0800 HomeFix Ltd Reviews 1,682

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

We would just like to say, Luke was amazing! A methodical assessment, quickly identifying the issue and resolving in quick time. Clean and tidy work with no dramas to worry about after. We have... See more

Rated 4 out of 5 stars

I had 2 visits altogether on successive days, and both men who came were friendly, polite and efficient. The main problem was fixed on the second visit - not cheap, but all the equipment was brought t... See more

Rated 5 out of 5 stars

It was extremely easy to book an appointment and process was seamless and assistant will to support. Plumber Sean Allan arrived on time and was extremely helpful and very informative. Job was very tho... See more

Rated 5 out of 5 stars

Charlie was phenomenal. His assessed my bathroom tap situation really quickly. Since it needed to be replaced, he popped out to get the parts in a very speedy trip and then carried out the necessary w... See more

Company details

  1. Boiler and Heating Service

Written by the company

Welcome to 0800 Homefix your local handy tradespeople! Same day emergency repairs from your local experts. Covering Plumbing, Heating and Handyman Services at competitive prices our aim always is to build strong relationships with our customers built on good quality workmanship, reliability and fast response times! We offer a wide range of services including; service & maintenance boiler breakdowns & repairs competitive new boiler and central heating installation prices handyman services plumbing repairs We look forward to receiving your call. Yours Gratefully, 0800 Homefix 'Just call our name'


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service from Elliot

Elliot quickly identified the issue, went to get the right parts and had our toilet fixed within a couple of hours. He was lovely to deal with and professional throughout - highly recommended!

April 7, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your great feedback! We’re pleased Elliot was able to quickly resolve the issue and provide such professional service. We’ll be sure to pass this on to him!

Rated 5 out of 5 stars

Jackson was on time very polite very…

Jackson was on time very polite very professional. Explain what he was doing. Explained how the shower works once finished tidied up behind himself was a good all round professional person.

April 7, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your kind feedback! We’re glad to hear Jackson provided a professional, polite service and kept everything clean and tidy. We’ll be sure to pass this on to him!

Rated 5 out of 5 stars

Nice guys

Nice guys. Quick fix, very efficient and professional

April 7, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thanks a lot for your amazing feedback!

Rated 5 out of 5 stars

Wonderful service from Elliott

Wonderful service from Elliott, what a lovely man. Efficient, helpful and a great result

April 6, 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Thanks a lot for your amazing feedback!

Rated 5 out of 5 stars

Brilliant service

Very quick and professional service. The engineer, James Turner carried out the job quickly and to a very high standard. Arrived when he said he would
On a bank holiday. Can not fault him. Absolutely brilliant.

April 6, 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Thank you for the great feedback! We’re delighted to hear you were happy with the quick, professional service and that James delivered such a high standard.

Rated 1 out of 5 stars

Absolutely rubbish, avoid

Our heating and hot water went down and we needed an urgent fix. 0800 sent a plumber who replaced the boiler, but despite several follow up visits this didn’t fix the problem. The company then sent an engineer (“our top guy”) who replaced the hot water tank as well.

When our regular plumber came to service the boiler he shut the boiler down immediately as the work done didn’t meet gas safety standards. Nor had 0800 registered the work with Gas Safe, which is basic, standard industry practice.

0800 initially said they wouldn’t do anything. Only after I got Gas Safe involved did 0800 agree to fix their sub standard and potentially dangerous work. This took multiple visits over three weeks. The first work still didn’t meet safety standards and had to be redone. Over a year later we are still having to repair sub standard work at our own expense.

Despite the fact that the original work had been potentially dangerous and the huge disruption caused 0800 refused to pay any compensation.

Appalling experience.

April 6, 2025
Unprompted review
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Reply from 0800 HomeFix Ltd

We’re sorry to hear about your continued frustration. This matter was fully investigated at the time, and our team carried out multiple visits to address the issues raised, ensuring all work met the necessary safety standards.

We engaged with the relevant regulatory bodies as required, and all necessary remedial actions were completed. While we understand you remain dissatisfied, we do not agree with the suggestion that the situation was left unaddressed or unsafe once our team intervened, and no compensation is being offered.

Rated 3 out of 5 stars

very good turning up as needed a pipe…

very good turning up as needed a pipe fixing .concerned about price as only their an hour. have raised concerns with company waiting for reply .

