Regular customer of dhruba tea from bardhaman.. unable to buy due to lockdown from lalbazar shop..very good alternative to buy from home and that too without standing in queue for long time..wonderful... See more
Company replied
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See what reviewers are saying
I am from Durgapur, ordered online Darjeeing leaf Tea(1000/- kg),today on receiving the consignment,prepared( in bone china tea pot) & consumed both of us. Really I found the meaning of Zyanna (gif... See more
Excellent service 👌 Payment system also trustworthy! I never thought my parcel will come so soon.Regarding quality of Tea, Dhruba is continuing his legacy I have had from young age to my retired life... See more
Delivery took long time, might be due to Covid situation, We ordered Fannings 1500(rs) KG price variety, the flavor of the tea was not as expected, hope the correct stock of leaf we have chos... See more
Company replied
Company details
Written by the company
ZYANNA is a premier online store that started in 2019 in India and has expanded to the United States and Canada in 2023. The company offers the finest quality Darjeeling tea, Assam tea, and Dooars tea to consumers across India and worldwide. Headquartered in Kolkata, which is the hub of tea producers from Darjeeling, Assam, and Dooars, ZYANNA has partnered with esteemed tea garden owners to directly sell their products online. ZYANNA's dedication to delivering the finest teas extends beyond online sales. The company is dedicated to promoting the rich heritage and flavors of Indian teas, as well as engaging with tea enthusiasts through virtual tea tastings and sharing insights about the tea industry. As a socially responsible business, we are committed to supporting the local tea communities and promoting sustainable and ethical tea production practices. The company works closely with tea producers, ensuring fair prices for their products and participating in community development projects that contribute to the well-being of tea workers and their families. To ensure the quality and authenticity of its teas, We source directly from the tea gardens and follows stringent quality control measures. The company provides detailed information about the origin, processing, and tasting notes of each tea, empowering its customers to make informed choices and appreciate the unique characteristics of Darjeeling tea.
Contact info
144/1 Narasingha Dutta Road, 711101, Howrah, India
- +919007523900
- contact@zyanna.com
- zyanna.com
I am pleasantly impressed by your…
I am pleasantly impressed by your timely delivery and for excellent packaging. This has been my maiden purchase fm u. Wish to buy also in future.
September 16, 2020
Unprompted review
Some item was missing in the delivery…
Some item was missing in the delivery although payment was done;if I overlooked,it would be my loss;also there was harassment bcaz of waste of time n energy;it was also found that my comments in their Facebook page was deleted by them without the courtesy to intimate me. The good side is on my complaint, they took action promptly; hope next time will have better experience.
September 15, 2020
Unprompted review
Excellent quality tea with nice…
Excellent quality tea with nice tracking via WhatsApp too. Happy to order always.
September 14, 2020
Unprompted review
Please to be more prompt and less…
Please to be more prompt and less taking time for delivering the items.
September 12, 2020
Unprompted review
Good Product
September 11, 2020
Unprompted review
Excellent service and superb quality
September 11, 2020
Unprompted review
Prompt delivery.Ordered on 5th Sept and received on 9th
Ordered on 5th Sept and received today on 8th Sept at Garia (Kol-84).
Good packing. Tea pkt not yet opened. Expect to be of good quality.
September 8, 2020
Unprompted review
Very Good Packing
Very Good Packing. Ordered on 28th August,got it delivered on 7th Sept at Chennai. Have been using dhruba tea for the past 10 years. Excited that it's delivered all over India. If you are ardent Tea lover go for Dhruba and their tie up with Zyana is good for packing and courier
September 7, 2020
Unprompted review
Service is poor
Took prolonged delivery time to deliver in Kolkata! Status of order need to be updated regularly. I got update only after contacting online.
September 6, 2020
Unprompted review
Very good and prompt service
August 28, 2020
Unprompted review
Good tracking system post ordering
Good tracking system post ordering. Regular communication in regards to thr the order & despatch status. Courier person's name , no given for tracking. Also get a call wheather I hv rec'd the package or not. It's a really a good service rather customer delighted services.
August 27, 2020
Unprompted review
I did not receive the product yet
I did not receive the product yet. I only got a message saying order is out for delivery but did not get any call or no one came to my place for delivering. A while ago I got a message saying the order is delivered but I never got the order. Please deliver the product ASAP or refund my amount.
August 27, 2020
Unprompted review
Very poor quality of tea
Very poor quality of tea, I was disappointed to buy these products, actually I bought 400 kg of Darjeeling fanisns but quality is very much poor,no more flavour is found.
August 26, 2020
Unprompted review
Reply from ZYANNA® India
Sorry for the inconvenience. Our team will contact you tomorrow and will replace it with new one
Overall service is good
Overall service is good, well packed and deliver the same as per your stipulated time. Still I don't open the package.
August 26, 2020
Unprompted review
Reply from ZYANNA® India
Thank your for your feedback
10 days for delivery at Delhi a bit…
10 days for delivery at Delhi a bit higher side, try to minimise it
August 24, 2020
Unprompted review
Reply from ZYANNA® India
Thank your for your feedback. We are trying to reduce the time of processing. We need 3 working days time to process an d dispatch. But due to several lockdown with the week days and restriction on total manpower, we are getting delayed. We are trying to overcome this as soon as possible
AWESOME
AWESOME. Thanks a lot. Quick service provided inspite of COVID 19 and Lock down. Hats off.
August 22, 2020
Unprompted review
Reply from ZYANNA® India
Thank your for your feedback.
thanks for supply in stipulated time.
August 21, 2020
Unprompted review
Reply from ZYANNA® India
Thank your for your feedback.
Great 👍 good service delivered tea on…
Great 👍 good service delivered tea on time and nicely packed. Thanks for your service .
August 20, 2020
Unprompted review
Reply from ZYANNA® India
Thank your for your feedback.
i am regular useer of Dhurva Tea and…
i am regular useer of Dhurva Tea and during the lockdown u r delivering home.u r doing good job
August 20, 2020
Unprompted review
Reply from ZYANNA® India
Thank your for your feedback.
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