The box that my order came in was…
The box that my order came in was destroyed with a hole in it, but still, the items were packed separately so I suppose that didn't matter so much.
What bothers me is that one of the items I ordered was a wallet that looked like it has already been used, or just poorly made. The color looked faded, there were a few stains on it, and the glue leaked from the zipper at one spot. I wouldn't complain if it was a few $ wallet from eBay, but if I paid 209 DKK for it, then I expected some quality, and therefore I sent them an e-mail with photos of the package and the wallet, and wrote that I would like to return it and get a refund for it, but I didn't want to pay 49 DKK for the shiping, because it was not my fault that I received a defect item.
That was 3 weeks ago, and shortly after I sent the e-mail, they canceled my payment, so I tought that they would answer and do something about the whole thing, but NO...today, after 3 weeks, without answering to my e-mail, they just took the money for the whole order again, from my account, probably hoping that I wouldn't notice?!?