My first order came and charged
My first order came and charged - we paid and we cancelled future orders it’s expensive and don’t think it’s doing any more than regular vitamins so why spend $$ xtra money $40-$80 a month .. they shipped even after we cancelled we refused the package so it went back to them and they charged us $114 .20 on our credit card
Email wrote several messages nothing is positive honoring our request called #833-749-1103 no Response
CANCEL credit card is all you can do so they stop charging but now we have to change cable other monthly bills set big inconvenience … I’d say a sham company don’t start with them you can’t get out cha Ching for big money …. Sally and nelson
Reply from First Day
Hi Sally and Nelson,
We’re so sorry for the trouble and completely understand how frustrating this experience must have been.
Your feedback is important, and we appreciate you taking the time to share it. From what we saw, your order was processed on May 28 and shipped before your cancellation request reached us on May 29.
We're truly sorry for the timing and inconvenience this caused.
That said, we’ve issued a full refund and shared all the details via follow-up email. If there's anything still unclear or if we can assist further, we’re just a message away.
Thank you again for bringing this to our attention — we’re always working to improve and make things right.