Taxes are stressful because I'm always worried I'll read something wrong and make a mistake. Paying an accountant is out of my price range. That is why I love 1040, I know how much I'm paying BEFORE... See more
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1040.com – File your taxes online for $34.99. Just one amazingly simple price. It doesn’t matter who you are, how much you earn, or how you earn it. Our flat-rate $34.99 price is for everyone.
Contact info
East Palmer Street 235, 28734, Franklin, United States
- 1040.com
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IRS website said it would be free but we were charged a fee at the end
It was easy enough to complete the forms. I was disappointed when told that I could file for free according to the IRS but at the end after doing all the work I was charged $34.99 because the adjusted gross income was below $18,000. This was not mentioned on the IRS website nor was it mentioned or advised it could happen from 1040.com either.
Any out of the ordinary forms or action was very difficult to find and more difficult to access
The process was easy as long as I needed the standard documents. However, in asking questions, it did not ask for my retirement income form 1099-4; it was very difficult to find the form 1099-MISC and the Schedule 1A part 5 to receive the senior deduction. I had to chat in all of these circumstances. In the end, the senior form was included automatically but this was not conveyed anywhere. The other forms are not able to accessed without several steps. I am not confident that the questions covered everything I needed.
The whole process was very easy
Affordable and Easy
For the most part this was very easy to file, they offer guided entry to help make it easier. I appreciate the pricing as well.
Weak customer service
had a paragraph of an explanation I could not interpret to fix WI State return, live chat never answered, thus I was unable to file state return on time
Much better structure of ALL…
Much better structure of ALL forms...better than e-File...WTG! The Moe's
It took me about 20-30 minutes and cost…
It took me about 20-30 minutes and cost only $35 for federal and state, after spending hours on TaxAct and having them try to charge me $120 for the exact same thing. Very straightforward. Thank you!!
This was extremely confusing!!!!!!
In general
In general, it was great until the state taxes. It repeatedly stated I couldn't file electronically because my taxes paid were listed as greater than my wages. I checked, rechecked, re-entered multiple times and it kept repeating an error that never existed.
MORE ACCESS TO THE ACTUAL FORMS DURING…
MORE ACCESS TO THE ACTUAL FORMS DURING PREP WOULD BE GOOD
Straight forward and easy process
This program and company are easier…
This program and company are easier than the other big named companies. Easy to use software. No ads popping up all the time. Cost is also affordable.
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