JA

Jaroslaw

United Kingdom

Reviews

Review of Oponeo

Rated 1 out of 5 stars

Stay away

Stay away from this company. You lie and change facts, yes I waited two weeks for shipping to the address because in your opinion it was bad weather (LOL). The delivery did not come to fruition because the workshop indicated by you ended the activity! (you should know about it) and not recommend it.
After this fact I gave my home address at your request. I waited the next week and nothing. My mails and calls to you have been ignored by you. I just started the PayPal case and it helped me recover my money

March 24, 2018
Unprompted review

Review of Oponeo

Rated 1 out of 5 stars

Stay away from this company

Stay away from this company . Never again ! Almost one month waiting for tires.No answers to emails.During the telephone conversations, a promise without coverage.A disrespectful attitude to the client.Returning money after claiming PayPal

Trzymaj się z dala od tej firmy. Nigdy więcej ! Prawie miesiąc czekania na opony. Brak odpowiedzi na e-maile. Podczas rozmów telefonicznych obietnica bez pokrycia. Lekceważący stosunek do klienta. Zwrot pieniędzy po odebraniu PayPal

March 17, 2018
Unprompted review

Reply from Oponeo

Dear Customer,

Thank you for expressing your opinion regarding the purchase made in our online store. The delay in delivery of your order was due to the termination of activity of the assembly station to which the product was sent. Upon notification on the irregularities in the delivery, we took the appropriate steps in order to clarify the situation. You were offered a shipment of the replacement order, however, you opted for a refund. The full refund was granted to you. We would like to apologize for any inconvenience caused. Let us express the our hope that this one time situation will not affect your opinion about our company. Should you have any questions, please contact our Customer Service Department.

Yours Faithfully,
OPONEO Team