AM

Ana Martinez

Germany

Reviews

Review of FYTOO


Rated 5 out of 5 stars

Really great experience

Really great experience, the glasses were delivered quite quick, and packed really good, to avoid any damage. The prescription is as submitted. Great option to get your glasses if you have a constant prescription (or you know your prescription).

Glasses and frames come with warranty, haven't had to use it yet (and hopefully will not needed), but knowing it has

October 28, 2025

Reply from FYTOO

Your kind comments are like sunshine to us! Each pair of glasses goes through very strict quality control before being sent out to ensure that our customers receive a satisfactory product. We believe that every new customer who tries Fytoo will become our regular customer. We'd appreciate it if you could recommend Fytoo to a close family member or friend!
Thanks again for your love of Fytoo! ☺

Review of Panda Tierversicherung


Rated 1 out of 5 stars

They don't even deserve a Star...worst insurance ever!

Update: what you state in your response is not true, however the claims were done for something he has never been checked for in the past, and even there are claims that you just rejected that was resulting from a playing accident. I didn’t make any claims in 18 months, the moment I made a claim, you came with all this bull of stuff. You did take my money properly during 18 months without saying anything, and on top of that and lost money to Element getting out of business and had to pay twice the quarterly payment and that has not been reimbursed yet. So on top that you lie and you misinform people and refuse claims for the sake of it, you made a lot of people lose money on top with Elemenet.

I asked in one of my many communications for the legal based for you: 1) cancelling the contract and 2)not honoring claims done before the contract was ended, and here I am many weeks later, still waiting for your answers.

My advise continues to be the same, spare using this insurance company, they will refuse and reject everything possible, instead open a savings account and what you should have pay this people put it there and then you can use the money to pay for fur furry family member. They will take your money and then don’t cover for anything. Spare the headaches and don’t trust them with the care of your furry family members, Because for usethey are family for Panda is just an extra number for their business. And for sure they don’t deserve the trust to care for a family member.
————

They don't even deserve a star, but you need to have at least one to make a review. Worst insurance ever, besides the whole Element insolvency situation, where it will take years to get our money back, they cancel contracts when claims start to come their way.

They take your money monthly/qusrterly very happy and flowless, the moment you make a claim, they start looking for the 7 mistakes to avoid paying it. They even cancelled my contract and did not paid anything, even a claim that was resulting of an accident (nothing to do with breed, preexisting conditions, anything like that).

After contract is cancelled, they just cancel pending claims, even if they were submitted before the cancelation.

Make yourself a favor, set the money you would pay them on the side, and with that you can use it as needed, they will reject all claims possible and will cancel your contract if you become too expensive. Save the headache, and just save the money by yourself. I selected a random rate, because my dog was insured since 2024 with them, and they cancelled my contract Q4 2025

January 31, 2025

Reply from Panda Tierversicherung

Hello, dear Ms. Martinez!
Thank you very much for your review. We are truly sorry to hear that you are upset. Without going into the specifics of your individual case out of respect for your privacy we would like to clarify the following general point:
Our acceptance policy clearly states that pets must have been healthy within the six months prior to the start of the insurance. This question is explicitly asked during the application process, and we clearly inform our customers that it must be answered truthfully.
If it is later determined that the pet was knowingly not healthy within those six months before the start of the policy, this entitles the insurer to withdraw from the contract.
We kindly ask for your understanding and wish you all the best.
Best regards,
Your PANDA Service Team

Review of Opodo


Rated 1 out of 5 stars

They are the worst and they lied about 60sec waiting time on phone…

They are the worst and they lied when saying that you will not wait more than 60 seconds to talk to someone, I am trying to get rid of the prime, which I did not noticed I agree with it, I got charged, of course they will not reimbursed and not answer the phone, waited for 1 hr in the phone with the music and the announcements they have but no human to talk to. don't used them, they are not good.

August 13, 2024
Unprompted review

Reply from Opodo

Hi Ana,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,
Vicky
Customer Care Team

Review of Remitly


Rated 3 out of 5 stars

Remitly works well and is easy

Remitly works well, the app and website are easy to use, however the fee is higher than most companies sending money and for my country the banks have very low limits which makes the fee even worst.

I like Remitly but would like to see a lower fee and a higher limit with the banks I use in Guatemala, if that happens, I will increase the number of stars in the review.

December 30, 2022
Unprompted review

Review of Azimo


Rated 3 out of 5 stars

Great app still some tech issues for some countries

I really like azimo, in general is quite easy to use and straightforward, however I am giving 3 stars because there is an issue with the number of digits allowed for a bank account when transferring to Promerica in Guatemala, and because the number of digits is shorter than the actual bank account number it ALWAYS requires an offline communication to confirm the number and then a reminder that I need to fix the bank account number but no solution is giving to the actual issue and it is irritating to receive the reminder when I have flagged this issue since last year, until this is fixed, then the grade will be higher because it is quite annoying.

This issue got some transactions returned and cost me the fee, I got a voucher for to free of charge transfer but I have paid more than 2 transactions that did not happen due to this issue .

February 21, 2021

Reply from Azimo

Dear Ana,

Thank you for reviewing Azimo and for your very constructive feedback.

We're delighted that you like our service and we have forwarded your suggestions to the relevant team.

We're constantly working on improving our service. Thank you for helping us in it. We really appreciate your opinion.

Kind regards,
Justyna from Azimo Customer Support