Mr William br Griffiths

United Kingdom

Reviews

Review of John Lewis


Rated 1 out of 5 stars

Poor service from John Lewis

I have recently purchased some perfume from John Lewis online service.
I paid £114 for Zen perfume and got the email saying ready for collection.
Evri was the delivery company. When I showed them my email confirmation I was handed an envelope of broken glass. Very disappointed, no inner bubble packaging.
I then contacted customer service at John Lewis and explained the situation. The lady was rude and unprofessional. The web chat explained wait 14days for refund. Because we refused to accept the damage parcel, despite photographic evidence John Lewis have continued to delay our refund.
Do not use this Company, very poor service.

June 21, 2025
Unprompted review

Review of Grundfos


Rated 1 out of 5 stars

Grundfos pump

I purchased a Grundfos pump from a local distributor.
It has stopped working and my Klargster septic is full.
I have had to call out a septic tank company to empty my unit.
It is in warranty and still waiting for TNT paperwork after three days .
I am beginning to doubt the professional service and the name of Grundfos. Paying a lot of money for a pump and getting poor service . Unfortunately I have had to purchase another pump which was not Grundfos. 😕😕

April 23, 2025
Unprompted review

Reply from Grundfos

Thank you for sharing your experience and bringing this to our attention.
To better assist you, could you please provide us with the following details:
1. The specific model of the Grundfos pump you purchased.
2. Any contact details or reference numbers related to your communication with our support team or the distributor.
We understand the urgency of your situation, especially with your Klargster septic system being affected. Our goal is to resolve this matter as quickly as possible. Please email us at grundfos-uk@sales.grundfos.com with the requested information, and we will expedite the process to ensure you receive the necessary support.
We appreciate your patience and understanding, and we are committed to restoring your confidence in Grundfos.
Best wishes, Maria

Review of The AA Breakdown Cover


Rated 5 out of 5 stars

AA review SAM

I called the AA operator and was informed immediately that a van would be coming soon. I then received a call from Sam.
He was extremely helpful and soon had my vehicle fixed. I am impressed with the AA.
Thank you and that’s why I’m a happy to subscribe to the membership.

February 26, 2025

Review of Premium Credit