1040.com Reviews 39,307

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use, clear instructions, and user-friendly interface, making the tax filing process straightforward and less stressful. Many appreciate the efficiency, noting that they could complete their taxes quickly and without hassle. The service is often praised for its affordability, with many consumers finding it significantly cheaper than alternative options. However, some people were dissatisfied with certain aspects, such as occasional freezing pages or difficulties in navigating specific forms. A few users also mentioned challenges with the pricing structure, particularly regarding unexpected fees or the inability to easily revert to free filing options after initial selections. Some also noted issues with the website's functionality, like the lack of a clear summation of multiple entries or problems with auto-population of data.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting its ease of use, clear instructions,... See more

Price

Users describe ambiguous interactions with price. Many reviewers appreciate the affordability, noting it's... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise its ease of use,... See more

Instructions

Customers generally found the instructions to be clear and easy to follow, praising the step-by-step guidance... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the service for being quick,... See more

Based on these reviews

Rated 5 out of 5 stars

Taxes are stressful because I'm always worried I'll read something wrong and make a mistake. Paying an accountant is out of my price range. That is why I love 1040, I know how much I'm paying BEFORE... See more

Rated 5 out of 5 stars

This was super easy and fast. I had started with another service that had dated information on its software and spent hours trying to figure out what they were doing with expired forms and why they w... See more

Rated 5 out of 5 stars

Every question was very clear. I had no issues with trying to interpret what data/amounts were being requested. Made the whole experience less "traumitizing".

Rated 5 out of 5 stars

This was made to be so easy and that helps a great deal as I'm not good at accounting type of forms. Thank y'all so much. BUT, I need a n IRS pin number because my return keeps getting rejected!!!


Company details

  1. Tax Preparation Software
  2. Tax Preparation

Written by the company

1040.com – File your taxes online for $34.99. Just one amazingly simple price. It doesn’t matter who you are, how much you earn, or how you earn it. Our flat-rate $34.99 price is for everyone.


Contact info

  • East Palmer Street 235, 28734, Franklin, United States

  • 1040.com

4.5

Excellent

TrustScore 4.5 out of 5

39K reviews

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Rated 1 out of 5 stars

NOTHING AUTO POPULATED

NOTHING AUTO POPULATED. This took me 2 hours! the other platforms only took me 45 minutes to complete. On top of that you all asked for additional information that I did not have access to to.

April 15, 2026
Rated 4 out of 5 stars

It's guided and thorough

It's guided and thorough. It would have been nice to know early on that I'd be paying a fee, once I entered my income exceeded the threshold. My main problem is that I have to manually enter each trade I made in the market which was tedious.

April 15, 2026
Rated 4 out of 5 stars

Easy to follow instructions

Easy to follow instructions. When it came time to file two states appeared on my tax documents. I attempted to remove the one that did not apply but I could not find the steps to remove the added state. I thus had to delay the state filing.

April 15, 2026
Rated 2 out of 5 stars

Expensive and misleading

It was very fast, however it was misleading it said it would free if I made under $89,000 and I only made $30,300
I'm not very happy about the lack of transparency.
but becauseI was running out of time I just gave up and paid the $34.95

April 15, 2026
Rated 4 out of 5 stars

Great experience

Great experience. Easy to navigate. Saves work. User friendly interface. Easy to coordinate checkout. Felt secure. One challenge, it was hard to see the summation of multiple entries of a category, to check math. This numerical view was only available in the Review (exported as a PDF). Thank you for the service. Blessings.

April 15, 2026
Rated 5 out of 5 stars

Last day to file and came looking for…

Last day to file and came looking for forms for an extension but as I started following the detailed instructions, I kept pushing and was able to file our 2025 Taxes! I am absolutely grateful for those involved in creating this software/program 1040. Never was I overwhelmed with the step by step processes. Thank you!!

April 15, 2026

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