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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality, unique designs, and positive messages. Many consumers are particularly impressed with the exceptional customer service, noting the team's friendliness, helpfulness, and quick resolution of issues, even when dealing with lost or damaged orders. The ordering process is frequently described as easy, and the delivery service is often noted for its timeliness and efficiency. However, some customers also noted occasional issues with delivery, including lost packages or incorrect addresses, which the company promptly resolved. A few people mentioned receiving products that didn't meet their quality expectations or had sizing issues, such as watch bands being too wide or bracelets being too tight.

What people talk about most

Product

People report positive experiences with product, often praising the quality, designs, and comfort of items... See more

Customer service

Consumers consistently report positive experiences with customer service. Many praise the quick and efficient... See more

Order

Reviewers mention positive feedback about order. Customers frequently praise the company for quickly... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been going through a tough part of my life over the last year. After buying a few other Motivational products, I started seeing ads for Zox. I got curious and checked out the website. I love the... See more

Rated 5 out of 5 stars

A large package containing gifts for my family went missing from my porch just days before Christmas! USPS told me to file a police report. ZOX replaced the order and shipped it immediately. When I th... See more

Rated 5 out of 5 stars

I was gifted a ZOX bracelet by my eldest daughter and love it. However at first could not get the Bible verses to pop up on my Android phone. I reached out for help on the website and following their... See more

Rated 5 out of 5 stars

I had an issue with USPS losing my order. I contacted ZOX and received a response in less than a day. I didn't ask for a refund or a reorder, I really just wanted to let them know that with the curren... See more


Company details

  1. Beauty & Well-being

Written by the company

Zox Are Exquisitely Curated, Incredibly Comfortable Works Of Art For Your Wrist. They're Part Of A Very Rare Set That's Individually Numbered And Never Reproduced. That's Right Friend, You Just Found It: Your New Favorite Wristband.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Awesome bracelets and all

Awesome bracelets i have a few of them now all incredible quality and still look brand new even after months of use on most of them i have they have awesome customer service as well if ever need there help :)

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

I’m a return customer

I’m a return customer, many times over now, and I appreciate the customer service and community so much! Those things are what make Zox more than just inspirational bracelets 🫶🏼

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great products. Great people.

Not only does Zox sell lovely items (bracelets, backpacks, charms, etc.), their staff is top-notch and willing to help make sure you are a satisfied customer. I have been a member for MANY years and will continue to be so. They stand behind their products and go that extra mile which is so rare these days.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Love Zox!

I have ordered MANY bracelets for myself and some for friends. They are beautifully made artistically as well as the amazing and heartfelt phrases inside and the card. All of mine have specific meaning from past to present to future for me. I refer them to so many people. If there is ever a problem, the customer service is top notch.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Zox went way above the average for…

Zox went way above the average for customer service, My package was stolen and zox replaced the entire order free of charge. I’m so thankful and grateful for the people from zox and their incredible bracelets. Thank you guys so much!

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Fixed problem with ease!!

I ordered the wrong product as a first time shopper. They helped me get the Bible brackets I wanted. Treated me extremely graciously. This company is a solid group that will be a return to as a shopper. Well done ZO!!

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

I am new to Zok and its products

I am new to Zok and its products. Shipping is timely and good. Quick response on addressing issues in customer service in less a day, this is great. Holidays is stressful enough and having shipping issues goes in top of that. ZOX customer service is top notch. Issues are addressed and resolved fairly quick. Very satisfied with this company and I love their products.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Best company ever!

I've ordered several bracelets for myself, my kids, family, and friends. They're not only great quality and beautiful, but having scripture at your fingertips is such a blessing! This is one of the best companies I've ever ordered from. I had an issue with a bracelet that didn't get delivered to my Aunt. It wasn't an error made by Zox, but the delivery company error, and Zox fixed it by sending another bracelet at no cost to me. No company does that! Any other company would tell you to take it up with the delivery company. Not Zox. That just shows how truly upstanding their company is and nowadays that doesn't happen anymore. I will definitely be a customer for life and recommend them to everyone! Thank you Zox! You guys are wonderful!

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Fast customer care

Fast, super customer care! Went above and beyond expectations. I screwed up my order, and Zox made everything better.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Love Zox and their customer service

Love their product and when one of my packages got lost in transit (not the fault of zox) they promptly resolved my issue and got new bracelets out to me at no extra cost to me!

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

ZOX puts people first!

A large package containing gifts for my family went missing from my porch just days before Christmas! USPS told me to file a police report. ZOX replaced the order and shipped it immediately. When I thought all hope was lost (especially in humanity), ZOX showed empathy and love. They support their customers and put people first. That's an unbeatable business model.

December 20, 2025
Unprompted review

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