I have used an email specifically ONLY for this online store. Now I am getting personalized phishing emails using the personal information I provided to scam me into submitting passwords and scam m... See more
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See what reviewers are saying
Items delivered where low quality level. Impossible to obtain from Zuzu customer service a return address. My request to send back items had been rejected by e mail. Be very careful with this team as... See more
FAKE FAKE FAKE Ordered 200 Pokemon cards for CHF 32. First they never delivered the cards and after complainings they said they would send me tracking number, so cards arrived with c. 1 month delay,... See more
Watch out!!! Not trusted web shop pretending to be located in Switzerland but, in fact, operating from Asia with enormous delivery time. I have placed the order - toy for a birthday- on august 6 and i... See more
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Received my order fast!great products…
Received my order fast!great products and very good communication!ordered three times and will order again! Thanks zuzu team
Great options to choose from
Great options to choose from! Delivery was on time. Will defo be shopping again 👍🏻
Great service and products!
Really happy with my interaction using this website. Will be back for more and would recommend to everyone.
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