April 2, 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Thank you for your feedback. We’re glad to hear you were happy with the service and prompt attendance. We understand your concerns about pricing and want to reassure you that we’re currently looking into this for you.

Rated 5 out of 5 stars

Boiler replacement.

Lee Duggan was very friendly and efficient. His workmanship was of a very high standard, including the pipework on the boiler. I am very pleased with the result.

April 3, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your kind feedback! We're delighted to hear you were pleased with the boiler replacement and Lee’s work.

Rated 5 out of 5 stars

New boiler installation - Lee

Lee installed a new boiler and was very determined to solve an issue with the connection to the app and thermostat. A long day of work but he was very cheerful and diligent throughout,
and resolved all issues before leaving.

April 2, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you so much for your amazing feedback!

Rated 1 out of 5 stars

One to avoid

Sent an engineer to check out our leaking toilet within hours of posting the job. Paid £120 knowing there was a chance they might need to order parts & return. Engineer couldn't fix it so promised to send an estimate within 48 hours.
5 days later we'd heard nothing so chased. Estimate came in at £671 inc VAT. Seemed high, given the parts were going to be under £100, so I asked for an itemised estimate. They refused, cutting and pasting some really weird stuff about 'value based pricing' & 'agile project management'. I asked again, and since then.... nothing. Will definitely never use them again.

March 26, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Hello, thank you for your feedback. As we were unable to resolve your issue within the first hour the initial investigation charge will be deducted from the repair cost. The parts required for your repair are special order only and not available over the counter. This meaning multiple visits for us to attend, diagnose, order parts, collect, return and repair. Our pricing is in alignment with the type of service we offer, same day response 7 days a week 365 days a year. If you are still totally dissatisfied with the service please email support@0800homefix.com and we can take a look into this matter further.

Rated 5 out of 5 stars

Highly recommended!

Luke arrived promptly and got straight on with his task (fixing a leak and unblocking kitchen sink pipes). Super polite and friendly, explained what needed to be done every step of the way. He was also very efficient and tidy.
Thanks Luke!

April 2, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Amazing feedback thank you.

Rated 5 out of 5 stars

Great Job Done by Luke from HomeFix

Very fast & professional service, reasonable price and the job sorted out our horrible blocked pipe problem.
Very thorough and friendly service.
Thanks Luke!

April 2, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your kind words we’re really glad you had a great experience!

Rated 5 out of 5 stars

Great service

Dean was great - on time, efficient, explained the problem and solutions clearly. Thank you!

April 1, 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Your feedback made our day thank you for choosing us!

Rated 5 out of 5 stars

New boiler

Lee was incredibly patient installing our new boiler and getting to the bottom of the issues that were thrown at him. Would recommend.

April 1, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

We’re grateful for your support and happy to know you had such a great experience with us.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Dean went above and beyond to help us get our drains descaled- including having to prize the manhole cover up from our kitchen floor in a really awkward place. He was courteous, kept us informed of what he was doing, and left everything clean and tidy. Cannot recommend him enough.

March 31, 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

We’re happy to hear this thanks for sharing!

Rated 5 out of 5 stars

No heat or hot water

Our heating and water were not working. Home fix sent an engineer the same day (Saturday) and gave us priority as my husband has Parkinsons. He got the system going until the parts needed arrived
He returned Tuesday and gave a thorough overhaul. Now working perfectly. The engineer was fantastic and didn't mind my asking lots of questions about what he was doing. Very helpful and efficient. I cannot praise Homefix highly enough.

March 31, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you so much for your kind feedback.

Rated 5 out of 5 stars

Euan did a great job of replacing the…

Euan did a great job of replacing the flush on an older style toilet He arrived within an hour of the initial phone call and quickly assess the problem once you have the parts He drained cistern And quickly reassembled with the new flush mechanism it now works perfectly the whole job was carried out thoroughly and efficiently so one very satisfied customer

March 30, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Your feedback is truly appreciated!

Rated 5 out of 5 stars

Great Worker

Came at the time he said would, nice and friendly to speak to, was fast in finding the problem and solving it and answered any questions I had regarding the working he was undertaking.

March 30, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

We’re glad you chose us thank you!

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