0800 HomeFix Ltd Reviews 1,682

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We would just like to say, Luke was amazing! A methodical assessment, quickly identifying the issue and resolving in quick time. Clean and tidy work with no dramas to worry about after. We have... See more

Rated 4 out of 5 stars

I had 2 visits altogether on successive days, and both men who came were friendly, polite and efficient. The main problem was fixed on the second visit - not cheap, but all the equipment was brought t... See more

Rated 5 out of 5 stars

It was extremely easy to book an appointment and process was seamless and assistant will to support. Plumber Sean Allan arrived on time and was extremely helpful and very informative. Job was very tho... See more

Rated 5 out of 5 stars

Charlie was phenomenal. His assessed my bathroom tap situation really quickly. Since it needed to be replaced, he popped out to get the parts in a very speedy trip and then carried out the necessary w... See more

Company details

  1. Boiler and Heating Service

Written by the company

Welcome to 0800 Homefix your local handy tradespeople! Same day emergency repairs from your local experts. Covering Plumbing, Heating and Handyman Services at competitive prices our aim always is to build strong relationships with our customers built on good quality workmanship, reliability and fast response times! We offer a wide range of services including; service & maintenance boiler breakdowns & repairs competitive new boiler and central heating installation prices handyman services plumbing repairs We look forward to receiving your call. Yours Gratefully, 0800 Homefix 'Just call our name'


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you so much Lee

Thank you so much Lee. Lee arrived on time, he was very friendly and professional, found the source of the leak, fixed it, cleared up after himself, explained everything very clearly, was very good with my young son and dog. I couldn’t ask any more. The admin team behind the scenes were really good as well. Very impressed.

March 13, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for the great review! We're glad Lee was able to quickly find and fix the leak while providing such friendly, professional service. We appreciate your kind words about the team as well.

Rated 5 out of 5 stars

Homefix were easy to use… would use again

Homefix were easy to use. They booked my appointment promptly. Darren the Gas Engineer arrived a few hours later. Diagnosed the issue and gave me all the information I needed to decide on next steps. Darren arrived the next day to complete the job. He was prompt and installed the new carbon monoxide detergent really quickly. Really great service from Homefix and Darren. I would definitely use Homefix and Darren again.

March 12, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your feedback! We're glad to hear Darren provided prompt and helpful service. We appreciate your recommendation and look forward to helping you again.

Rated 5 out of 5 stars

Daren attended

Daren attended, diagnosed the problem. Explained everything to me.

March 12, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Kind and Thorough

Sean was very thorough, very kind, and explained everything to us in detail. The house is warm again! We're very grateful.

March 12, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for the great review! We’re glad Sean was able to help. We really appreciate your feedback!

Rated 5 out of 5 stars

Great job from Shawn

Great job from Shawn, professional and friendly. Thank you

March 12, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thanks for the great review! We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Jackson was great

Jackson was great ! So helpful on the ball and transparent ! He was swift and honest as the whole service was all around !

March 12, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for the great feedback! We’re glad to hear Jackson was helpful, transparent, and quick to get everything sorted. We appreciate your support!

Rated 5 out of 5 stars

Professionals with experience

We had another plumber 777Plumber who looked into changing our tap but the space under the sink was a small challenge but they just gave up without even trying. Called 0800HomeFix and booked same day appointment. James and his apprentice Danny arrived. They accepted the same was limited but not a challenge and they got to it straight away and changed the 4 way tap in less than an hour. The space was limited but they worked around it and did the job in record time. Really appreciate them taking extra effort and not charging me more. 777 wanted 4 times what they quoted to change the tap and asked £350+VAT and Homefix got it done in £120+VAT.
Really happy and recommend James to those around Reading area.

March 11, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your feedback! We’re pleased James and Danny could get the job done quickly and efficiently. We appreciate the recommendation!

Rated 5 out of 5 stars

I just want to say a massive thanks to…

I just want to say a massive thanks to Luke, handled my block bathroom & kitchen sink problem very well. Went up and beyond to ease the stress would definitely recommend Luke thanks again!

March 11, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your great feedback! We’re pleased Luke could get everything sorted. We appreciate the recommendation!

Rated 5 out of 5 stars

Great service

Great service, from the moment my call was picked up. Luke arrived on time, diagnosed the problem with our blocked toilet quickly and stayed to fix it, everything was done within 2 hours. Very good communication of extra costs, friendly and efficient service. Highly recommended.

March 11, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for the great review! We’re pleased to hear Luke was able to quickly diagnose and fix the issue. We really appreciate your recommendation!

Rated 5 out of 5 stars

Regarding the boiler

Great service, made sure to explain everything clearly and ask if we r happy with the service!
Would definitely recommend

March 11, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thanks for the great review! We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

All good

All good. Nice competent plumber. Job done.

March 11, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Great Boiler Install

We had a new boiler installed in an emergency just before Christmas by James and Oly. They fit me in very quickly, which was appreciated due to the cold weather at the time. It is now 3 months later and the boiler is still holding strong! They did a great job, excellent service, and were very friendly. They kept me up to date with the work throughout the day and left the house tidy (mats used to protect the floor etc).

I highly recommend the company, especially if James or Oly turn up, you will be in great hands!

They did a fantastic job!

December 18, 2025
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for the great feedback! We’re glad James and Oly could help quickly and that you’re happy with the installation. We really appreciate the recommendation!

Rated 5 out of 5 stars

Excellent

Prompt, professional and friendly service. Would definitely recommend

March 11, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thanks for the great review!

Rated 4 out of 5 stars

Managed to replace an old gas hob with…

Managed to replace an old gas hob with one of a similar, but slightly smaller size and make good the difference in sizes. Great job.

March 10, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thanks for taking the time to leave a review!

Rated 1 out of 5 stars

Over-priced work, not fit for purpose. Full refund issued following this review.

A plumber from 0800 Homefix Ltd was called out by the resident below my 89-year-old mother's flat to fix a leak. My mother was confronted by him on her doorstep, telling her that the leak came from her flat, that it needed to be repaired urgently and that it would cost her £1,400 plus VAT.
She felt she had no option but to accept. He said he would return to carry out the work the next day at 10:00, but did not appear until after 14:30. My mother was advised not to use any water until the work was complete, so the wait was extremely stressful.
Coincidentally, another plumbing firm visited her a few days later about a maintenance contract. They advised her that the work carried out by Homefix was not fit for purpose and posed a significant risk of further flooding. They also told her that she should not have been charged more that £400 for the initial work .
I have been in touch with Homefix since then, who have informed us that the original plumber is no longer working for them, and sent a senior engineer to correct the work. This has now been completed satisfactorily. Homefix have also offered a refund of £1,000 plus VAT, but despite several attempts to chase them, no refund has been forthcoming.
UPDATE: although Homefix has not replied to my email or returned my phonecalls, my mother has now received a full refund, so we consider the matter closed.

January 13, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Hi Sophie, we’re very sorry to hear about your experience and apologise for the stress caused. This is not the service we aim to provide. We’re glad the senior engineer was able to correct the work, and we understand a refund of £1,000 plus VAT has been agreed.
If you need any further support, please email us at support@0800homefix.com, and our team will assist you promptly. Kind regards, 0800 HomeFix Ltd

Rated 5 out of 5 stars

New drains system

Dean and Luke did an amazing job on fitting our new drain system. Clean, professional, and polite. Really happy with the work. Highly recommended!

March 9, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you! We’re glad Dean and Luke did a great job and that you’re happy with the new drain system.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look