10bet UK Reviews 

2,032
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 567 reviews, reviewers had a great experience with this company. Customers consistently praise the easy-to-use website and smooth user experience, making navigation and betting straightforward. Many highlight the excellent customer service, with agents often described as polite, friendly, and quick to resolve queries. People also appreciate the fast and instant payment processes for both deposits and withdrawals, alongside the good offers and promotions provided. However, some customers also noted issues with the website's functionality, including occasional bugs and difficulties with winnings not being credited or paid out. Additionally, a few people felt that the promotions and bonuses offered were not always straightforward or required significant staking to qualify.

What people talk about most

Website

Consumers find the website to be positive, with many reviewers praising its ease of use, great layout, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its helpfulness, efficiency, and... See more

Payment

People report positive experiences with payment, highlighting easy betting, quick deposits, and fast... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the app and website as very... See more

Service

Reviewers highlight positive aspects of service, often praising the great customer service and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

More pros than cons. Cons first, needs to add super sub and best odds guaranteed on horses and greyhounds, cash out offers are fair however only selected markets let you cash out which is frustrating.... See more

Rated 4 out of 5 stars

Very good customer service and easy to use website. Downside is you only get horse racing prices on the day and no 'best odds' guaranteed.

Rated 5 out of 5 stars

Always love the opportunity to earn a few bet and potentially reduce loses from time to time. Also 10bet is always very clear with offers. Easy to see how much needs to be bet and any conditions. Ve... See more

Rated 5 out of 5 stars

Never had a problem with 10bet.. Sports and Casino... Payed out in minutes.... And If Sometimes you think you may not be getting bonuses you expect Go on chat.... Absolutely Fantastic.. If T... See more


Company details

  1. Online Casino or Bookmaker
  2. Betting Agency
  3. Bookmaker
  4. Casino
  5. Gambling Service
  6. Online Sports Betting Vendor

Written by the company

With 20+ years of experience and a constant drive for excellence, we deliver a 10/10 betting experience built on trust, quality and innovation. Play more than 2,000 casino games from the world's top studios, and enjoy great promotions and fast payouts. Into sport betting? Enjoy excellent odds and loads of markets on a variety of sports. Need a hand? Our support team is quick, helpful and focused on sorting things out. 10bet. For the bettor.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(2,032)

566 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleasant experience with Lilyan

Very pleasant experience being helped by Lilyan on live chat. Far better than nearly every other live chat I have used I would say.

Firstly, 10Bet seem to understand what the customer wants to experience and care how they feel. This was proved by the advisor that helped me.

I waited less than 1 minute and didn't have to speak to any painful chat bot first. I was warmly greeted and had my issue solved immediately. Most importantly, I was shown a great level of humility. Most bookmakers show you they quite literally couldn't care less, they quote T&C's at you and then they close the conversation without a resolution. Lilyan made the whole experience fantastic. A great representative for 10Bet.

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t bother signing up!!!!

Do NOT bother signing up with them. They do everything they can to trick you out of promotions and any bonuses you have.

Signed up and got a £34 bonus for my matched deposit. Had £82 in my balance and withdrew £5 so they took all of my £34 bonus off me without warning. Doesn’t even make sense as £34 was bonus funds and rest was cash but yeah bonus just gone.

Can’t have any other promotions whilst starting out with them also so even if you qualify they don’t pay you on them. STAY FAR AWAY

Shocking service, customer service is awful and rude. I am leaving within 48 hours

June 12, 2026
Rated 5 out of 5 stars

Always love the opportunity to earn a…

Always love the opportunity to earn a few bet and potentially reduce loses from time to time. Also 10bet is always very clear with offers. Easy to see how much needs to be bet and any conditions.
Very straightforward easy to use app

June 8, 2026
Rated 5 out of 5 stars

Best support ever

Best support ever, i made an error on going against their promotional terms by placing bets on two offers at the same time and got the lesser free bet of £5 and not the £10, But the very nice support lady gave me the £10 anyways :)

June 8, 2026
Unprompted review
Rated 3 out of 5 stars

Average

Everything weighed up it's average at best in my opinion.
Main failing points are,no guaranteed odds.
Also you place bet, that bet is held and you unknowingly place the same bet again,which certainly needs addressing .
No idea why the system doesn't automatically reset one placed.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Peter

Problem solved by the manager Peter who was really helpful , funds received fast , thank you Peter at 10 bet

June 3, 2026
Unprompted review

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