Scam. Ordered drum sticks. Never shipped, no email communication, their phone number is not valid, and one of their emails says not valid and returns it to you, undeliverable. Scumbags
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I found your picture advertisement for the Yamaha RDP0F5RD Rydeen Drum Kit in Hot Red Item# RDP0F5RD extremely deceptive. When I ordered the set I assumed the picture represented the product I was re... See more
I ordered headphones online and got a call next day by a guy named Yosef and asked me to give him my birthdate. When I asked why he needed it, he said that his "IT Department" requested it. I replied... See more
I bought a headphone from Zorro Sound through walmart website and the product was defective.Headphones ear plug supposed to extened but it didnot.There were multiple wire with this but i did not find... See more
Company details
About Zorro Sounds
Information provided by various external sources
We understand music is the beat of your life, we just strive to keep up with every tempo change. At Zorro Sounds we’re always on the lookout for new devices and instruments to provide state-of-the-art products and facilitate the exploration to find your own artistic expression.
Contact info
1 West Englewood ave, 07631, Englewood, NJ, United States
- 877-464-7311
- enelio@zorrosounds.com
- zorrosounds.com
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This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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People also looked at
Box damaged
I ordered a snark tuner for my bass and when I received it the box was badly damaged. Like ripped which concerned me as to whether or not the product inside would be as well. I took a minute for it to turn on but it did , but I'm not sure how long it will last because the box was so badly damaged.
INSANE S&H for a "FREE" ITEM
When I saw that one of your "free" items had an $18+ shipping and handling charge, whereas similar weighted items S&H for FAR LESS, I really lost confidence in shopping with you.
Sold me a product that did not match description. Poor customer service.
Shipment did not match description. I ordered a 400$ Ludwig drum set pictures clearly showed Zindjian cymbals and an accessory pack both were not included. I called immediately and was told they had to contact their posting team and that I would get a call back by 6pm. They never returned my phone call. I even told the customer service agent that this was a gift for my child's birthday and I needed it resolved quickly. I feel it was false advertising. I received a drum set that would not have been my first color choice and had smaller drum dimensions because I choose the set they listed with the Zindjian cymbals and accessory pack. I've asked my husband to call them back and try to resolve because at this point i am way to upset about it. By the way this is day 5 waiting for them to return a call.
Tunner
They have outstanding service and they stand behind their product.
I never received my beats..
Supposively my item shipped on September 14th its September 27th and I haven't received my shipment
Great experience and the product was outstanding!
Excellent! Great experience and the product was wonderful!
Great customer service
A more detailed description of the product would have helped me make a better choice
Reliable and Great communication
I purchased a a guitar from them and got it in the mail. It worked for like 20 seconds and died. Send them and e-mail and they sent me a return label and I shipped the defective one back.
They sent me a replacement and it works great! Great experience, and they made sure I was happy with my purchase.
Superior/Awesome customer service & support!
Superior/Awesome customer service & support. I got my product right on time. I will most certainly buy from them again...
GOOD JOB!
VERY fast shipping, good prices and I would buy from them again.
Awesome!
I ordered a Snark Tuner and within they very same week it was delivered. Works great! The price was pretty hard to beat as well.
Great Customer Service, Price, and Shipping Time
Great Customer Service with friendly staff, Price, and Shipping Time
First buying experience
Did a great job. I will definately be looking at your website for further purchases.
Great price
Got 20% off the retail price. Shipped in time. Good experience.
Good communication and fast shipping
Good experience...they sent constant status updates thru the shipping process.
Awesome
This is one of the best transactions i ever made. Unbeatable price and they also threw in extras. Super fast shipping and item exactly as described. Bought the MXR Carbon Copy Delay and the price was $10 cheaper than anywhere else and they also threw in some fresh cables. Will be back!!
Good experience:
Site was easy to use. Shipping was prompt as stated, product arrived in good shape on time. Can't ask for more.
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