Never buy ANYTHING from Zulily that is not a brand you know and trust. Their products that come from China or unknown suppliers are never as described or pictured. For example, I gave Zulily another c... See more
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Review summary
Created with AI, based on recent reviews
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I ordered 2 different items from Zulliy in late JUly and early august of 2025. After a month of telling me there were logitics issues but they were still going to deliver they finally cancelled.... See more
Deceptive. I bought two pairs of Ray Ban sunglasses, both advertised as "one size." Upon receipt, the men's sunglasses were a small width and the women's were a very large width. The women's were for... See more
I wish I read Trust Pilot before I used Zulily. I ordered a dress three weeks ago, it just arrived today. It is the most horrible material and the fact that it doesn't fit makes no difference. No o... See more
2.2
Poor
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 1 week
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Waiting on refund; no phone # to speak to a human
I have not received a refund for the pairs of shoes I sent back prior to this purchase.
I eventually received a refund a few weeks later.
October 14, 2025
Bad quality
Bad quality. I ordered a pair of boots and they came inside the box without proper packaging. I cannot return it because it was a final sale.
October 15, 2025
Ordered on 10-1-2025, received on 10-28-2025
Never received an order for 3 polo shirts. I explained and attached the payment record, but I had to do that twice to get the order processed. One of the shirts was no longer available, but it was refunded immediately upon the order of the other two shirts, which have arrived with no issues.
October 1, 2025
Received a damaged item and have been…
Received a damaged item and have been trying to get support for the past 3 days unsuccessfully
October 15, 2025
I really liked the bedspread but when I…
I really liked the bedspread but when I washed it the color faded.
October 15, 2025
Shoes arrived quickly!Good price!
October 15, 2025
Did not receive my order!
October 15, 2025
It was very easy to purchase and got…
It was very easy to purchase and got the product on time. I would order again when I find some thing I like.
October 15, 2025
I made an order thinking the pricing…
I made an order thinking the pricing was too good to be true, but a few days later, two packages showed up at the door with all the goods. Thank you.
October 15, 2025
The Birkenstock shoes I ordered for my…
The Birkenstock shoes I ordered for my son came fast and looked exactly as I hoped!
October 14, 2025
I’ve used this site for many years
I’ve used this site for many years. Always great deals on brands I like. Only issue recently is shipping. Too long from some vendors. Felt like it wasn’t going to deliver.
October 14, 2025
Nice lightweight blanket!
Item received was as described and pictured; lovely color and blanket was lightweight. The feel is soft and luxurious. Washed and dried nicely.
October 14, 2025
The product I already knew I wanted
The product I already knew I wanted, at the best price I had ever seen.
October 14, 2025
i have NOT received my orders from…
i have NOT received my orders from AUGUST and would like a full refund.
order # 4848990-p
and
order # 4848745-p
neither arrived and never even made it to UPS.
September 22, 2025
Finally, Zulily is back again
I was happy to see Zu back again, the special and quality brands made it a pleasure to shop.
October 14, 2025
Sent wrong gender for a final sale…
Sent wrong gender for a final sale purchase. Unresponsive customer service. Shop elsewhere please.
October 14, 2025
Your company’s inability to cancel…
Your company’s inability to cancel orders once made is unacceptable. I will never use or recommend your platform again.
October 14, 2025
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