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1040.com Reviews 39,306

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TrustScore 4.5 out of 5

4.5

Tax Preparation Software
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use, clear instructions, and user-friendly interface, making the tax filing process straightforward and less stressful. Many appreciate the efficiency, noting that they could complete their taxes quickly and without hassle. The service is often praised for its affordability, with many consumers finding it significantly cheaper than alternative options. However, some people were dissatisfied with certain aspects, such as occasional freezing pages or difficulties in navigating specific forms. A few users also mentioned challenges with the pricing structure, particularly regarding unexpected fees or the inability to easily revert to free filing options after initial selections. Some also noted issues with the website's functionality, like the lack of a clear summation of multiple entries or problems with auto-population of data.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting its ease of use, clear instructions,... See more

Price

Users describe ambiguous interactions with price. Many reviewers appreciate the affordability, noting it's... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise its ease of use,... See more

Instructions

Customers generally found the instructions to be clear and easy to follow, praising the step-by-step guidance... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the service for being quick,... See more

Based on these reviews

Rated 5 out of 5 stars

Taxes are stressful because I'm always worried I'll read something wrong and make a mistake. Paying an accountant is out of my price range. That is why I love 1040, I know how much I'm paying BEFORE... See more

Rated 5 out of 5 stars

This was super easy and fast. I had started with another service that had dated information on its software and spent hours trying to figure out what they were doing with expired forms and why they w... See more

Rated 5 out of 5 stars

Every question was very clear. I had no issues with trying to interpret what data/amounts were being requested. Made the whole experience less "traumitizing".

Rated 5 out of 5 stars

This was made to be so easy and that helps a great deal as I'm not good at accounting type of forms. Thank y'all so much. BUT, I need a n IRS pin number because my return keeps getting rejected!!!

Company details

  1. Tax Preparation Software
  2. Tax Preparation

Written by the company

1040.com – File your taxes online for $34.99. Just one amazingly simple price. It doesn’t matter who you are, how much you earn, or how you earn it. Our flat-rate $34.99 price is for everyone.

Contact info

  • East Palmer Street 235, 28734, Franklin, United States

  • 1040.com

4.5

Excellent

TrustScore 4.5 out of 5

39K reviews

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Rated 5 out of 5 stars

Very helpful..

Very helpful... asked good questions helped me correct a mistake that could've cost me money!!!

April 16, 2026
Rated 5 out of 5 stars

Easier Than You Think

Guides you through each form so even if you do not know where to start, it ends up being pretty easy.
Used this for the past couple years and it's been great.

April 16, 2026
Rated 1 out of 5 stars

UI from the 90's

UI from the 90's, no help, and you allow people with an agi over 89k to reach the end before pulling the rug with no free filing. Your whole industry are parasites, lobbying the government to make sure taxes always require a middleman

April 15, 2026

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