MS

Maureen Seddon

United Kingdom

Reviews

Review of Dibor

Rated 3 out of 5 stars

Products were good but unfortunately…

Products were good but unfortunately not wide enough for our doors so I should have checked first. The delivery time was much longer than expected as the advert Sid could be delivered next day if ordered before lunchtime. So disappointed as have had excellent products and delivery in the past

February 2, 2026

Reply from Dibor

Thank you for your feedback. I’m very sorry to hear that the draft excluder wasn’t the right size for your door and that the delivery arrived a day later than expected on this occasion. Please accept our apologies for the disappointment, I hope this won't deter you from shopping with us again in the future.

Review of Ninepine

Rated 5 out of 5 stars

All items of clothing I’ve bought from…

All items of clothing I’ve bought from Ninepine fits well, looks great and are excellent quality. The customer service is brilliant, would definitely recommend them,

January 10, 2026
Unprompted review

Reply from Ninepine

Hey Maureen, thank you! It means a lot to hear that you’re enjoying the fit, look, and quality of your ninepine pieces. We’re also delighted that you’ve had such a positive experience with our customer care team. Your recommendation truly means the world to us :)

Review of Varley

Rated 3 out of 5 stars

Box was badly wrapped and clothes felt…

Box was badly wrapped and clothes felt damp inside
Barley contacted me very quickly and offered a replacement or partial refund
Very polite and sympathetic and definitely recommend customer care and experience with Varley was excellent
The issue happened with courier and Not Varley

December 2, 2025

Reply from Varley

Hello,

Thank you for sharing your experience with us. I’m sorry that your package arrived in this condition. We will be in contact with the shipping carrier to inform them of this mishap and to raise the conversation regarding our packaging. A member of our team has contacted you to resolve this issue. We appreciate your grace throughout this process.

Review of DPD UK

Review of Cuddlr

Review of Bettys

Rated 5 out of 5 stars

Excellent service from salesman at the…

Excellent service from salesman at the other end of the phone
He was so knowledgeable, gave suggestions and thankfully advised me how to use my phone to pay the bill!
Really great service and delivered when it was supposed to
The cakes were as always gorgeous!

April 19, 2024

Reply from Bettys

That's lovely to hear, thank you.

Review of Flowers.ie

Rated 1 out of 5 stars

I ordered flowers for my 96 year old…

I ordered flowers for my 96 year old mother on the 1st April and they were due to be delivered 15 th April
Order confirmed and accepted
The day before, ie today 14 th I receive an email telling me it’s out of area and can’t be delivered until 20th!!!!
What kind of company is this?
Do very disappointed
Would definitely not be using them again and would advise anybody else to consider using them

April 14, 2022

Review of Bettys

Review of DPD UK

Review of DPD UK

Review of Lakeland

Review of Lazy Flora

Rated 2 out of 5 stars

Quite disappointed with the plants that…

Quite disappointed with the plants that had arrived
I understood delays with order and that was fine especially continual updates. However a lot of the plants arrived either out of their containers, broken or some with no labels. In some boxes it was like a free for all with mixed plants

May 20, 2020
Unprompted review

Reply from Lazy Flora

Hi Maureen, thank you for taking the time to write a review for us on Trustpilot.
I'm so sorry to hear some of your veg/herb plants arrived damaged and out of their containers. This is not the norm for us at all as we do pack everything carefully, and have also worked closely with our courier to ensure all Lazy Flora deliveries arrive safely to your doorstep.

We always want to know right away if anything arrives in poor condition, and will replace anything that arrives broken or damaged. Our customer service team has now sent you an email about this to get some more details, and we can arrange for some more plants to be sent out to you.