the staff are very helpful when they eventually get to you all the cars they sell are sh** 2 of my friends bought a car from there and it broke within 1 week i purchased a car from there aswell after 3 weeks my car died i do have the carlife insurance for 2 years which is not worth the paper it is written on as they wouldnt cover repairs of my car total waste of money buying from them and the carlife insurance DO NOT USE OR BUY THE RUBBISH THEY SELL