PF

Peter Fox

United Kingdom

Reviews

Review of Grundfos


Rated 1 out of 5 stars

Want to see if I can buy spare plug to…

Want to see if I can buy spare plug to fit there Alpha 2 auto detect .tried filling out their form on website which said failed try later,an hour of trying I gave up found phone no for head office after ringing and pressing relevant buttons was told info available on web site Good bye.
Correct I will not not be back for your products
Peter F

September 10, 2025
Unprompted review

Reply from Grundfos

Hi Peter,
Thank you for your feedback.
We are sorry to hear about your experience, it is not the level of service we aim to provide. We would like to understand more and see how we can help; you are welcome to call at (+44) 1525 85 00 00.
We’d also like to clarify that the spare plug you are referring to is not a Grundfos-manufactured product. While we aim to support all users of our pumps, accessories not made by Grundfos may not be listed or supported through our standard channels. Nonetheless, your experience has been shared with our support team so we can improve how we assist customers in similar situations.
Thank you very much.
Kind regards, Amalie

Review of Plants4Presents


Rated 5 out of 5 stars

Well packaged and on opening the parcel…

Well packaged and on opening the parcel a wonderful healthy plant thank you to the team at plants for presents

May 27, 2022

Reply from Plants4Presents

Dear Peter, thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents