More pros than cons. Cons first, needs to add super sub and best odds guaranteed on horses and greyhounds, cash out offers are fair however only selected markets let you cash out which is frustrating.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
With 20+ years of experience and a constant drive for excellence, we deliver a 10/10 betting experience built on trust, quality and innovation. Play more than 2,000 casino games from the world's top studios, and enjoy great promotions and fast payouts. Into sport betting? Enjoy excellent odds and loads of markets on a variety of sports. Need a hand? Our support team is quick, helpful and focused on sorting things out. 10bet. For the bettor.
Contact info
Dragonara Business Centre, 5th Floor, Dragonara Road, STJ3141, St. Julians , Malta
- 0800-047-0965
- support@10bet.co.uk
- 10bet.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good offers on free bets
Fast withdrawal on winnings.
Great prices on the football
Great prices on the football with early payout for 2 goals up!
Helpful Service Received
Dimitar was helpful, considerate and offered a speedy resolution to my customer service enquiry. Thanks.
A easy competition offer to complete…
A easy competition offer to complete compared to other companies.
The offers on 10bet are pretty good
The offers on 10bet are pretty good, but unfortunately, the odds generally aren't.
Easy to navigate site
Easy to navigate site, helpful support staff. Good balance of free bets, and good prices
Offers that can't be offered
10bet is definitely not the best site available with many bugs however, but it does offer live video and a good selection of sports markets. For casino players it is fine too and it was easy for me to opt out of games. The promotions on paper look great, quite strict rules which you need to be aware of for the ongoing bet 75 get 10 free offer which you can qualify for 10 times a month. This applies only to selections that are evs or greater and to your first bet only - i believe it is first bet struck as opposed to settled but it doesn't really make that clear enough in the rules.
Sometimes it can feel like you have staked many hundreds of pounds before you actually get the free bet and often I have contacted them to get it which is a pain.
The issue I have with them is what they describe as connected promotions.
This week is Royal Ascot
Offer is money back as free bet if your horse finishes 2nd first bet only max £10 in one designated race, a common promotion offered by many bookmakers.
I struck my bet , More Thunder - it was 2nd I did not get my free bet.
10bet told me I cant combine promotions so it doesn't count.
Now as 10bet offer this rolling promotion for bet 75 get 10 which I Can't pick and choose from then it means for anyone who has not used up their quota of 10 x 10 free bets this month already that thid promotion will not work for them at all.
I explained this to them but they stand by their terms.
This is what most players and auditors would describe as misleading.
If I place a 2nd bet on the race after the one that qualifies for the bet 75 get 10 then that won't count as it is first bet only.
Pointless offering this type of promotion to the majority of customers.
Payments are fast so I don't want to leave them but when there is a promotion which is offered but cannot be honoured for the majority of customers then it makes this losing customer lose loyalty to the brand, it feels like a fraud and obviously I now ignore those incidental offers.
Great site and customer service
Great site and customer service.
Antonin was brilliant and resolved my problem with ease. Fantastic!
Clear and good information
Clear and good information
App is very user friendly
Very good layout
Fast service great prices .easy to use
You can only play if you lose
You can only play if you lose. If you win a little bit - they will limit your bets.
I thought the odds were acceptable
I thought the odds were acceptable, the selection was easy to find, the deposit was easy and bet acceptance fine. Nothing more to say
Just signed up first impression is…
Just signed up first impression is awful eat my money straight away
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








