professional communication has broken down. We stand by the actions taken in this case.
Amazing stuff
Amazing quality stuff! Bought a t shirt from Zoron London and wow! The quality was amazing. I will definitely be back to order more stuff!
December 12, 2025
Unprompted review
Quick delivery quality clothes affordable prices
Quick delivery very very good quality and affordable prices
November 25, 2025
The coat was lovely and amazing…
The coat was lovely and amazing quality, just a little too big for my son. We returned and they refunded immediately. Great communication. Thanks
November 1, 2025
Unprompted review
Reply from Zoron London
Thank you for your feedback. We’re pleased to hear you were happy with the quality of the coat and our service. It’s unfortunate the puffer jacket was a little too big for your son, but we’re glad the return and refund process went smoothly. We appreciate you sharing your experience.
5 stars
Delivery not delayed, jacket had great puff. Good material feels warm when wearing it too. Jacket came with no damage.
October 27, 2025
Reply from Zoron London
Thank you for your feedback. We’re glad your jacket arrived on time and you’re happy with the quality. We take pride in our puffer jackets actually being puffy with substantial fill to keep you warm - no pancake flat puffers round here!
zoron coat
the product is very good quality and was fast delivery and was overall a good process of buying and receiving it
October 27, 2025
Reply from Zoron London
Thank you for your review. We’re glad you were pleased with the quality of the puffer jacket and that your order arrived quickly. It’s great to hear the buying process was smooth from start to finish.
Reply from Zoron London
Glad the puffer jacket fits well and will keep you warm this winter. Thanks for your review.
Jacket is amazing
Jacket is amazing, fits well it’s warm and it also came in time.
Very impressed and satisfied
October 28, 2025
Unprompted review
Reply from Zoron London
Thank you for your review. We’re glad to hear the jacket met your expectations and arrived on time.
Son bought black windbreaker less than…
Son bought black windbreaker less than month ago. Both seems above waist line fraid and tearing. 70 pounds for jacket. From 1st wage packet .
Contacted Zoron. Told to send pictures. Their response. Oh easy fix take to dry cleaners and send us bill. So sell poor quality clothes. Expect you to pay for repair within a month. Disgusting behaviour. We shall spread the word to avoid. Rip off company
Now I've had a reply saying it was seems coming apart. Its actually the material around seem that's fraying and pulling g apart. If they had looked properly at pictures instead of assuming. That may of helped. I received a reply saying that this sometimes happens around pockets. The fraying no where near pocket. And would of thought at the price would be expected to last more than a month. My £7 Jeans from Asda last minimum months hard wearing possibly replacing the faulty goods with new. Now been informed som has had jacket less than two weeks. Only leave bad reviews when store plays down fault or customer
October 18, 2025
Unprompted review
Got coat for son
Got coat for son. He loved it. Price quality and delivery were excellent. Will buy from them again
March 4, 2025
Punctual, high quality & good fittings
Jeans came on time, and they fit me perfectly, really happy with the clothes
August 29, 2025
The best product
This is my second time to buy products from Zoron London. Everything real same as on picture. Very good quality ❤️❤️❤️✅✅
May 28, 2025
Reflectiveness
First of i blame myself n shipping for this, cus i picked a size too big and aint wanna change cus of customs charge. And took like 3 weeks to arrive.
Now when i got the product it looked all good, quality could be better for the price but wtv. The reflex lightning shown in the videos shine much more than in real life, otherwise good shi
April 28, 2025
Unprompted review
Reply from Zoron London
On the product page on the website, we do state that the windbreakers fit true to size and to pick your normal size unless you want a baggy fit. Also if you had contacted us prior to ordering we would have advised which size to order according to your height/build stats.
We do not have any control over how long it takes for Swedish customs to process the package. There was also a further delay as it took several days for you to pay your countries small import fee. This could have been minimised by tracking the package using the tracking number which is emailed once shipped.
In terms of the reflectiveness - as mentioned numerous times on the product page, to achieve full colour reflective pattern you need to film the jacket or take pictures with your phone camera flash ON. This is what we done in all of our promotional videos. You can do the same as it is very simple and will achieve the same result.
If you are able to send us a video of the windbreaker with your camera flash turned on and it does not show the colours, we will provide a full refund and you can keep the jacket - that is how confident we are that the product works as described.
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